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The new user problem in recommender systems is still challenging, and there is not yet a unique solution that can be applied in any domain or situation. In this paper we analyze viable solutions to the new user problem in collaborative filtering (CF) that are based on the exploitation of user personality information: (a) personality-based CF , which directly improves the recommendation prediction model by incorporating user personality information, (b) personality-based active learning , which utilizes personality information for identifying additional useful preference data in the target recommendation domain to be elicited from the user, and (c) personality-based cross-domain recommendation , which exploits personality information to better use user preference data from auxiliary domains which can be used to compensate the lack of user preference data in the target domain. We benchmark the effectiveness of these methods on large datasets that span several domains, namely movies, music and books. Our results show that personality-aware methods achieve performance improvements that range from 6 to 94 % for users completely new to the system, while increasing the novelty of the recommended items by 3–40 % with respect to the non-personalized popularity baseline. We also discuss the limitations of our approach and the situations in which the proposed methods can be better applied, hence providing guidelines for researchers and practitioners in the field.

Exploiting temporal context has been proved to be an effective approach to improve recommendation performance, as shown, e.g. in the Netflix Prize competition. Time-aware recommender systems (TARS) are indeed receiving increasing attention. A wide range of approaches dealing with the time dimension in user modeling and recommendation strategies have been proposed. In the literature, however, reported results and conclusions about how to incorporate and exploit time information within the recommendation processes seem to be contradictory in some cases. Aiming to clarify and address existing discrepancies, in this paper we present a comprehensive survey and analysis of the state of the art on TARS. The analysis show that meaningful divergences appear in the evaluation protocols used—metrics and methodologies. We identify a number of key conditions on offline evaluation of TARS, and based on these conditions, we provide a comprehensive classification of evaluation protocols for TARS. Moreover, we propose a methodological description framework aimed to make the evaluation process fair and reproducible. We also present an empirical study on the impact of different evaluation protocols on measuring relative performances of well-known TARS. The results obtained show that different uses of the above evaluation conditions yield to remarkably distinct performance and relative ranking values of the recommendation approaches. They reveal the need of clearly stating the evaluation conditions used to ensure comparability and reproducibility of reported results. From our analysis and experiments, we finally conclude with methodological issues a robust evaluation of TARS should take into consideration. Furthermore we provide a number of general guidelines to select proper conditions for evaluating particular TARS.

In popular applications such as e-commerce sites and social media, users provide online reviews giving personal opinions about a wide array of items, such as products, services and people. These reviews are usually in the form of free text, and represent a rich source of information about the users’ preferences. Among the information elements that can be extracted from reviews, opinions about particular item aspects (i.e., characteristics, attributes or components) have been shown to be effective for user modeling and personalized recommendation. In this paper, we investigate the aspect-based top-N recommendation problem by separately addressing three tasks, namely identifying references to item aspects in user reviews, classifying the sentiment orientation of the opinions about such aspects in the reviews, and exploiting the extracted aspect opinion information to provide enhanced recommendations. Differently to previous work, we integrate and empirically evaluate several state-of-the-art and novel methods for each of the above tasks. We conduct extensive experiments on standard datasets and several domains, analyzing distinct recommendation quality metrics and characteristics of the datasets, domains and extracted aspects. As a result of our investigation, we not only derive conclusions about which combination of methods is most appropriate according to the above issues, but also provide a number of valuable resources for opinion mining and recommendation purposes, such as domain aspect vocabularies and domain-dependent, aspect-level lexicons.

Providing relevant personalized recommendations for new users is one of the major challenges in recommender systems. This problem, known as the user cold start has been approached from different perspectives. In particular, cross-domain recommendation methods exploit data from source domains to address the lack of user preferences in a target domain. Most of the cross-domain approaches proposed so far follow the paradigm of collaborative filtering, and avoid analyzing the contents of the items, which are usually highly heterogeneous in the cross-domain setting. Content-based filtering, however, has been successfully applied in domains where item content and metadata play a key role. Such domains are not limited to scenarios where items do have text contents (e.g., books, news articles, scientific papers, and web pages), and where text mining and information retrieval techniques are often used. Potential application domains include those where items have associated metadata, e.g., genres, directors and actors for movies, and music styles, composers and themes for songs. With the advent of the Semantic Web, and its reference implementation Linked Data, a plethora of structured, interlinked metadata is available on the Web. These metadata represent a potential source of information to be exploited by content-based and hybrid filtering approaches. Motivated by the use of Linked Data for recommendation purposes, in this paper we present and evaluate a number of matrix factorization models for cross-domain collaborative filtering that leverage metadata as a bridge between items liked by users in different domains. We show that in case the underlying knowledge graph connects items from different domains and then in situations that benefit from cross-domain information, our models can provide better recommendations to new users while keeping a good trade-off between recommendation accuracy and diversity.

