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"Huniche, Lotte"
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Preventing burnout from moral distress among prehospital emergency personnel through action research and targeted clinical ethics support
2024
Ethical challenges are integral to health care and are associated with moral distress among health professionals. Moral distress can turn into burnout with a range of negative effects for professionals, patients, relatives, collaborators, and the organisation. Based on action research a focus group study was conducted inclucing prehospital personnel from the emergency services in the Region of Southern Denmark. Results showed that ethical challenges arise in contexts of (1) caring for patients, (2) managing organisational demands, (3) collaborating. Ethical challenges are addressed informally among personnel in emergency vehicles, at ambulance stations, outside working hours, and ocationally involve family or friends with a background in healthcare. Prehospital physicians have the added opportunity to address ethically sensitive issues during monthly meetings. Voicing ethical challenges presupposes confidence, trust, and feeling safe in relation to colleagues, management, and the organisation. Existing forms of ethics support do not lend themselves to the present organisational setup of the studied emergency services. Targeted clinical ethics support initiatives are needed to address moral distress, prevent burnout, and build a supportive working environment. Initiatives must be developed collaboratively and tested bottom-up to identify and eliminate barriers for implementation.
Journal Article
Ethical challenges experienced by prehospital emergency personnel: a practice-based model of analysis
by
Milling, Louise
,
Bruun, Henriette
,
Huniche, Lotte
in
Access to information
,
Action research
,
Bioethics
2022
Background
Ethical challenges constitute an inseparable part of daily decision-making processes in all areas of healthcare. In prehospital emergency medicine, decision-making commonly takes place in everyday life, under time pressure, with limited information about a patient and with few possibilities of consultation with colleagues. This paper explores the ethical challenges experienced by prehospital emergency personnel.
Methods
The study was grounded in the tradition of action research related to interventions in health care. Ethical challenges were explored in three focus groups, each attended by emergency medical technicians, paramedics, and prehospital anaesthesiologists. The participants, 15 in total, were recruited through an internal information network of the emergency services. Focus groups were audio-recorded and transcribed verbatim.
Results
The participants described ethical challenges arising when clinical guidelines, legal requirements, and clinicians’ professional and personal value systems conflicted and complicated decision-making processes. The challenges centred around treatment at the end of life, intoxicated and non-compliant patients, children as patients—and their guardians, and the collaboration with relatives in various capacities. Other challenges concerned guarding the safety of oneself, colleagues and bystanders, prioritising scarce resources, and staying loyal to colleagues with different value systems. Finally, challenges arose when summoned to situations where other professionals had failed to make a decision or take action when attending to patients whose legitimate needs were not met by the appropriate medical or social services, and when working alongside representatives of authorities with different roles, responsibilities and tasks.
Conclusion
From the perspective of the prehospital emergency personnel, ethical challenges arise in three interrelated contexts: when caring for patients, in the prehospital emergency unit, and during external collaboration. Value conflicts may be identified within these contexts as well as across them. A proposed model of analysis integrating the above contexts can assist in shedding light on ethical challenges and value conflicts in other health care settings. The model emphasises that ethical challenges are experienced from a particular professional perspective, in the context of the task at hand, and in a particular, the organisational setting that includes work schedules, medical guidelines, legal requirements, as well as professional and personal value systems.
Journal Article
Patient perspectives and experience on the diagnostic pathway of lung cancer: A qualitative study
2020
Objectives:
Lung cancer is one of the most common types of cancer, with high mortality rate and a significant burden of symptoms. It is therefore important to assess patients’ perceived quality of life during the diagnostic process and treatment. Knowledge of and attention to patients’ perspectives, experiences, and expectations in relation to lung cancer diagnostic pathways is limited. The aim of the study is to contribute with patients’ and relatives’ experiences with and their assessment of the quality of a hospital-based lung cancer diagnostic pathway.
Methods:
A qualitative study was conducted, comprising participant observation with 20 patients and semi-structured interviews with further 19 patients referred to the Lung Cancer Package, which initiates a fast track diagnostic pathway in a hospital setting. Data were obtained over a period of 9 months and analysed in collaboration with an interdisciplinary team of health professionals. The purpose was to further develop existing management strategies of the fast track diagnostic pathway based on patient’s perspectives.
Results:
Patients associated the fast track diagnostic pathway with high levels of anxiety due to the immediate risk of a lung cancer diagnosis. Although patients experienced the fast track programme as very challenging, they still wanted to move through the diagnostic pathway as quickly as possible. The patients expressed a need for support from relatives and repeatedly required information in multiple formats from health professionals throughout the diagnostic pathway.
Conclusions:
The study provided insight into the need for developing the fast track diagnostic pathway with a focus on patient anxiety, network involvement, and information strategies. The results qualified clinical practice with an increased focus on managing patients’ anxiety, raised awareness to involve relatives in the diagnostic process, and relaying information in dialogue with patients and their relatives, including management strategies to support patients through diagnostic investigations in the fast track programme.
