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Modern organisations are subject to continual change - technologies evolve, organisational structures are modified, people and underlying cultures are transformed. Yet the facilities that organisations occupy are static and can impede the changes that are essential to organisational survival. The response to change in terms of property and support services is often too little too late - leading to facilities that do not support organisational reality. The facilities management team is thus constantly challenged to bridge the gap between what an organisation has and what it needs. Facilities Change Management is a practical evaluation of the management of change for facilities managers and related professions. It considers: * the forces of change affecting facilities decisions * the obstacles to change at a resource level and human level * the effective implementation of change * the human aspect of change Each of these is considered in relation to modern facilities management issues.  The discussion will enable practising facilities managers, project managers, surveyors, service providers and architects to understand, engage with and manage facilities change effectively at a strategic level. Through real-life case studies it demonstrates the complexities of change and hidden elements of change that may undermine carefully planned projects.

Purpose - The purpose of this paper is to assess the role of computer-aided facilities management (CAFM) in the delivery of knowledge management solutions. It aims to highlight the increasing problem of \"attention\" as a limited resource amongst facilities stakeholders. The paper attempts to describe the findings of a study to establish the types of CAFM functionality sought by facilities management practitioners.Design methodology approach - The study involved a structured questionnaire study of 110 respondents in Scotland (from 395 administered questionnaires) using a stratified sample. The objective was to obtain a profile of early-adopters and to identify barriers to further adoption.Findings - The findings indicate that the use of information technology in the form of CAFM is more likely amongst dedicated FM service providers than organisations with in-house FM delivery and that medium-sized enterprises (between 51 and 250 employees) are least likely to be using CAFM. A limiting factor in continued adoption appears to be the diminishing returns resulting from information overload. \"Attention\" appears to be the limiting resource in an increasingly complex and information hungry environment.Research limitations implications - The findings are based on a national survey in Scotland and may have limited reproducibility outside of the UK. Nevertheless the general findings are relevant to the international context.Practical implications - This paper provides an indicative analysis of current trends in the computer-aided facilities management (CAFM) arena. It identifies an increasing need to capture \"tacit\" as well as \"explicit\" knowledge in such systems.Originality value - This work develops the idea of the \"attention economy\" in the context of facilities management, highlighting the current impasse for information systems aspiring to become knowledge management systems.

Examines the concept of \"place attachment\" as defined in various disciplines and develops an effective conceptual approach that can be applied to facilities management. Describes the development of a model-matchmaking process adapted from Passini's model of cognitive mapping. Findings that the emergence of the new economy is undermining our ability to form attachments with people, places and companies. However, one of the unintended effects of this is that it has strengthened the value of place and aroused a longing for community. Moreover, loyalty to an organisation is increasingly determined by social and place attachment. Proposes that further research needs to be undertaken to \"engineer out\" the negative impacts of flexibility associated with loss of place. States that place attachment presents a challenging view of the world that is contrary to all the received wisdom in facilities management, where flexibility has always assumed an unchallenged position in relation to buildings and people. Concludes that this research area presents many pragmatic design and operational questions for facilities managers.

Much of the research work covered in Facilities relates to modern workplace environments, particularly office facilities. But there is also a growing body of knowledge about non-work related facilities such as hospitals, prisons and schools. Such environments present unique challenges.

Purpose - The purpose of this research is to investigate how secondary school teachers adaptively make use of the classroom learning environment. The approach illustrates the intimate relationship between teaching style, learning style and the adaptive use of space as well as the preferences for different learning environments.Design methodology approach - A multi method study approach was used to carry out the research. Two main methods were used in the study. In the first method, trainee teachers recorded spatial observations (mapping). Maps of the chemistry classrooms were produced. The observers marked all fixed, semi-fixed and flexible elements in the classroom space. The second method involved two questionnaires. The first questionnaire (Principles of Adult Learning Scale (PALS)) was used to identify and describe teachers' teaching styles. The second questionnaire (Questionnaire of the Classrooms' Physical Properties) was used by trainee teachers acting as observers. It consists of a set of items that enable the evaluation of classroom quality related to specific physical properties. Research data were collected from ten secondary schools (upper level of the Polish secondary schools) in five cities located in South-West part of Poland.Findings - The results suggest that the traditional row and column classroom seating arrangement was dominant. It was found that teaching styles could be identified determined using factors identified using the PALS scale. Teachers generally perceived their own learning environment as more teacher-centered or more student-centered. Their teaching styles were combinations of student-centered and teacher-centered activity.Practical implications - The research has practical significance in that it had developed a questionnaire that can be used by students and teachers to monitor the quality of physical classrooms environments and provide guidelines for the improvement of learning spaces.Originality value - The application of the multi-method described in this study creates possibilities for a deeper understanding of secondary school classroom environments. A structured data collection system was valuable for the trainee teachers. They acquired a useful knowledge of classroom management and how to create effective learning environments, during the professional practice period. Trainee teachers gain awareness that would enable them to make changes to the classroom environment as an adaptive resource.

Modern organisations are subject to continual change - technologies evolve, organisational structures are modified, people and underlying cultures are transformed. Yet the facilities that organisations occupy are static and can impede the changes that are essential to organisational survival. The response to change in terms of property and support services is often too little too late - leading to facilities that do not support organisational reality. The facilities management team is thus constantly challenged to bridge the gap between what an organisation has and what it needs. Facilities Change Management is a practical evaluation of the management of change for facilities managers and related professions. It considers the forces of change affecting facilities decisions the obstacles to change at a resource level and human level the effective implementation of change the human aspect of change Each of these is considered in relation to modern facilities management issues. The discussion will enable practising facilities managers, project managers, surveyors, service providers and architects to understand, engage with and manage facilities change effectively at a strategic level. Through real-life case studies it demonstrates the complexities of change and hidden elements of change that may undermine carefully planned projects.