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This accessible and compelling Special Report introduces cultural humility, a lifelong practice that can guide library workers in their day-to-day interactions by helping them recognize and address structural inequities in library services.

INTRODUCTION Using a known platform to share content which is often overlooked by scholarly communication networks, The Dakota Access Pipeline (DAPL) LibGuide from the University of New Mexico Libraries facilitates access to Native American perspectives on the #NODAPL movement through inclusion of social media content and primary source materials. This LibGuide highlights Native American voices and stories, content that is difficult for people outside Native American communities to find and shares a different view of the protest movement absent from most mainstream media coverage. DESCRIPTION OF PROJECT Rather than a comprehensive listing, a majority of the guide content comes from Native American media outlets and Native American social media accounts by individuals and groups instead of library resources behind paywalls. Non-Native mainstream and alternative media sources are listed if authored by a Native American or if much of the source features a named individual using first-hand accounts. The DAPL LibGuide is the most viewed guide at UNM and was replicated at a small number of other academic libraries. NEXT STEPS Libraries can support the democratic process by highlighting similar types of community created content shared outside of scholarly communication networks, giving space to voices regularly unheard. The DAPL guide may be considered, along with similar social justice and topical guides as the beginnings of a new model which reimagines the possibilities of the LibGuide resource.

Purpose The purpose of this paper is to introduce the idea of cultural humility, distinguish it from cultural competence and explore how it fits within librarianship. Design/methodology/approach The authors use an interdisciplinary exploration of the concept of humility to understand what cultural humility means and how it differs from cultural competence and other approaches to intercultural communication in libraries. Findings Despite some reservations with the term itself, the authors find that a practice of cultural humility is more appropriate to front-line interactions in library contexts than cultural competence models. Practical implications Libraries looking to address issues in intercultural communication and services to multicultural populations will find an approach that may be better suited to their contexts than prevailing models of cultural competency. Social implications Librarians need to commit to redressing the power imbalances and other structural issues that interfere with library service, for the benefit of the patrons, the library and librarians themselves. Originality/value While cultural humility is increasingly being used in librarianship, there has not been a systematic exploration of the concept and how it applies to library contexts.

Twenty years ago, David (one of the authors of this article) was the director of a community college library in a town with no public library. The college’s teacher education program was excuse enough to maintain a strong children’s collection, and kids from the nearby elementary school would often spend the afternoon in the library. Two in particular stand out: a sister and brother who were in the library nearly every day. They were shy with the library staff, but their enthusiasm was palpable as they excitedly showed books to each other and sat reading together for hours at a time, from when school got out to when their parents got off work. Their love for the library made the work seem worth it.And then, suddenly, they stopped coming.

Purpose Many academic libraries use digital humanities projects to disseminate unique materials in their collections; during project planning, librarians will consider platforms, scanning rates and project sustainability. Rarely, though, will academic librarians consider how members from the communities that created the materials can contribute to digitization projects. The purpose of this study is to explain how collaboration with Zuni Pueblo (a Native American tribe in the southwest) community members improved a digital humanities project to disseminate Zuni language learning materials. Design/methodology/approach Methodologically relying on critical making, which involved community member feedback throughout the process, the Zuni Language Materials Collection will provide digital access to 35 language learning items. Findings The authors argue that collaboration with members of the community of creation dramatically improved item description, collection discoverability and collection interactivity. This study historicizes CONTENTdm and describes how the team modified this content management system to meet user needs. This project produced a prototype digital collection, collaboratively authored metadata and an interactive portal that invites users to engage with the collection. Practical implications Libraries continue to struggle to reach and reflect their diverse users. This study describes a process that others may use and modify to engage nearby Native American communities. Originality/value This piece shares a unique strategy of partnering with Native American community members on all aspects of digital humanities project development and design. This case study attempts to fill a gap in the literature as the first study to describe a digitization process using CONTENTdm with a Native American community.