Recommender systems (RSs) are ubiquitous in all sorts of online applications, in areas like shopping, media broadcasting, travel and tourism, among many others. They are also common to help in software engineering tasks, including software modelling, where we are recently witnessing proposals to enrich modelling languages and environments with RSs. Modelling recommenders assist users in building models by suggesting items based on previous solutions to similar problems in the same domain. However, building a RS for a modelling language requires considerable effort and specialised knowledge. To alleviate this problem, we propose an automated, model-driven approach to create RSs for modelling languages. The approach provides a domain-specific language called Droid to configure every aspect of the RS: the type of the recommended modelling elements, the gathering and preprocessing of training data, the recommendation method, and the metrics used to evaluate the created RS. The RS so configured can be deployed as a service, and we offer out-of-the-box integration with Eclipse modelling editors. Moreover, the language is extensible with new data sources and recommendation methods. To assess the usefulness of our proposal, we report on two evaluations. The first one is an offline experiment measuring the precision, completeness and diversity of recommendations generated by several methods. The second is a user study – with 40 participants – to assess the perceived quality of the recommendations. The study also contributes with a novel evaluation methodology and metrics for RSs in model-driven engineering.

Many governments and firms do believe that technology can supplant governance and human responsibility. This belief poses the question of who will really benefit from smart cities. This article explores this fundamental question through the study of digital media platforms. The ultimate goal is to understand the link between e-governance and smart city initiatives in our cases of study by testing whether these projects are explicitly for citizens. This article shows how e-platforms represent the use of information and communication technologies with the aim of encouraging citizen participation in decision-making processes, improving information and service delivery, reinforcing transparency, accountability, as well as credibility. Thirteen digital media platforms are surveyed, mostly in cities across countries. These e-platforms raise implementation challenges for both firms and policy makers, and new research opportunities for scientist to build up new research and to experiment with the aim to make the benefits for citizens wider and the participatory dimension stronger.

Recommender systems have achieved success in a variety of domains, as a means to help users in information overload scenarios by proactively finding items or services on their behalf, taking into account or predicting their tastes, priorities, or goals. Challenging issues in their research agenda include the sparsity of user preference data and the lack of flexibility to incorporate contextual factors in the recommendation methods. To a significant extent, these issues can be related to a limited description and exploitation of the semantics underlying both user and item representations. The authors propose a three-fold knowledge representation, in which an explicit, semantic-rich domain knowledge space is incorporated between user and item spaces. The enhanced semantics support the development of contextualisation capabilities and enable performance improvements in recommendation methods. As a proof of concept and evaluation testbed, the approach is evaluated through its implementation in a news recommender system, in which it is tested with real users. In such scenario, semantic knowledge bases and item annotations are automatically produced from public sources.

Place is a notion closely linked with the wealth of human experience, and invested by values, attitudes, and cultural influences. In particular, many places are strongly related to music, which contributes to shaping the perception and meaning of a place. In this paper we propose a computational approach to identify musicians and music suited for a place of interest (POI)––which is based on a knowledge-based framework built upon the DBpedia ontology––and a graph-based algorithm that scores musicians with respect to their semantic relatedness with a POI and suggests the top scoring ones. Through empirical experiments we show that users appreciate and judge the musician recommendations generated by the proposed approach as valuable, and perceive compositions of the suggested musicians as suited for the POIs.

There is an increasing consensus in the Recommender Systems community that the dominant error-based evaluation metrics are insufficient, and mostly inadequate, to properly assess the practical effectiveness of recommendations. Seeking to evaluate recommendation rankings—which largely determine the effective accuracy in matching user needs—rather than predicted rating values, Information Retrieval metrics have started to be applied for the evaluation of recommender systems. In this paper we analyse the main issues and potential divergences in the application of Information Retrieval methodologies to recommender system evaluation, and provide a systematic characterisation of experimental design alternatives for this adaptation. We lay out an experimental configuration framework upon which we identify and analyse specific statistical biases arising in the adaptation of Information Retrieval metrics to recommendation tasks, namely sparsity and popularity biases. These biases considerably distort the empirical measurements, hindering the interpretation and comparison of results across experiments. We develop a formal characterisation and analysis of the biases upon which we analyse their causes and main factors, as well as their impact on evaluation metrics under different experimental configurations, illustrating the theoretical findings with empirical evidence. We propose two experimental design approaches that effectively neutralise such biases to a large extent. We report experiments validating our proposed experimental variants, and comparing them to alternative approaches and metrics that have been defined in the literature with similar or related purposes.

Folksonomies emerge as the result of the free tagging activity of a large number of users over a variety of resources. They can be considered as valuable sources from which it is possible to obtain emerging vocabularies that can be leveraged in knowledge extraction tasks. However, when it comes to understanding the meaning of tags in folksonomies, several problems mainly related to the appearance of synonymous and ambiguous tags arise, specifically in the context of multilinguality. The authors aim to turn folksonomies into knowledge structures where tag meanings are identified, and relations between them are asserted. For such purpose, they use DBpedia as a general knowledge base from which they leverage its multilingual capabilities.