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Collaborations between actors from different sectors (governments, firms, nonprofit organizations, universities, and other societal groups) have been promoted or mandated with increasing frequency to spur more innovative activities. This article argues that there is an essential gap in evaluating the issues of these collaborative arrangements on innovation and a need to theorize the costs of these arrangements systematically. This article identifies three implicit assumptions in current research that prevent a sound analysis of the costs of collaborative innovation and advances a new cost theory based on the integration of studies from several research fields and explanations provided by three main economic theories: transaction cost economics, game theory, and the knowledge-based view. In particular, four overarching factors are posited to impact the effectiveness of collaboration for innovation: governance (the number of collaborators and the hierarchical relationships among them); compactness (the degree of relationship formality that binds collaborators together); reliability (the quality of the relationships); and institutionalization (the extent to which the relationships have been pre-established by practice). We discuss the importance of leveraging these factors to determine an optimal governance structure that allows collaborating actors to minimize transaction, cooperation, and knowledge costs, and to reward participants proportionally to the cost they bear, in order to foster conditions of reciprocity, fair rates of exchange, and distributive justice.

The COVID-19 pandemic has hit organizations and employees in every sector worldwide in unprecedented ways. It became extremely difficult for organizations and employees across sectors to operate under increased mobility restrictions. The pandemic effectively disrupted previous operational models and imbued changes such as telework and digital adoption that are pervasive and may potentially last beyond the pandemic. Amid these circumstances, it was essential to ask how organizations and employees will sustain themselves in the post-COVID-19 ”new normal”. Although so much research is conducted about COVID-19, there is no comprehensive view of the changes at the meso (organizational) and micro (individual) levels. This article aims to explain this using the emergency-learning-institutionalization-new normal (ELIN) framework, which is based on the timeline of the pandemic. The article aims to bring forth the overall trends in how organizations and employees are adapting to the pandemic, the lessons they have learned, and how they will change and adapt in a post-COVID-19 “new normal”. We have analyzed existing policy papers, articles published in business, public administration, nonprofit journals, and other studies to achieve this. We find an increasing trend towards the adoption of telework and digital tools at both meso- and micro-levels. The effective implementation of telework policies and digital transformation plans at the meso-level will ensure the sustainability of organizations and jobs in the new normal. Although these trends vary across sectors and within and across countries, there is an overall increase in the flexibility of organizations and employees in adopting new solutions, making them more open to innovation. The article makes important recommendations for organizations to make these transitions more sustainable in the medium and long term.

Procurement has received scholarly attention as a valuable policy tool to reach desired outcomes in society, such as innovation. While interest has grown in analyzing the impact of the 'substantive' function of procurement (purchasing of goods and services), procurement is much more than purchases, and most public buyers' activities are 'procedural', as they are aimed at improving the many internal stages of the procurement process. This study explains how procurement can be both a substantive and procedural tool, particularly in terms of innovation. Using the 2010 Innobarometer dataset that consist of 4,063 public organizations from 29 European countries, this study answers how public procurement, as a procedural policy tool, affects the implementation of public sector innovations. We find that procurement activities are positively related to innovation within public organizations. In particular, procurement as R&D for new technologies and services has an important and meaningful effect. We discuss implications for policy tools and public sector innovation literature, and we suggest that policy makers make use of more procedural tools such as procurement to increase innovation within public organizations.

This study examines an association between two important and historical administrative characteristics of civil service systems (i.e., professional and impartial public administration) and national level innovation outputs. Scholars have examined the influence of macrolevel factors, such as the general level of human capital, culture, and social capital, on national rates of innovative activity. However, we still have limited understanding of the relationship between the administrative characteristics of government and national levels of innovative activity in a cross-national setting. This article hypothesizes that countries with highly professional and impartial public administration tend to have higher national level innovation outputs (i.e., knowledge and technology, creative outputs). From utilizing cross-national data from the Quality of Government Institute Expert Survey and Global Innovation Index from over 100 economies, findings show that national levels of innovation outputs are significantly higher in countries that have higher levels of professional and impartial public administration. The results suggest the importance of professional and impartial administration for national level innovative activity.

