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"Liff, Stewart"
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Improving the performance of government employees : a manager's guide
With public scrutiny intensifying every day, optimizing the performance of government employees and departments is more critical than ever before. And just as in the private sector, the key for managers is to understand how different management systems perform individually and interact with one another. This book examines the roles and challenges of structural and technical systems, information and decision-making processes, rewards systems, and human capital management, and shows managers how to: deliver clear and consistent messages to all employees; position employees and units to provide the best possible service to the public; hold them accountable through clear expectations and measurable goals; and work with a strong leadership team to maintain, adjust, and improve all procedures. Liff devotes a chapter to each system and discusses its impact on overall performance as well as how to work proactively and innovatively to implement changes that will make a big difference. Including real-world government case studies demonstrating dramatic change, the book is both an inspiration and a blueprint for substantial improvement within every facet of government work.
eBook
The Complete Guide to Hiring and Firing Government Employees
Bringing the best new people on board and weeding out the worst are both the most important and the most difficult tasks faced by any employer. For federal managers, the challenge is even greater. Not only does government bureaucracy often make hiring a cumbersome, slow-moving process, but poor performers enjoy more protection from losing their jobs than their counterparts outside of government. \"The Complete Guide to Hiring and Firing Government Employees\" is filled with tried-and-true strategies that will enable government managers to cut through the red tape and take advantage of the best talent available, as well as efficiently document and deal with those who don't make the cut.
eBook
A team of leaders : empowering every member to take ownership, demonstrate initiative, and deliver results
Workplace teams are supposed to harness employees' talents to tackle challenges. But the reality often falls short... Now imagine having a team where everyone steps up and performs all of the leadership tasks. Imagine a team that is constantly sharing knowledge and pushing the envelope--one that does long term planning and produces outstanding performance. A Team of Leaders shows readers how to design systems that nurture the leadership potential of every employee--the key to creating high-performance teams. The book's proven principles and techniques include: ? The Five-Stage Team Development
eBook
Managing government employees
Managing government employees presents unique challenges. Government managers may feel that stringent and convoluted regulations mean they \"can’t do that.\" Some others may use that perception as a crutch. But the truth for all of them is, yes, they can \"do that\" -- and they’d better.
eBook
Improving the Performance of Government Employees
With public scrutiny intensifying every day, optimizing the performance of government employees and departments is more critical than ever before. And just as in the private sector, the key for managers is to understand how different management systems perform individually and interact with one another. This book examines the roles and challenges of structural and technical systems, information and decision-making processes, rewards systems, and human capital management, and shows managers how to: • Deliver clear and consistent messages to all employees • Position employees and units to provide the best possible service to the public • Hold them accountable through clear expectations and measurable goals • Work with a strong leadership team to maintain, adjust, and improve all procedures Liff devotes a chapter to each system and discusses its impact on overall performance as well as how to work proactively and innovatively to implement changes that will make a big difference. Including real-world government case studies demonstrating dramatic change, the book is both an inspiration and a blueprint for substantial improvement within every facet of government work.
eBook
Managing Government Employees
Managing government employees presents unique challenges. Government managers may feel that stringent and convoluted regulations mean they \"can’t do that\". Some others may use that perception as a crutch. But the truth for all of them is, yes, they can \"do that\" -- and they’d better. \"That\" means managing employees as proactively and decisively as their corporate counterparts, and holding their staffs, teams, and departments accountable for productivity and results. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisers face on a daily basis. Major topics include how to:
* get maximum dedication and productivity from employees
* improve results of poor performers and discipline or fire them when necessary
* deal with union and EEO issues
* cut through the red tape of government employment systems
For managers frustrated by government bureaucracy, this book lets them know they have more power than they may think.
eBook
Seeing is believing
The visual elements in a workplace have a profound effect on its employees. Most organizations, however, do not recognize the power of design, art, sculpture, and graphics to create the vibrancy and energy that can drive productivity and innovation. \"Seeing Is Believing\" explains how to use these elements to improve communications, connect individual tasks to organizational goals, and greatly enhance employee commitment and job satisfaction.
eBook
A Team of Leaders
Workplace teams are supposed to harness employees' talents to tackle challenges. But the reality often falls short... Now imagine having a team where everyone steps up and performs all of the leadership tasks. Imagine a team that is constantly sharing knowledge and pushing the envelope--one that does long term planning and produces outstanding performance. A Team of Leaders shows readers how to design systems that nurture the leadership potential of every employee--the key to creating high-performance teams. The book's proven principles and techniques include: ● The Five-Stage Team Development Model that maps the transition from traditional to self-directed teams ● Best practices in team process design ● A Team Value Creation Tool that allows members to appreciate the significance of what they contribute each day ● Visual Management ● And more Filled with real-world examples, this fresh approach transforms passive groups of disparate people into effective teams of leaders--workplace teams that work!
eBook
