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The emotional intelligence advantage : mastering change and difficult conversations
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BOOK
The emotional intelligence advantage : mastering change and difficult conversations
2025
Overview
How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes and change. In this book, you'll discover a clear five-step process for empathetic, productive communication. Through real-world case studies, proven tools and actionable strategies, it demonstrates how you can address conflict and facilitate change seamlessly.
Item info:
1
item available
1
item total in all locations
| Call Number | Copies | Material | Location |
|---|---|---|---|
| BF576 .J33 2025 | 1 | BOOK | WAITINSERT |
