Privacy Policy

The Data and Cookie Privacy Policy explains how your personal information is collected, processed, used, disclosed, and transferred. By agreeing to the terms of this privacy policy, you also agree to be bound by the terms; therefore, please ensure that you read these Terms carefully and understand them before agreeing to this Privacy Policy.

We, at the Mohammed bin Rashid Library, emphasize the implementation of the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, aimed at making Dubai the happiest and smartest city in the world, by adhering to the Dubai Data initiative within the context of the Dubai government policy designed to establish a culture of data exchange and evidence-based decision-making between competent government authorities and private entities.

For more on the initiative, kindly visit: https://u.ae

For information about Law No. 26 of 2015 regulating data dissemination and exchange in the Emirate of Dubai (the Dubai Data Law), please visit: https://dlp.dubai.gov.ae

Collection of Personal Data

Within the context of our privacy policy, personal data means any information related to a directly or indirectly identified or identifiable natural person, especially by referring to an identifier such as name, ID number, location data or electronic identifier, or to one or more among the special physical, physiological, genetic, mental, economic, cultural or social factors that could identify that natural person.

The personal data provided to us, which includes personal contact information, identification and location information, such as name, home address, business address, personal email address or work email address, or contact details such as a landline phone, fax, mobile or work phone number, date of birth, job title, country of residence, school, or entity affiliated with it, user personal photo, specific government-issued identification numbers or passport details, are completely confidential and we use them only for fair, legal and legitimate purposes.

Legal purposes include improving the performance and content of the website and its services; responding to users' questions, comments, inquiries and feedback; processing payments and dues and completing transactions; in addition to processing personal information in order to comply with applicable laws, rules, regulations and decisions formulated by the state.

We confirm that we will not use your personal information for any other purposes beyond those stipulated in this privacy policy.

Data Retention

We will retain some personal information stored on our servers in accordance with general archival practices and as required or permitted by law and our privacy policy.

Sharing Personal Information

We are entitled to share some personal information with government agencies within the framework of compliance to laws, regulations, legal processes, or governmental requests in force, and also to abide by the orders of courts and judicial authorities, as well as to adhere to the principles of accountability, transparency, and disclosure policies.

Moreover, we pledge to respect the confidentiality of the data provided by members and visitors and to refrain from selling or even sharing any personal information with any other parties for marketing purposes.

Do Not Track (DNT) Policy

We inform you that some non identity-related information is automatically collected while browsing the website or using smartphone applications, such as the Internet Protocol (IP ADRESS) address of the device that you use to access the website, the time and date of visit, the pages you have viewed on the website, and your geographical location while browsing our website.

The foregoing information is collected cumulatively rather than personally in order to improve the performance of this website. This information is not disclosed at all to any other party unless it is required by a legal justification, or to protect property rights.

Privacy Policy Amendment

We reserve the right to amend or change this privacy policy at any time to keep up with legal requirements and the way in which we conduct our business; Therefore, please review these pages regularly for the latest version of this privacy policy. In the event that we make any substantial changes to this privacy policy, we will notify you either by updating the date at the top of the page or by placing notifications on our website or via your e-mail registered with us.

Member Support

If you contact us by e-mail or live chat through our website, or any other means we provide regarding an inquiry or comment about any of our services or products, or if you want us to keep you informed of the latest news and events through our newsletter or other means, we will need to collect information about you (including your contact details) to help us respond to your inquiry or request or provide you with our services.

Data Retention

We may retain any correspondence (written or otherwise) made with you, including recording any calls you make with us; This is to help us monitor and improve the quality of our customer support services, initiate legal action and defend legal claims, and comply with legal obligations to which we are subject.

Volunteering

If you apply to volunteer at the Mohammed bin Rashid Library, we will collect information about you and use it when necessary to manage the application process and your participation in the volunteering program, if the request is approved. The personal data we collect from you may include: Your name, date of birth, address, nationality, identification information (such as the Emirates ID number), contact details (such as phone number and email address), personal health information (such as whether you need special assistance - a person of determination - or dietary requirements or not).

Cookies

A cookie is an element of data that a website sends to your browser, which it then stores in the system you are using. Cookies may collect personal information about you, and they allow us to identify who viewed a page of the website to determine how often the pages are visited and discover the most popular aspects of our website.

Unless you disapprove or “disable” this feature in your browser or device settings, cookies will be sent to your device once you visit the library’s official website.

Questions

If you have any questions or inquiries about this privacy policy and our privacy practices, contact us at: info@mbrl.ae