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result(s) for
"Chang Chiachi"
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Why do employees engage in counterproductive work behaviours? Cultural values and white-collar employees in China
2021
This study examines the role of cultural values in influencing counterproductive work behaviours (CWBs). In particular, it focuses on the cultural values of power distance, long-term orientation and collectivism (both horizontal and vertical collectivism) as well as the Confucian values of guanxi and harmony. In line with recent approaches in moral psychology and sociology, we consider how Confucian values become moral triggers or inhibitors for employees to engage in CWB. In addition, we consider the moderating effects of guanxi and harmony on the relationships between the cultural values of power distance, long-term orientation, collectivism and CWB. The results from a survey of 489 white-collar employees in China confirmed the importance of cultural values in influencing CWB. Specifically, our findings indicate that guanxi moderates the relationship between cultural values and CWB and acts as a moral trigger for an employee to engage in CWB. With the exception of horizontal collectivism, we also found that harmony moderates the relationship between cultural values and CWB. Specifically, harmony acts as a moral inhibitor for an employee to engage in CWB. Lastly, we discuss the implications of the findings for theory and practice in the context of managing an increasingly global workplace and business environment.
Journal Article
Digital Gifts at the Workplace: An Exploratory Study on the Impact of E-Hongbao
by
Chang, Chiachi
,
Fang, Eddy
,
Hudik, Marek
in
Communications software
,
Digitization
,
Gamification
2023
This study builds on the emergence of new gifting practices using e-hongbaos which are monetary gifts transferred between individuals made possible by digital communication platforms. This is an exploratory study on the impact of these innovations on intra-organizational relationships. Three types of intra-organizational relationships are considered: the employee's relationship with the organization, with the team, and with the manager. The findings of the study indicate positive impacts of e-hongbao at all organizational levels. The authors also identify the varying effects of e-hongbao on intra-organizational relationship outcomes depending on the occasion of gifting, as well as the mode, direction, and measure. Specifically, ‘group' e-hongbao, a gamified group-gift enabled by the digitalization of gifting, has the strongest influence on intra-organizational relationships. The authors discuss the implications of these findings for theory and practice in the workplace and also offer future research directions.
Journal Article
When can felt accountability promote innovative work behavior? The role of transformational leadership
2022
PurposeStudies have reported negative effects of felt accountability on employees' extra-role behavior. Deviating from that focus, this study proposes that leadership plays a role in shaping the implications of felt accountability for employees' extra-role behavior. We propose that under high transformational leadership, felt accountability can motivate employees to engage in task-relevant information elaboration and facilitate innovative work behavior, a form of extra-role behavior that seeks to improve the work environment.Design/methodology/approachWe conducted a pilot study to validate measurements of felt accountability and task-relevant information elaboration in a sample of 202 employees. We then conducted the main study using a time-lagged, multisource survey design with a sample of 120 supervisor–employee pairs.FindingsThe results from the main study reveal that the association between felt accountability and task-related information elaboration is positive and stronger when transformational leadership is higher. Furthermore, task-relevant information elaboration positively predicts innovative work behavior. Finally, when transformational leadership is higher, the mediation effect of task-relevant information elaboration on the association between felt accountability and innovative work behavior is stronger.Originality/valueOur study indicates that felt accountability can have positive implications for employees' extra-role behavior contingent on leadership styles. In contrast to previous studies that emphasize the negative implications of felt accountability on employees' behavior, our study depicts when and why felt accountability can have positive implications on employees' behavior.
Journal Article
Alleviating the negative impact of delayed recovery: process- versus outcome-focused explanations
2013
Purpose
– Limited research has explored the potential marketing strategies to counter the damage associated with delayed recovery. Based on the construal level theory, this study seeks to suggest that customers tend to focus on different aspects of the compensation according to the speed of recovery. Thus, providing an adequate explanation to customers corresponding to expected recovery speed can effectively alleviate customer dissatisfaction with a delayed recovery.
Design/methodology/approach
– This study examined the proposed hypotheses using a 2 (immediate vs delayed) by 2 (explanation: process-focused vs outcome-focused) experimental design.
Findings
– The analytical results show that when an immediate recovery is available, an outcome-focused explanation will result in higher post-failure satisfaction than will a process-focused explanation. Conversely, when a delayed recovery is expected, post-failure satisfaction is higher for customers who receive a process-focused explanation than for those who receive an outcome-focused explanation.
Practical implications
– This study thus recommends that firms should provide explanations compatible with expected recovery speed to better enhance post-failure satisfaction.
Originality/value
– This study contributes to the body of service recovery literature by examining the differential effectiveness of outcome-focused and process-focused explanations under immediate and delayed recovery conditions. The findings provide a guideline that managers can use to formulate suitable explanations to alleviate the detrimental effects of delayed recovery.