Journal Article
How prehospital emergency personnel manage ethical challenges: the importance of confidence, trust, and safety
by
Milling, Louise
,
Bruun, Henriette
,
Huniche, Lotte
in
Action research
,
Adult
,
Allied Health Personnel - ethics
2024
Background
Ethical challenges constitute an inseparable part of daily decision-making processes in all areas of healthcare. Ethical challenges are associated with moral distress that can lead to burnout. Clinical ethics support has proven useful to address and manage such challenges. This paper explores how prehospital emergency personnel manage ethical challenges. The study is part of a larger action research project to develop and test an approach to clinical ethics support that is sensitive to the context of emergency medicine.
Methods
We explored ethical challenges and management strategies in three focus groups, with 15 participants in total, each attended by emergency medical technicians, paramedics, and prehospital anaesthesiologists. Focus groups were audio-recorded and transcribed verbatim. The approach to data analysis was systematic text condensation approach.
Results
We stratified the management of ethical challenges into actions before, during, and after incidents. Before incidents, participants stressed the importance of mutual understandings, shared worldviews, and a supportive approach to managing emotions. During an incident, the participants employed moral perception, moral judgments, and moral actions. After an incident, the participants described sharing ethical challenges only to a limited extent as sharing was emotionally challenging, and not actively supported by workplace culture, or organisational procedures. The participants primarily managed ethical challenges informally, often using humour to cope.
Conclusion
Our analysis supports and clarifies that confidence, trust, and safety in relation to colleagues, management, and the wider organisation are essential for prehospital emergency personnel to share ethical challenges and preventing moral distress turning into burnout.
Journal Article
Initial symptoms and late complication in Lyme neuroborreliosis from the perspective of patients and relatives: a qualitative study
by
Skarphedinsson, Sigurdur
,
Huniche, Lotte
,
Christensen, Helle Marie
in
Adult
,
Aged
,
Beliefs, opinions and attitudes
2024
Background
Lyme borreliosis is by far the most common vector-borne infection in Western Europe. The most severe manifestation of Lyme borreliosis is Lyme neuroborreliosis (LNB). In LNB symptoms vary from mild to severe and may include late complications that involve both physical and/or neurocognitive constraints. An estimated 25–28% of the LNB population suffers from late complications. This study investigates patient and relative perspectives on everyday life with LNB symptoms, diagnosis, and treatment to identify areas for improvement of healthcare.
Methods
A focus group was conducted at Odense University Hospital, Denmark. The focus group comprised 16 participants, nine patients diagnosed with LNB who had been treated at the Clinical Center for Emerging and Vector-borne Infections, and seven relatives of the patients’ choice. The focus group lasted 2 ½ hours and was audio recorded as well as documented in field notes.
Results
Data analysis was grounded in the conceptual framework of critical psychology and resulted in three main themes: (1) Burden of LNB symptoms in everyday life, (2) A break in the conduct of everyday life caused by LNB and (3) Need for transparent pathways to specialist knowledge.
Conclusions
Before diagnosis and treatment, each patient reported varying degrees of non-treatable pain, and cognitive and/or musculoskeletal symptoms. Visible physical symptoms were rare. All patients had experienced that their bodily symptoms remained unaddressed throughout numerous encounters with the healthcare system. The course of LNB comes with a break in patients’ everyday lives and self-understandings affecting their ability to work and manage everyday activities. Patients and relatives strongly recommend a specialised LNB clinic.
Journal Article
Implementing ethics reflection groups in hospitals: an action research study evaluating barriers and promotors
by
Bruun, Henriette
,
Mogensen, Christian Backer
,
Stenager, Elsebeth
in
Action research
,
Education
,
Emergency hospital
2019
Background
An ethics reflection group (ERG) is one of a range of ethics support services developed to better handle ethical challenges in healthcare. The aim of this article is to evaluate the implementation process of interdisciplinary ERGs in psychiatric and general hospital departments in Denmark. To our knowledge, this is the first study of ERG implementation to include both psychiatric and general hospital departments.
Methods
The implementation and evaluation strategies are inspired by action research, using a qualitative approach and systematic text condensation of 28 individual interviews and 4 focus groups with clinicians, ethics facilitators and ward managers.
Results
The implementation process was influenced by both structural factors and factors related to clinicians having different values, interests and experiences. Structural barriers and promotors in the process to implement ERG included the following sub-categories: Organizational factors, recruitment and training of ethics facilitators, the deliberation model, planning and recruitment of participants to the ERGs, the support of the ward managers and the project group. Barriers and promotors found among clinicians included the following sub-categories: Expectations and pre-understandings of ERGs, understandings of a physician’s job, challenges experienced by ethics facilitators. At the end of the study, when it was decided that the ERGs should be continued, the implementation strategies were remodeled by the participants to meet new challenges.
