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Dealing with difficult people
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Book
Dealing with difficult people
Available to read in the library!
Overview
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.-- Provided by publisher.
Publisher
Harvard Business Review Press
Subject
ISBN
9781633696082, 1633696081
Item info:
1
item available
1
item total in all locations
| Call Number | Copies | Material | Location |
|---|---|---|---|
| HD42.D43 2018 | 1 | BOOK | BUSINESS |
