Book

Communication Rx : transforming healthcare through relationship-centered communication

Chou, Calvin L., editor, Cooley, Laura (Laura A.), editor

Overview

\"ACH's methodology is detailed in this step-by-step guide. You'll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments -- and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set -- and help others do the same. In this volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry.\"-- Provided by publisher.

• Publisher: McGraw-Hill Education
• Subject: Communication in medicine. / Physician and patient. / Communication. / Physician-Patient Relations. / BUSINESS & ECONOMICS / Business Communication / General.
• ISBN: 9781260019742, 1260019748

Item info:

1 item available

1 item total in all locations

Holdings :

Call Number	Copies	Material	Location
R118.C66 2018	1	BOOK	AUTOSTORE