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1 result(s) for "Rogers, Sandy, author"
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Leading loyalty : cracking the code to customer devotion
by Rogers, Sandy, author , Rinne, Leena, author , Moon, Shawn D. (Shawn Daniel), 1967- author in Customer loyalty. , Customer services.
\"In business, if people merely like you, you're in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans\"-- Provided by publisher.
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