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Service management for dummies
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Book

Service management for dummies

Overview
Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users, both inside and outside the organisation, is hard to come by. This book explains exactly what IT services are and how to fit them most effectively into a business.
Publisher
Wiley Pub. ; John Wiley [distributor]
ISBN
9780470440582, 0470440589
Item info:
1 item available
1 item total in all locations
Holdings :
Call Number Copies Material Location
HD9980.5.S42517 2009 1 BOOK BUSINESS