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Significant advancements in Information Technology (IT) have improved work processes, efficiency, and business operations, but these advancements bring environmental sustainability issues. IT's role in climate change, resource management, waste production, and public health is critical yet often overlooked. Excessive energy use in IT operations contributes to negative environmental impacts. This research focuses on analyzing the behavioral determinants influencing information and communication technology (ICT) employees' participation in Green Information System (Green IS) practices in Malaysia. Additionally, it seeks to ascertain whether Malaysian ICT employees have a clear intention of incorporating Green IS in a bid to combat the aforementioned issues and guarantee the viability of a sustainable green environment. The study employed quantitative methods, and data was collected from 183 respondents from various ICT employees working in Malaysia Digital (MD) Status companies. The collected data was analyzed to examine the four Technology Readiness Index (TRI) constructs—Optimism, Innovativeness, Insecurity, and Discomfort. Results indicated that Optimism and Innovativeness significantly influenced attitudes towards Green IS, while Insecurity had a negative impact, and Discomfort was insignificant. The findings revealed that subjective norms significantly influence Malaysian ICT employees more than perceived behavioral control. Attitude was a full mediator between TRI components and the willingness to implement Green IS. The study provides new insights into the TRI’s application in Green IS and highlights attitude's mediating role. This emphasizes how crucial attitude is in determining users’ intentions to adopt Green IS, underscoring the necessity of taking proactive measures to alter attitudes and perceptions of Green IS prior to its broader acceptance. Ultimately, the research revealed that attitude indirectly influences the genuine intention to adopt Green IS among Malaysian ICT employees. The findings contribute to formulating new policies to adopt green IS in organizations and raise awareness about environmental sustainability among employees.

The pandemic has created challenges in all sectors of the economy and education. Traditional teaching approaches seem futile in the new context, thus the need to constantly reinvent the delivery to meet the fast-paced changes in the education domain. Hence, Design Thinking (DT) is an alternative approach that might be useful in the given context. DT is known to be a human-centric approach to innovative problem-solving processes. DT could be employed in the delivery process to develop twenty-first-century skills and enhance creativity and innovation, in an attempt to identify alternative solutions. The study explores the role of design thinking (DT) in the form of empathy, thinking process, gamified lessons and curriculum enhancement, which leads to innovative delivery among teachers. It enhances and facilitates innovative content delivery by leveraging creativity. The study targeted 131 teachers, whereby 61 are primary school teachers and 70 are secondary school teachers. A questionnaire constituting of 23 close-ended questions using the 5-point Likert scale was used to collect data. Data was analyzed using SmartPLS to establish relationships between DT and Innovative Delivery in schools. The data was further analyzed to seek co-relations between the DT steps and the successful transformation of content delivery by teachers. The study established a framework for the application of design thinking for teachers as the primary support in developing activities for their students. It shows that thinking process, gamifying lessons and curriculum enhancement have positive significance in innovative delivery, whereas empathy did not show a significant positive relationship. The outcome of this study will help fill the gap towards creating an interesting method of delivery in schools and constantly innovating the method to suit the evolving generation. This insight is crucial for the Ministry of Education and policymakers to enhance teachers' ability to innovatively deliver content to students.

This paper aims to look for the role information systems quality may play in work-life balance among Malaysian ICT employees. The results of this study will be useful in the development of new tools and technologies that are focused on ISQ dimensions primarily information system quality which can be helpful to devise suggestions to the ICT sector on matters pertaining to sustainable development/policy formulation with reference to achieving a good work-life balance. A total of 79 respondents’ views were analyzed using Partial Least Square (PLS) to obtain the final results. The results showed that information quality and system quality has strong effect on work-life balance as compared to service quality which showed no relation to work-life balance.

The ability of employees to effectively recognize, practice, and apply knowledge management (KM) and learning system principles accessible to them is a vital issue in improving work-life balance and providing strategies to enhance it. This issue has become obvious in efforts to apply information technology in the development of work-life balance policies through various learning systems. The victory and letdown of KM and work-life balance initiatives certainly depend on the deliberation of how these elements can be effectively designed and deployed to the general public in various industries. Work-life balance has become an imperative area of research that analyzes how these elements can be understood and applied to improve the aspects involved in one’s work and life. Such concept has also significantly emerged in recent years. In this special issue, several papers that focus on the budding concept of KM and work-life balance are presented. These articles particularly look into the theoretical and methodological approaches for studying work-life balance. A special focus of the issue is how these notions are practiced and can be personalized to improve work-life balance through KM and learning systems.