Conclusion
The study of ERG implementation identified important structural and professional barriers and promotors that are likely to be relevant to anyone wanting to implement ethics support services across various types of healthcare services.
Journal Article
Attitudes of COPD Patients towards Tele-Rehabilitation: A Cross-Sector Case Study
by
Dinesen, Birthe
,
Huniche, Lotte
,
Toft, Egon
in
Attitude
,
Case-Control Studies
,
Chronic obstructive pulmonary disease
2013
The aim of this paper is to describe patients’ attitudes towards tele-rehabilitation in the Danish TELEKAT (for Telehomecare, Chronic Patients and the Integrated Healthcare System) project, in order to better understand patients’ behavior when performing tele-rehabilitation activities in home surroundings. A total of 111 COPD patients were included in the study, and they were randomized into an intervention group (n = 60) and a control group (n = 51). However, a non-randomized design was used to analyze the qualitative perspectives of the patients’ attitudes towards tele-rehabilitation. From the intervention group, 22 COPD patients were selected for qualitative interviews and participant observation in their homes. The theoretical framework for this study is based on learning theory and the “communities of practice” approach inspired by Etienne Wenger. COPD patients exhibit four types of attitudes about their tele-rehabilitation: indifference, learning as part of situations in everyday life, feeling of security and motivation for performing physical training. The patients express the view that they circulate between these attitudes depending on their physical and emotional state as they perform their training. The COPD patients and healthcare professionals have created a community of tele-rehabilitation across sectors, exchanging experiences, stories and strategies for how to manage rehabilitation in home surroundings.
Journal Article
Ambulance traffic accidents and their impact on prehospital personnel: a mixed-methods study
by
Winther, Marianne
,
Hansen, Peter Martin
,
Wolthers, Signe Amalie
in
Accidents
,
Accidents, Traffic - statistics & numerical data
,
Adult
2025
Objective
Prehospital personnel operate in environments with a significant risk of on-duty traffic accidents. We investigated the prevalence and characteristics of on-duty ambulance traffic accidents and explored how prehospital personnel perceive and experience accidents involving occupational injury.
Methods
This mixed-methods study combined a quantitative analysis of accidents including prehospital vehicles in the Region of Southern Denmark from 2017 through 2022 with qualitative interviews and a focus group.
All vehicles damaged in accidents were identified. Through occupational injury reports, we identified personnel reporting injuries following an on-duty traffic accident. To capture the experiences of prehospital personnel, we conducted two individual interviews and a focus group. Accident data were analysed by type and location. Qualitative data were analysed using Malterud’s Systematic Text Condensation.
Results
Within the study period, 562,612 emergency missions were carried out in the Region of Southern Denmark. We identified 120 moderate or severe on-duty accidents (0.02%). Most accidents occurred at intersections, on highways, or involved animals. The qualitative analysis resulted in three categories: 1. Recognising the risk while fearing consequences during emergency driving, 2. Acting within a masculinised work culture, 3. Struggling to recognise the need for personal support.
Conclusion
Although the risk of on-duty ambulance accidents is low, their psychological consequences are notable. Prehospital personnel request structured post-incident protocols and organisational support to change work culture and enhance safety and well-being. Organisational interventions that address both the operational and emotional dimensions of ambulance accidents are required.
Journal Article
A Nurse‐Led Cross‐Sectoral Home‐Based Follow‐Up Visit for Older Patients Discharged From the Hospital: A Practice Research Project
by
Janssens, Astrid
,
Andersen‐Ranberg, Karen
,
Eilertsen, Grethe
in
Adult
,
Aftercare - methods
,
Aged
2025
Aim We aimed to explore hospital‐based nurses' experiences and perspectives on their conduct of clinical nursing practice through 12 months of ‘cross‐sectoral home‐based follow‐up visits’ for older patients discharged from hospital to home care. Design This study is theoretically and methodologically grounded in critical psychological practice research. Methods We conducted 11 co‐researcher meetings with 5 hospital‐based nurses over 12 months, exploring changes and dynamics over time. Data were analysed with the condition, meaning and reasoning analysis. Results We identified four themes: (1) Evolving nursing practice and care, (2) Instrumental nursing influenced care over time, (3) Development of caring communities as a bridge between healthcare sectors and (4) Being in the patient's home transforms nursing and care. Conclusion The hospital‐based nurses significantly enhanced their competencies over the 12 months of conducting cross‐sectoral home‐based follow‐up visits. Engaging with the patients in their homes allowed the hospital‐based nurses to develop their sensitive and sensory awareness. The embodied knowledge gained through these experiences improved their approach to transitional care and influenced and evolved their nursing practice within the hospital setting and care provided to older patients. Patient or Public Contributions Hospital‐based nurses were enrolled in data collection and data analysis.
Journal Article