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1 result(s) for "Mann, Justin, author"
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The IT as a service (ITaaS) framework : transform to an end-to-end services organization and operate IT like a competitive business
by Mann, Justin, author in Business enterprises Computer networks.
2018
Today, enterprise IT organizations must operate as relevant, transparent, and competitive 'businesses within a business' to build trusted partnerships with their enterprise customers. Cisco's IT as a Service (ITaaS) solution offers a proven service delivery model for addressing this challenge, responding rapidly to change, and managing all suppliers, including public cloud providers. This book provides an in-depth understanding of every component of today's ITaaS service delivery model, and helps you transform theory into practice to start driving value from ITaaS.
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