Despite increasing research on entrepreneurship in the private sector, little is known about entrepreneurship in public organizations in general and the effects of leadership behavior on entrepreneurship in the public sector in particular. Utilizing new data from the Australian Public Service Commission (2017), this study analyzes how three leadership behaviors—task-oriented, relations-oriented, and change-oriented leadership—affect public sector employees’ entrepreneurship behavior. The results of this study show that while all three types of leadership behavior are positively associated with public sector entrepreneurship, the effect is larger for relations-oriented leadership, followed by change-oriented leadership. A practical implication of this study is that relations-oriented leadership behavior is crucial to entrepreneurship in public organizations, suggesting the importance of developing relationships with subordinates.

Governments are increasingly using cloud computing to reduce cost, increase access, improve quality, and create innovations in healthcare. Existing literature is primarily based on successful examples from developed western countries, and there is a lack of similar evidence from Asia. With a population close to 4.5 billion people, Asia faces healthcare challenges that pose an immense burden on economic growth and policymaking. Cloud computing in healthcare can potentially help increase the quality of healthcare delivery and reduce the economic burden, enabling governments to address healthcare challenges effectively and within a short timeframe. Advanced Asian countries such as Japan, South Korea, and Singapore provide successful examples of how cloud computing can be used to develop nationwide databases of electronic health records; real-time health monitoring for the elderly population; genetic database to support advanced research and cancer treatment; telemedicine; and health cities that drive the economy through medical industry, tourism, and research. This article examines these countries and identifies the drivers and barriers of cloud adoption in healthcare and makes policy recommendations to enable successful public health innovations through cloud adoption.

The purpose of this study is to investigate the relationship between social media usage for work purposes and employee job satisfaction in the public sector. Because social media is a relatively recent phenomenon, the ways in which it affects employee attitudes such as job satisfaction are not well-known. Using self-determination theory (SDT) as a framework, this study tests whether perceived competence, relatedness, and autonomy mediate the relationship between social media usage for work purposes and employee job satisfaction. Data were obtained from the Australian Public Service Commission (APSC). Overall, results generated from the structural equation models support SDT, suggesting that employees using social media for work purposes have higher self-determination and higher self-determination increases their job satisfaction. In particular, the effect of competence to job satisfaction is very high. However, while social media usage for work purposes can enhance employees' need for autonomy and competence, it does not have any statistical effect to employees need for relatedness. In addition, social media does not have any statistical and direct effect to job satisfaction. The results suggest that social media has an indirect effect to job satisfaction. This article discusses the implications of these findings.

The study of e-government is becoming increasingly important around the world in the field of public administration. This article examines the historical development, current status, and future prospects of graduate e-government courses in Turkish public administration programs. To that end, we performed content analysis of e-government course syllabi and evaluated relevant archival documents. We then conducted semistructured surveys of past and current instructors of graduate e-government courses. The article concludes by discussing the future prospects of e-government education in Turkey, including the problems that instructors need to solve in order to improve instruction and the relevance and impact of such courses on students and faculty of public administration programs in Turkey and elsewhere.

Despite the growing interest in understanding innovative activities, an important limitation of the current literature on innovation—both public and private—is an assumption that innovative activity is a homogeneous phenomenon. However, most innovative activities are heterogeneous in nature. One way of characterizing innovation heterogeneity is the complexity of innovations. Using data from public organizations, this paper is one of the first studies to develop a framework for and provide an empirical test of the main influences on innovation complexity within the public sector context. The empirical evidence suggests that employees’ innovative behavior and cooperation, along with collaborating with important external sources and the ability to work in a complex environment, are positively associated with complex innovations in the public sector, suggesting that the influences on complex innovations span the individual, work group, and external environment levels. However, an organization’s leadership quality and innovation climate do not have any statistical effect on complex innovations.

A growing literature in public management has identified the key role that innovation can play in enhancing agency efficiency, effectiveness, performance and legitimacy. However, considerably less is known about the actual sources of knowledge generating innovative activity in the public sector. This paper fills this crucial gap in the literature by explicitly analyzing the link between a key source of knowledge and ideas, universities, and the innovative activities of public organizations. By utilizing a new source of data, this paper is able to show that not only do universities play a key role in generating innovative activity in public organizations, but the nature of innovations and their impact on public sector performance are related to the role played by universities. The findings suggest that universities play a key role in generating innovative activity in public organizations as doing so can increase the quality of public services, employee job satisfaction, and interagency collaboration.