Journal Article
Countering negative countryoforigin effects
by
Chang, ChiaChi
,
Chu, PoYoung
,
Wang, TzuYun
in
Brand image
,
Competitive advantage
,
Country of origin
2010
Purpose As multinational firms seek to acquire competitive cost advantages through global sourcing, it is also important for them to develop effective strategies to reduce possible damage of a negative countryoforigin COO effect. This study aims to examine whether brand image and evaluation mode could alleviate a negative COO effect. Designmethodologyapproach A 2COO2brand2evaluation mode experimental design was employed in order to examine whether brand and COO effects on product evaluation vary under different evaluation modes. The data were analyzed by a repeated measure MANOVA. Findings The results showed that products made in favourable countries were rated higher in joint evaluation mode than in separate evaluation mode. Conversely, products made in unfavourable countries were better evaluated in separate evaluation mode than in joint evaluation mode. The results of the study are not in favour of the notion that a strong brand image could overcome the negative effect of COO. Research limitationsimplications Conclusions of the study suggest that the COO effect plays an equally important role in consumer product evaluation for both strong and weak brands. Thus, even for a product with strong brand image, the negative consequences of COO stemming from consumers unfavourable attitudes towards the manufacturing country are not likely to be completely eliminated. Moreover, to alleviate the negative impact of unfavourable COO, marketers may want to avoid direct comparison between products made in unfavourable countries with those made in favourable countries, regardless of their brand strength. Practical implications When marketing a product made in an unfavourable country, marketers should manage to create a selling environment facilitating a separate evaluation mode. In contrast, marketers should proactively manage to display products from favourable countries along with those from unfavourable countries in order to further enhance quality perceptions. Originalityvalue The results of the study could help marketers employ advantageous merchandizing or advertising strategies to lessen the negative effect of COO.
Journal Article
Assessment of commercialization strategy using R&D capability
2011
Purpose - The purpose of this paper is to present a cooperation model identifying the R&D capability as the central driver of startup commercialization strategy, by which new startups can evaluate their relative R&D capability and consequently choose an appropriate commercialization strategy.Design methodology approach - A cooperation model has been constructed, and drawing upon the patent data of 91 aluminum nitride manufacturers, the implications of R&D capability for commercialization strategy are illustrated.Findings - The authors' analysis suggests that competitive interaction between startup innovators and established firms depends on the R&D capability of the startup innovators, which can be evaluated by patent data.Practical implications - For technologically efficient firms, a high level of integration to achieve the benefits of economies of scope will lead to more profits. However, for technologically inefficient firms, maintaining a low level of integration to achieve the benefits of specialization is the better strategy.Originality value - This paper provides a simplified model which combines an evaluation of R&D capability using patent data with strategic decision making to facilitate successful commercialization in startups.
Journal Article
PROCEDURAL JUSTICE AND RETALIATION IN ORGANIZATIONS COMPARING CROSSNATIONALLY THE IMPORTANCE OF FAIR GROUP PROCESSES
2001
This study compares the role of procedural justice in motivating organizational retaliatory behaviors between two employee samples, one American and the other Taiwanese. The crossnational generality of procedural justice effects on retaliation are examined with regard to three issues. First, this study considers the comparability of the link between procedural justice and retaliation between the two national samples. Second, it examines whether procedural justice effects on retaliation are mediated by organizational identity in both samples, as has been found in previous research based on U.S. employees Tyler & Blader, 2000. Third, it investigates whether procedural justice is defined similarly in the two samples. Results indicate moderate cultural variation in the influence of procedural justice on retaliation and in the mediating role of organizational identity. Specifically, although procedural justice was slightly less predictive of retaliation among the Taiwanese sample, the association between justice and retaliation for these respondents was fully as opposed to partially mediated by organizational identity. Significant national differences also emerged in the meaning of procedural justice. Taiwanese employees demonstrated a balanced influence of relational and instrumental concerns when making overall procedural fairness perceptions, while U.S. employees defined procedural fairness primarily in terms of relational concerns.
Journal Article
Dose-response association of metformin use and risk of age-related macular degeneration among patients with type 2 diabetes mellitus: a population-based study
by
Tsai, Tung-Han
,
Huang, Kuang-Hua
,
Chang, Ya-Lan
in
age-related macular degeneration
,
Alcoholism
,
Cerebrovascular disease
2023
Background: Recent studies have demonstrated that patients with type 2 diabetes mellitus (T2DM) who receive metformin have a decreased risk of developing age-related macular degeneration (AMD). However, other studies have also suggested that metformin may increase the risk of AMD development. Therefore, this study investigated the association between treatment with metformin and the risk of AMD in patients with T2DM by using Taiwan’ National Health Insurance Research Database. Methods: Patients who received a diagnosis of new-onset T2DM between 2002 and 2013 were enrolled in this study. The patients were divided into patients treated and not treated with metformin to evaluate the risk of AMD after 5 years of follow-up. The logistic regression was used to estimate the risk of AMD associated with the intensity of treatment with metformin. Result: A total of 7 517 patients (103.16 patients per 10,000 people) developed AMD in 5 years after DM diagnosis. After adjusting for the relevant variables, patients with T2DM treated with <5 defined daily dose (DDD)/month of metformin had a lower risk of AMD (odds ratios [OR]: 0.93; 95% confidence interval [CI]: 0.88 0.99). Patients treated with >25 DDD/month of metformin had a higher risk of AMD (OR: 1.39; 95% CI: 1.08-1.78). Conclusion: Metformin use may be associated with a risk of AMD among patients with T2DM in a dose-dependent association manner, with the greater benefit at lower DDD/month. However, higher DDD/month exhibited an increased risk of AMD.
