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Forgiveness has been a central issue for humankind since ancient times; it emerged in theology, but in recent decades it has received significant attention from different disciplines, such as philosophy and psychology. More recently, forgiveness has received attention also from organizational and managerial studies, particularly, in studying how individuals respond to interpersonal offenses, or perceived harm and wrongdoing in the workplace. Forgiveness is a complex concept, as it can be understood as a family of related constructs and can be analyzed at different levels. Even if social sciences have widely recognized that the nature of forgiveness can be both conditional and unconditional, the notions of conditionality and unconditionality have not yet received sufficient study, especially in organizational and managerial fields. In these fields, forgiveness has been predominantly studied under a psychological approach, looking for the conditions under which it may occur in the workplace. Unconditional forgiveness has received less attention: with a few exceptions, managerial and organizational literature has limited the conceptualization of forgiveness, weakening its scope and probably not catching a relevant part of forgiving experiences in the workplace. This article proposes to follow a more comprehensive approach to forgiveness in the workplace, according to the social sciences field, which can take into account both conditionality and unconditionality. It focuses on unconditional forgiveness according to Continental philosophy, in particular, to the thought of Jacque Derrida and Paul Ricoeur. Through their contributions, the unconditionality of forgiveness is deepened, and the implications of considering both conditional and unconditional forgiveness are discussed.

This study aims at introducing subjective risk intelligence (SRI) in the context of small businesses to analyze how both rationality and intuition may influence the entrepreneurial decision-making process, particularly in affecting firms’ financial equilibrium.SRI aggregates four dimensions: two positive attitudes (imaginative capability and problem-solving self-efficacy) and two detrimental ones (emotional stress vulnerability and negative attitude towards uncertainty). In particular, we argue that imaginative capability and emotional stress vulnerability refer to Kahneman’s System 1 (the intuitive), while problem-solving self-efficacy and negative attitude towards uncertainty appertain to System 2 (the rational).We conducted an empirical investigation collecting data from an ad hoc survey administered to owners and managers of small businesses and their balance sheets over 2013–2017. After testing the proposed constructs’ reliability, we tested the influence that both Systems 1 and 2 have on SMEs’ financial structure through a pooled OLS regression estimator.Results show that the intuitive and the rational components of risk intelligence affect entrepreneurs’ decision-making differently. The rational component seems to stimulate the entrepreneurial orientation to risk tolerance. The intuitive component limits the entrepreneurial propensity to take financial risks due to the desire for stability attached to this cognitive process. Accordingly, we highlight the importance of enhancing a balance between the two systems of thinking. Practical implications suggest that entrepreneurs with a dominant attitude towards problem-solving self-efficacy, or a positive attitude towards uncertainty, should invest in developing imaginative capabilities or emotional control, and vice versa.

Despite the rise of interest in nonprofit organizations’ (NPOs) retention strategies and organizational behaviour micro-mechanisms, little research has specifically addressed volunteers’ religiosity and attitude towards the organization, and their links to motivation and intention to stay with NPOs. The purpose of this paper is to examine the role of religiosity as an antecedent of volunteers’ intention to stay with the organization, and the mediating role of both volunteers’ motivation and attitude towards the organization in such a relationship. Building on motivational functions theory and the theory of planned behaviour, a conceptual model is proposed and empirically tested using bootstrapped multiple mediation analysis on a sample of 379 volunteers of NPOs located in Italy. The results support the role of religiosity as a significant predictor of volunteer intentions, and the mediating role of motivation and attitude on this relationship. Volunteers who are driven by their religious values are likely to develop a stronger motivation to volunteering and a positive attitude towards NPOs’ activities, and consequently a stronger willingness to stay with the organization. The study contributes to the literature on NPOs by stressing the role of antecedents and underlying mechanisms affecting volunteers’ motivation and, in turn, their intention to stay with the organization.

Purpose This study aims to explore the process that, from abusive supervision, leads to the different kinds of workplace deviant behaviors, using the norm of negative reciprocity as the main mechanism that can trigger this process. Design/methodology/approach This study is based on a literature review from organizational behavior and reciprocity fields and builds a theoretical model on the relationship between abusive supervision and workplace deviance within organizations. Findings This study develops a theoretical model where abusive supervision causes a feeling of injustice, which can motivate employees to seek revenge in the form of workplace deviant behaviors. Moreover, negative direct balanced reciprocity will moderate the relationship between the desire for revenge and minor interpersonal workplace deviance; negative direct non-balanced reciprocity will moderate the relationship between the desire for revenge and severe interpersonal workplace deviance; negative generalized balanced reciprocity will moderate the relationship between the desire for revenge and minor organizational workplace deviance; negative generalized non-balanced reciprocity will moderate the relationship between the desire for revenge and severe organizational workplace deviance. Originality/value Previous studies have used negative reciprocity as a moderator, but for the first time, it is split in direct and generalized and in balanced and non-balanced. In particular, when direct negative reciprocity is present, the revenge will take the form of interpersonal workplace deviance; when generalized negative reciprocity is present, the revenge will take the form of organizational workplace deviance. On the other side, when balanced reciprocity is present, revenge will take the form of minor workplace deviance, while when non-balanced reciprocity is present, revenge will take the form of severe workplace deviance.

