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"Lowndes, Leil"
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Aiming for your customers' hearts
When it comes to making a buying decision, studies have shown that how customers feel about the seller is equally important to how they feel about the product. Recommendations for winning customers' hearts include: 1. Think of customers as old friends. 2. Make a mood match with customers. 3. Echo customers' words. 4. Ask long-form questions. 5. Mega-listen to what customers are saying. 6. Sell solutions.
Journal Article
How to talk to anyone at work : 72 little tricks for big success communicating on the job
In this \"book dedicated to helping business professionals at any level communicate for success on the job, ... you will find stories and examples drawn from corporate communications consultant Leil Lowndes's more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, [he believes] you must exhibit these crucial qualities: ... confidence, ... caring, ... clarity, ... credibility, ... [and] coexistence\"--Publisher marketing.
Book
How to deal with difficult employees
No matter how small, every organization seems to have employees who thwart company goals and negatively influence others. The good news for managers and business owners is that most troublesome employees fall into standard types, and there are proven methods for dealing with the specific types of troublemakers. Such standard types include: 1. the negativist, 2. the super agreeable, 3. the hostile aggressive bully, 4. the back-stabber, and 5. the time waster. Tips on dealing with each of these types of employees are presented.
Journal Article
كيف تتحدث إلى أي شخص : 92 خدعة صغيرة للوصول إلى علاقات إنسانية أكثر نجاحا
كيف تتحدث إلى أي شخص : 92 خدعة صغيرة للوصول إلى علاقات إنسانية أكثر نجاحا كيف تتحدث إلى أى شخص لـ ليل لوندز، إن الكثرين من هؤلاء الناجحين لا يفوقونك ذكاء أو تعليما أو حتى أفضل منك مظهرا، إذن ما السبب ؟ يتوهم البعض أنهم قد ورثوا هذه الأشياء أو ارتبطوا بها أو أنهم كانوا مجرد محظوظين.
BOOK
The Ten Best Seduction techniques
When you are talking to your quarry, let your eyes stay glued to his or hers a little longer than necessary - even during silences. A gaze that lingers awakens primal, slightly disturbing feelings. It induces the same \"fight or flight\" chemicals that race through our veins when we feel infatuation. When you must look away, do so reluctantly. Drag your eyes away slowly. This is a particularly good technique for men to use, as women always want to feel that a man is absolutely fascinated by them. As you and your date are chatting, let your eyes do some traveling - but only on safe ground at first. Take a visual voyage all over his or her face, concentrating on their eyes. If he or she seems to be enjoying your expedition, take small side trips to the neck, shoulders and torso. For girls, take sneak peeks at his body - and when he sees you pretend you are a little embarrassed. This should really get his juices flowing and is a great way to get a friend to think of you sexually. For the man this technique is a little more dangerous, so be wary. If your eyes travel too far south for too long you'll be in trouble. When planning your first date, find out what pulls your date's strings, and then plan an arousing, emotional adventure. You don't have to go sky-diving, but a little shared danger is a proven aphrodisiac. A scary movie is an easy way to achieve this - or perhaps ice-skating, where the woman may be nervous and might have to hold on tight. Afterwards, go out for dinner or a drink to discuss your shared experience.
Newspaper Article
كيف تجذب الناس كالمغناطيس : اكتساب الأصداق والأحباء والاحتفاظ بهم طوال الحياة
هذا الكتاب الجديد عن إجتذاب الأصدقاء والمحبين والأحتفاظ بهم طوال الحياة ويكشف هذا الكتاب عن وسائل متخصصة وناجحة يمكنك استخدامها لتصبح بمثابة مغناطيس يثير اهتمام الناس ويشجعهم على التعامل معك وخبيرة الإعلام والاتصال ليل لاندوس تقدم لك أسرار اجتذاب الأصدقاء في حياتك الشخصية بالإضافة إلى تقوية اتصالاتك وعلاقتك في مجال العمل.
Book
The Knack: How To Find Love on Valentine's Day BY LEIL LOWNDES, AUTHOR OF `HOW TO MAKE ANYONE FALL IN LOVE WITH YOU
FIRST IMPRESSIONS are crucial - remember that the eyes are the initial organs of romance. Men should look very deeply into a woman's eyes, which makes her a little nervous. This produces the adrenalin type substance, phenylethylamine, which we also feel when infatuated - so she will feel she's starting to fall in love! Show similarity, ie either share the same interests, values and beliefs, or at least pretend that you do. Appeal to the ego - you want to make sure that your quarry feels better about him or herself when with you than with anybody else. Compliment and never criticise.
Newspaper Article
Sharpening your workplace communications skills
Knowing how to break the ice and make meaningful connections is a skill that all of us can learn, practice and conquer. There are graceful ways to do and say things that will set you apart in a positive way ? at business meetings and when you communicate in person or online. [...] in a diverse workplace, be aware that people have different customs for physical contact, greetings and how much personal space they like to maintain in their face-toface meetings.
Magazine Article