As Malaysia’s educational landscape continues to evolve, there is a need to rethink the models and practices involved in the teaching and learning process. The coronavirus disease (COVID-19) pandemic, subsequent lockdowns, and movement control restrictions have contributed to the shift in education, especially in teaching and learning. Educational institutions were instructed to close during the lockdowns and this forced educators and students to communicate and engage using digital technologies. Students have no issues when it comes to embracing technology, but their ability to stay engaged and participate during lessons was of concern to educators. According to recent research, collaborative learning has been shown to be enjoyable and engaging for students, especially when it is conducted digitally using innovative learning technologies. When students show an increased level of engagement, it shows that they are actively participating and are more involved during lessons. This quantitative study looks into the relationship between variables pertaining to digital collaboration (personal factors, environmental factors, social media support, digital collaborative tools, interactivity, motivation) and student engagement toward enhanced student participation during COVID-19. The study utilizes Lev Vygotsky’s Collaborative Learning Theory alongside Albert Bandura’s Social Learning Theory. The data analysis revealed that there is a positive significant relationship between digital collaborative tools, interactivity, and motivation towards student engagement, which in turn proved that there is a positive significant relationship that can be drawn between student engagement and enhanced student participation during COVID-19.

Conducting business nowadays has become much more challenging, and the importance of collective behavioral capacity is paramount regarding the behavior of employees along with internal information systems that form the backbone of many organizations in terms of competitiveness and survivability. This study, therefore, examined the effect of commitment, communication, competency, community, connection, consideration, and coordination on information system artifacts and the effect of information system artifacts on organizational resilience among Malaysian SMEs. To verify these statements and positioning, a sample of employees from registered organizations of the Malaysian Digital Economic Corporation Sdn Bhd (MDEC), participated in this study to examine a number of aspects. Quantitative data were collected from a total of 252 respondents through a questionnaire survey and data were analyzed using PLS-SEM. We performed the endogeniety assessment for the all the seven input variables and confirmed lack of endogeniety issues. The findings of this study constitute essential results that the commitment, communication, competency, community, connection, consideration, and coordination positively influenced the ISA. Furthermore, the mediating effect of ISA on the relationships of organizational resilience with commitment, communication, competency, community, connection, consideration, and coordination, had been revealed. The study concluded that a positive set of behavioral capital, if it exists inside organizations, enables the organizations to prosper and survive. Similarly, policymakers need to address the issue surrounding resilience in SMEs by establishing the correct benchmarking mechanism by introducing it as a formal activity to be undertaken regularly within the SMEs. Given the vast majority of employment in Malaysia and globally is provided through SMEs, if they become more resilient to change and to unforeseen events, then the employment of the vast majority of the working class can be secured across different nations.

Mental health is a growing concern among people worldwide. Mental health issues are one of the main factors contributing to adolescent health-related burden. Malaysia, in particular, has seen an increase in the number of youths facing mental health issues. The government aims to take action by promoting mental health well-being as well as providing care and recovery to those who are affected. This study aimed to examine measures that could potentially improve and curb mental health issues among youth in Malaysia by adopting the use of behavioural intervention technologies. Three underlying models of intervention were studied, namely, the internet intervention model, Fogg behaviour model, and persuasive system design. A total of 103 respondents between the ages of 18 to 23 years participated in the research survey, and the results revealed that mood changes and thoughts, feelings, and actions were the intervention strategies that showed a positive significance in the improvement of mental health among youth in Malaysia. Social distractions, peer motivation, ease of access to help, and sense of belonging and mindfulness did not show a positive significance when it came to behavioural intervention technologies used to improve mental health.

