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Despite the sophistication of modern off-the-shelf IT products, most organisations find they don't get the benefits they expected. This practical book presents a proven decision-making process to help IT and business managers select the off-the-shelf software product that best fits the needs of their organisation, whether in the commercial or public sector. Offering a structured approach to managing stakeholders, requirements and candidate IT vendors, this practical 'how-to' guide will help deliver a rigorous, defensible decision within an aggressive timescale. As well as illustrating the techniques, this book includes case studies from business managers who have been through the process.

Teaching design and technology to young children has set new challenges for primary school managers, teachers, pupils and parents. Through the use of frank and detailed case studies, this book reveals the teaching aims and methods adopted by teachers, the issues they face in making their work effective, and the experiences of their pupils in learning design and technology. Extensive first hand evidence of classroon experience is provided by the teachers. The collection describes how action research can be done. It then provides practical examples of teachers introducing changes in the curriculum, in their teaching and in their use of evidence in monitoring teaching, as a result of this kind of research. Student teachers, teachers, parents and curriculum managers will all benefit from the insights offered by this wealth of practical accounts.