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"Mitroff, Ian I"
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Fables and the art of leadership : applying the wisdom of Mister Rogers to the workplace
\"Fred Rogers is one of the great icons of American culture. The values and philosophy for which he is famous have stood the test of time. They continue to provide hope, wisdom, and inspiration for millions from childhood through adulthood. With this book the authors aspire to help today's leaders and prepare tomorrow's leaders in the creation of healthier workplaces. Fables and the Art of Leadership: Bringing the Wisdom of Mister Rogers to the Workplace brings those same values and philosophy of Fred Rogers to the exact setting where it is needed most of all--to you in your workplace. This book is for today's managers and executives as well as people from all walks of life, who aspire to become and be better leaders\"-- Provided by publisher.
Book
Swans, Swine, and Swindlers
Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11?
This book explores the concept of \"messes.\" A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such.
They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.
eBook
Why Tech Companies Don't See Their Biggest Problems Coming
Since Mark Zuckerberg's recent congressional testimony about Facebook's unauthorized release of the private data of millions of users, many flaws in the company's business model have come to light. Crises related to member privacy, misuse of data, and loss of public trust in the company have been emerging in an almost uninterrupted stream. That's what can happen when organizations do not make crisis management a central feature of their everyday operations. Tech companies are especially prone to this shortcoming. Five blind spots, in particular, make tech companies likely to face crises they never even remotely anticipated are presented. These are: 1. Too much early success. 2. Overconfidence after weathering small crises. 3. The assumption that management is easier than technical work. 4. Inadequate responses to major crises. 5. Obliviousness to potential abuse. By embedding crisis management into their ongoing development of products and services -- and their organizational processes and systems -- tech companies can anticipate problems more easily.
Journal Article
Do Not Promote Religion Under the Guise of Spirituality
It is argued that spirituality, and not religion, will work in most workplaces. Religion is seen as dividing people through dogma and its emphasis on formal structure. It is viewed as intolerant, closed-minded, and excluding all those who do not believe in a particular point of view. Spirituality, on the other hand, is viewed as both personal and universal. It is perceived as tolerant, open-minded, and potentially including everyone.
Journal Article
Managing crisis before they happen
Egypt Air. Nike. The Intel Chip. Could these crises have been prevented? Maybe. Could they have been handled better? Definitely
Book
Managing crises before they happen : what every executive and manager needs to know about crisis management
Egypt Air. Nike. The Intel Chip. Could these crises have been prevented? Maybe. Could they have been handled better? Definitely.
eBook