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3,093
result(s) for
"Conley, Chris"
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Creating Sustainable Value Through Service Offerings
by
Chou, Chun-Juei
,
Chen, Chong-Wen
,
Conley, Chris
in
Biodegradable materials
,
Brand loyalty
,
Cost control
2015
Companies are increasingly applying service offerings to create sustainable value for their customers and stakeholders. However, sustainability involves a wide range of issues, including those concerning the economy, the environment, and society. Companies will lose direction if they do not have clear propositions stating their values regarding sustainability or an in-depth understanding of the customer context for valuing sustainability. In this article, we discuss how productcentric companies integrate sustainability considerations into services and then apply innovative offerings to fulfill customer needs, to generate environmental/social benefits, and to increase business potential. In addition, we propose guiding principles for developing sustainability-led service offerings, present three cases to explore different strategies, and discuss the implications for business managers.
Journal Article
Creating sustainable value through service offerings: creating sustainability-led service offerings requires integrating customer context with sustainability values
by
Chou, Chun-Juei
,
Chen, Chong-Wen
,
Conley, Chris
in
Case studies
,
Consumer goods industry
,
Economic aspects
2015
OVERVIEW: Companies are increasingly applying service offerings to create sustainable value for their customers and stakeholders. However, sustainability involves a wide range of issues, including those concerning the economy, the environment, and society. Companies will lose direction if they do not have clear propositions stating their values regarding sustainability or an in-depth understanding of the customer context for valuing sustainability. In this article, we discuss how product-centric companies integrate sustainability considerations into services and then apply innovative offerings to fulfill customer needs, to generate environmental/social benefits, and to increase business potential. In addition, we propose guiding principles for developing sustainability-led service offerings, present three cases to explore different strategies, and discuss the implications for business managers.
Journal Article
Educating Designers for Broad Roles in Organizations
2007
Companies are looking to designers for talent in such fields as marketing, strategy, product management, and research and development. Chris Conley posits a five‐part framework for applying design expertise across the spectrum of issues related to managing a business. He also offers a curriculum structure and course content that cultivate the skills needed to succeed in these broader roles.
Journal Article
Leveraging Design's Core Competencies
2004
In a triptych of intriguing anecdotes, Chris Conley points out aspects of designing that add value to the spectrum of activities within the business enterprise—the ability to engage the context to and reframe problems, to work ly, to visualize, to use form to embody and communicate ideas, to discover critical relationships, and to generate meaningful alternatives.
Journal Article
WHERE ARE THE DESIGN METHODOLOGISTS?
2004
Methods still attract both confusion and dissension in design. \"Design\" and \"method\" ace defined in order to carefully locate meaning in the following discussion. A brief reflection on the history of design methods, precedes reasons for supporting this investigation and reasons resistant to such work. An analogy is drawn to other domains such as thermodynamics, now thoroughly established with a useful body of knowledge, that originally soffered from the resistance of practitioners to codification of knowledge about the domain. An anatomy of method is offered that describes its key features and indicates possible areas for generation of new or improved method, given the changing context of design performance. The essay argues that developing methods that ace explicit, useful and whose efficacy can be measured is essential for the development of design as a discipline. [PUBLICATION ABSTRACT]
Journal Article
Memphis man accused of shooting estranged wife three times
2011
Hal Lee Cromer was charged with attempted second degree murder, aggravated burglary, three counts of reckless endangerment and possession of a firearm in the commission of a dangerous crime.
Newsletter
Strip club Showgirls closed for drug dealing, prostitution
2011
Members of the Memphis Police Organized Crime Unit observed numerous instances in which dancers at Showgirls solicited money for prohibited sex acts for cash, and observed employees making drug deals inside the club, according to the District Attorney General's office.
Newsletter
Tipton County correctional officer found alive, safe
2011
Sept. 05--A Tipton County correctional officer, missing for four days after being separated from fellow hunters in Shelby Forest, was led from the wilds by the sound of revving motorcycles.
Newsletter
BRIEF: Memphis police investigating possible connections in weekend shootings
2011
Sept. 04--Memphis Police Sunday were trying to determine whether a rash of shootings Saturday night, including one fatality, were connected.
Newsletter
BRIEF: Tipton County sheriff deputy found alive, safe
by
Conley, Chris
in
Sheriffs
2011
Bill Lawrence, who became separated from friends while squirrel hunting in Shelby Forest, was in stable condition and doing well, said Shelby County Sheriffs department spokesman Chip Washington.
Newsletter