The digitalization of Malaysia's economic industry over the past decade has compelled Small and Medium-Sized Enterprises (SMEs) to adopt technology to remain competitive amidst the industrial revolution. Digital disruptions, driven by technological evolution, impact various business operations, necessitating SMEs to undergo Digital Business Transformation (DBT). As integral contributors to Malaysia's transition to a high-income nation, SMEs must leverage emerging technologies and relevant talent to foster socio-economic development and community stability. This study examines the relationship between Digital Leadership (DL) and Digital Culture (DC) in facilitating DBT among Malaysian SMEs in the service sector. A survey conducted among these SMEs provides data to evaluate the proposed theoretical framework, which incorporates the strategic alignment theory. The findings underscore the critical role of Service Level Alignment (SLA) towards a successful DBT. Contrarily, Strategy Execution Alignment (SEA), Technology Transformation Alignment (TTA), and Competitive Potential Alignment (CPA) do not significantly impact DBT. Additionally, a significant positive correlation exists between DC and DBT, highlighting the importance of a digital-ready workforce and innovative digital strategies. These insights enhance the understanding of how DL and DC influence DBT success, offering valuable perspectives for improving the sustainability and competitiveness of Malaysian SMEs. The study underscores the necessity for SMEs to strategically align their operations with digital advancements to thrive in a rapidly evolving digital economy. The findings from this study can suggest new prospects for the growth and survival of SMEs. It can also promote DBT awareness amongst SME owners by developing new policies and governance to steer the complex DBT process.

The pandemic has created challenges in all sectors of the economy and education. Traditional teaching approaches seem futile in the new context, thus the need to constantly reinvent the delivery to meet the fast-paced changes in the education domain. Hence, Design Thinking (DT) is an alternative approach that might be useful in the given context. DT is known to be a human-centric approach to innovative problem-solving processes. DT could be employed in the delivery process to develop twenty-first-century skills and enhance creativity and innovation, in an attempt to identify alternative solutions. The study explores the role of design thinking (DT) in the form of empathy, thinking process, gamified lessons and curriculum enhancement, which leads to innovative delivery among teachers. It enhances and facilitates innovative content delivery by leveraging creativity. The study targeted 131 teachers, whereby 61 are primary school teachers and 70 are secondary school teachers. A questionnaire constituting of 23 close-ended questions using the 5-point Likert scale was used to collect data. Data was analyzed using SmartPLS to establish relationships between DT and Innovative Delivery in schools. The data was further analyzed to seek co-relations between the DT steps and the successful transformation of content delivery by teachers. The study established a framework for the application of design thinking for teachers as the primary support in developing activities for their students. The study showed that thinking process, gamifying lessons and curriculum enhancement have positive significance in innovative delivery, whereas empathy did not show a significant positive relationship. The outcome of this study will help fill the gap towards creating an interesting method of delivery in schools and constantly innovating the method to suit the evolving generation. This insight is crucial for the Ministry of Education and policymakers to enhance teachers' ability to innovatively deliver content to students.

The pandemic has created challenges in all sectors of the economy and education. Traditional teaching approaches seem futile in the new context, thus the need to constantly reinvent the delivery to meet the fast-paced changes in the education domain. Hence, Design Thinking (DT) is an alternative approach that might be useful in the given context. DT is known to be a human-centric approach to innovative problem-solving processes. DT could be employed in the delivery process to develop twenty-first-century skills and enhance creativity and innovation, in an attempt to identify alternative solutions. The study explores the role of design thinking (DT) mindset in innovative delivery among teachers. It enhances and facilitates innovative content delivery by leveraging creativity. The study targeted 131 teachers from primary and secondary schools in Malaysia. Data was collected through an online survey and was analyzed using SmartPLS to establish relationships between DT and Innovative Delivery in schools. The data was further analyzed to seek co-relations between the DT steps and the successful transformation of content delivery by teachers. The study established a framework for the application of design thinking for teachers as the primary support in developing activities for their students. The outcome of this study will help fill the gap towards creating an interesting method of delivery in schools and constantly innovating the method to suit the evolving generation. It provides an in-depth reason as to why students are not interested in the teacher's lessons which, in turn, affects their performance. This insight is crucial for the Ministry of Education and policymakers to enhance teachers' ability to innovatively deliver content to students.