Book

Achieving organizational excellence : a quality management program for culturally diverse organizations

Lasrado, Flevy, author

Overview

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

• Publisher: Springer
• Subject: Organizational change. / Leadership. / Total quality management. / Globalization.
• ISBN: 9783319700748, 331970074X

Item info:

1 item available

1 item total in all locations

Holdings :

Call Number	Copies	Material	Location
HD58.8.L37 2018	1	BOOK	BUSINESS