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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
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Book
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
Available to read in the library!
Overview
Provides a business model based on the UCLA Health System and explains how other businesses can use the same system to provide excellent customer experiences and dominate their industry.
Publisher
McGraw-Hill ; Copublished with Second River Healthcare Press
Subject
ISBN
9780071773546, 0071773541
Item info:
1
item available
1
item total in all locations
| Call Number | Copies | Material | Location |
|---|---|---|---|
| R728.2.M53 2011 | 1 | BOOK | BUSINESS |