This study aims at developing a theoretical model for workplace bullying using René Girard’s scapegoating framework. Despite the wide range of labels and related constructs present in workplace bullying literature, the explanation of the phenomenon is often studied under theoretical frameworks that do not always capture the nature of the concept. Indeed, the need to find instruments and tools to reduce or solve workplace bullying overshadowed conceptual and theoretical matters, leaving the concept undertheorized. By broadening the spectrum of social sciences beyond managerial and organizational studies, we propose to use René Girard’s scapegoating framework to shed new light on workplace bullying. The scapegoating framework allows us to understand better some collective and social dimensions of workplace bullying, catching relevant elements that characterize this phenomenon, also those that are less evident from organizational studies. In a Girardian sense, scapegoating is like a trap that every human society falls into, and many aspects of workplace bullying recall its mechanism. For Girard, a human group or society can fall into a spiral of reciprocal violence because of the mimetic desire mechanism, risking a conflict escalation: violence begets more violence, putting at risk the stability or even the existence of this group or society. Scapegoating is a way to overcome reciprocal violence by uniting against a single victim who cannot reciprocate this violence. This study also proposes a tentative way to escape this trap: positive mimesis and gift-giving.

This article takes issue with the potential injustice of political systems in which the possibility of voicing specific interests depends on the availability of financial resources. Previous empirical analysis suggests that the interests of private companies, alone or grouped into associations, are more strongly represented than other interests, such as those of NGOs and unions. Even if ethical analysis of corporate political action is growing, previous studies mainly address this general issue without a specific focus on lobbying activities. This study specifically aims at contributing to the analysis of the ethics of lobbying activities. In particular, we propose the use of justice as a criterion for ethically assessing lobbying activities. To this aim, we provide some definitions of lobbying activity, with particular reference to the contexts of Europe and the USA. Then, we introduce the problem of the legitimacy of lobbying activities, particularly in relation to the opportunities that stakeholders have for influencing political processes. Moreover, we analyze different notions of justice, in order to build a conceptual framework to be used in ethically assessing lobbying activities. Finally, we present four case studies of lobbying to be analyzed through the framework previously developed.

The issue of damaged relationships and of repairing them is very important, especially in recent years with reports of organizations which damage relationships with various stakeholders. Many studies have investigated how individuals react to damaged relationships after perceiving injustice or receiving offense in organizations. A part of this research has been focused on revenge or other types of negative responses. However, individuals can choose to react in other ways than revenge, willing to repair relationships through reconciliation. Recently, the effectiveness of reconciliation to repair damaged relationship in organizations has been linked to restorative justice. For the purpose of this article we are interested in understanding how restorative justice can be effective in repairing damaged or broken relationships in organizations, as inspired by principles of compassion or mercy. In this sense, we look for a convincing philosophical foundation for restorative justice, proposing Levinas’ ethics as a way to justify it.

The logic of gift and gratuitousness in business activity raised by the encyclical Caritas in Ventate stresses a deeper critical evaluation of the category of relation. The logic of gift in business includes two aspects. The first is considering the logic of gift as a new conceptual lens in order to view business relationship beyond contractual logic. In this view, it is crucial to see the circulation of goods as instrumental for the development of relationships. The second aspect is to qualify the relationships established through the gift, and to think about the motivation in giftgiving, which has an ethical content. We give because we have received, and through gift-giving we develop relationships that have a high ' bonding value'. Analysing the logic of gift in business management may permit us to gain an understanding of the ambiguity of gift-giving in organizations. Looking at the relationships between organizations and employees, and organizations and customers, we can discover why the logic of gift is often misunderstood or abused in its application, and how it should be applied to be more consistent with the message of Caritas in Ventate.

PurposeThe present work investigates the micro-mechanisms underlying the link between psychological contract violation (PCV) and incivility in women employees. Building on social exchange theory (SET) and the norm of reciprocity, the authors utilized a multi-dimensional variable, labeled “Aggressive Reciprocal Attitude” (ARA), composed of three sub-constructs, namely anger, hostility and negative reciprocity, to explain negative women's uncivil behaviors. Further, the effect of conscientiousness is hypothesized to restrain the mechanism of ARA.Design/methodology/approachConfirmatory Factor Analysis (CFA) and Covariance-based Structural Equation Modeling (CB-SEM) were used on a sample of 194 women from 4 different organizations to empirically validate the proposed conceptual model and test the hypothesized relationships.FindingsWomen's ARA is shown as a partial mediator of the relationship between PCV and incivility. Conscientiousness significantly moderates the link between ARA and incivility.Practical implicationsManagers should avoid stereotyping women as more compliant and submissive. Based on women's tendency to reciprocate negatively, this study’s findings suggest that reducing the negative reciprocity attitude is advisable by demonstrating that negative responses are an unsuccessful strategy and encouraging other forms of reaction.Originality/valueBy introducing the negative reciprocity attitude in the construction of the variable ARA, the authors overcome the contradiction between the social role theory, according to which women avoid unsociable behaviors, and studies demonstrating a remarkable presence of conflicts among women.

Purpose The purpose of this paper is to show that indebtedness can have a positive meaning for people who are embedded in social relationships in organizations if it is meant in the light of the notion of gratitude, gift-giving and generalized reciprocity. Design/methodology/approach The study reviews the literature on the common notion of indebtedness and integrates it with the literature on gratitude, gift-giving and generalized reciprocity. Findings The study reveals that through the notion of gratitude, gift-giving and generalized reciprocity people may conceive their indebtedness as gratitude for having received something, so triggering giving behaviors that does not necessarily aim to repay the debt, but to develop and feed their social relationships. Originality/value In the past indebtedness has been conceived as a negative feeling. This study reveals that it may have also a bright side when it is applied to people in flesh and bones, as they are immersed in good quality social relationships.