Journal Article
Clustering of Lifestyle Behaviors and Their Association With Risk of Metabolic Syndrome Among Adults in Taiwan: Nationwide Cross-Sectional Study
2025
Metabolic syndrome (MetS) is a multifaceted health condition influenced by physiological and lifestyle factors, leading to increased risks of cardiovascular disease and other chronic health issues. Lifestyle behaviors often manifest in various clustering patterns, and evidence of their impact on MetS remains limited.
This study explores the relationship of latent classes of lifestyle behaviors with the risk of MetS and its components.
This cross-sectional study used data from Taiwan's 2020-2022 Adult Preventive Health Services Database, which was linked to 2020-2022 National Health Insurance claim data. The study included 241,156 adults aged 40 years and older who participated in adult preventive health services between 2020 and 2022. Lifestyle behaviors were assessed through smoking, alcohol consumption, betel quid chewing, and physical activities. Latent class analysis was used to identify lifestyle behavior patterns, while binary logistic regression examined the association of these patterns with MetS risk and its components.
The latent class analysis identified 5 distinct lifestyle behavior patterns, with an overall MetS prevalence of 35.72% (86,143/241,156). Compared to the \"healthy lifestyle\" group (27,465/241,156, 11.39% prevalence), the \"insufficiently physically active (IPA)\" group (182,101/241,156, 75.51%, adjusted odds ratio [aOR] 1.41, 95% CI 1.37-1.45; P<.001), the \"occasional drinking but physically active\" group (18,244/241,156, 7.57%, aOR 1.27, 95% CI 1.21-1.32; P<.001), the \"occasional drinking and regular smoking with IPA\" group (9539/241,156, 3.96%, aOR 2.38, 95% CI 2.26-2.50; P<.001), and the \"unhealthy in all behaviors\" group (3807/241,156, 1.58%, aOR 2.38, 95% CI 2.22-2.55; P<.001) showed significantly higher odds of developing MetS. Compared to the \"healthy lifestyle\" group, all other lifestyle patterns were also associated with significantly higher odds of central obesity (P<.001), elevated blood pressure (P<.001), elevated fasting blood glucose (P<.001), elevated fasting triglycerides (P<.001), and reduced high-density lipoprotein cholesterol (P<.001), with the most potent effects observed in the \"occasional drinking and regular smoking with IPA\" group and the \"unhealthy in all behaviors\" group. An exception was noted for the \"occasional drinking but physically active\" group, which showed a significantly lower likelihood of reduced high-density lipoprotein cholesterol (aOR 0.90, 95% CI 0.85-0.94; P<.001).
Engaging in sufficient physical activity and adopting multibehavior interventions tailored to specific lifestyle patterns are crucial for effectively preventing MetS in adults.
Journal Article
The Protective Effects of Influenza Vaccination in Elderly Patients with Breast Cancer in Taiwan: A Real-World Evidence-Based Study
by
Lee, Chiachi Bonnie
,
Tsai, Tung-Han
,
Huang, Kuang-Hua
in
Breast cancer
,
Cancer therapies
,
Cardiovascular diseases
2022
In elderly patients with newly diagnosed breast cancer, clarity is lacking regarding the effects of influenza vaccines, particularly on clinical outcomes. This study conducted two nationwide, population-based, and propensity score-matched cohorts to estimate and compare the protective effects of influenza vaccine in elderly women and elderly patients with breast cancer. Data were derived from the National Health Insurance Research Database and Cancer Registry Database. Generalized estimating equations (GEEs) were used to compare outcomes between the vaccinated and unvaccinated cohorts. Adjusted odds ratios (aORs) were used to estimate the relative risks, and stratified analyses in the breast cancer cohort were performed to further evaluate elderly breast cancer patients undergoing a variety of adjuvant therapies. The GEE analysis showed that the aORs of death and hospitalization, including for influenza and pneumonia, respiratory diseases, respiratory failure, and heart disease, did not significantly decrease in vaccinated elderly patients with newly diagnosed breast cancer. Conversely, the aORs of all influenza-related clinical outcomes were significantly decreased in elderly women. No protective effects of influenza vaccination were found in the elderly patients with a newly diagnosed breast cancer. More studies focusing on identifying strategies to improve the real-world effectiveness of influenza vaccination to the immunocompromised are needed. Our clinical outcomes will be valuable for future public health policy establishment and shared decision making for influenza vaccine use in elderly patients with newly diagnosed breast cancer. According to our findings, regular influenza vaccine administration for elderly patients with newly diagnosed breast cancer may be reconsidered, with potential contraindications for vaccination. On the other hand, implementing the vaccination of close contacts of patients with breast cancer may be a more important strategy for enhancing protection of those fragile patients.
Journal Article