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Buch bietet einen leicht verständlichen Einstieg in die Modellierung und Analyse von Geschäftsprozessen. Aufbauend auf Grundlagen zur Modellbildung und Modellerstellung werden gängige Modellierungssprachen wie Ereignisgesteuerte Prozesskette, Business Process Model and Notation, Unified Modeling Language-Aktivitätsdiagramm und Petri-Netze erklärt. Die Anwendung dieser Sprachen wird anhand einer umfangreichen Sammlung von Aufgaben und Lösungen vertieft. Insbesondere unterstützen verschiedene Aufgabentypen (z. B. Modellierung, textuelle Beschreibungen, Multiple Choice Aufgaben und Fehlerfindung) die Intensivierung des Lernprozesses zu Modellierungssprachen. Neben der Modellierung von Geschäftsprozessen bietet das Buch ebenfalls sehr viele Aufgaben zur Analyse von Geschäftsprozessen, die sich thematisch mit Netztransformationen, strukturellen und dynamischen Eigenschaften, Erreichbarkeitsanalysen und Analysen basierend auf linearer Algebra beschäftigen. Schlagworte: Geschäftsprozesse; Modellierungssprachen; BPMN; EPK; Petri-Netz; Process Mining; Übungsaufgaben; Klausuraufgaben Andreas Drescher studierte Wirtschaftsingenieurwesen am Karlsruher Institut für Technologie (KIT). Die von ihm betreuten Übungen zu den Vorlesungen »Modellierung von Geschäftsprozessen« und »Workflow-Management« wurden mehrfach für gute Lehre ausgezeichnet. Agnes Koschmider vertritt eine Professur für Angewandte Informatik am Karlsruher Institut für Technologie (KIT). Zwischen den Jahren 2005 und 2015 war sie Dozentin und Übungsleiterin der Vorlesung »Workflow-Management« am KIT. Andreas Oberweis ist Professor für Betriebliche Informationssysteme am Karlsruher Institut für Technologie (KIT). Er ist Dozent für die beiden Vorlesungen »Modellierung von Geschäftsprozessen« und »Workflow-Management«.

Sustainable Business Process Management (BPM) is a research field that aims to improve the sustainability performance of organizations’ operations. With its focus on business processes, it has the potential to bring sustainability considerations from external reporting to the core of organizations. We present a systematic tertiary literature study to provide a catalog of existing literature reviews and primary work and to give a consolidated overview of the state and research needs of the field. We find that Sustainable BPM research has focused on modeling approaches and most of the work so far is largely conceptual, with a limited sustainability perspective. Based on these findings, we propose an integration of BPM and Life Cycle Assessment (LCA), an established and rigorous method for sustainability analysis. We present research opportunities to show how both disciplines can synergize and leverage methods and techniques for business process automation and innovation to effectively improve the sustainability performance of organizations.

Information Systems Research ( “Wirtschaftsinformatik” ) basically follows two research approaches: the behavioristic approach and the design-oriented approach. In this memorandum, 10 authors propose principles of design-oriented information systems research. Moreover, the memorandum is supported by 111 full professors from the German-speaking scientific community, who with their signature advocate the principles specified therein.

This position paper acknowledges that customer orientation is a key requirement for companies to be competitive in the marketplace. Customer orientation has led to concepts, such as personalization, one-to-one-marketing, mass customization and co-creation, which all strive for a strong alignment of individual customer demands and encounters with a company’s offerings. Despite the customer is increasingly regarded as an active partner, the overall perspective of customer orientation is still mainly provider-oriented. Adopting the perspective of customers, as argued in this position paper, would help recognizing that customer problems are often broader and more complex than the solutions of single providers. While intermediaries and, more recently, assistants based on artificial intelligence, have emerged to address this demand, their approaches are typically little transparent and follow a black-box paradigm. Using examples from multiple application domains, this position paper proposes elements that need to be addressed to overcome these shortcomings. The concept of customer-induced service orchestration and management shall empower customers to combine services from multiple service providers in order to address their problems in a transparent and white-box way. This approach could represent an important next step in customer orientation.

Buch bietet einen leicht verständlichen Einstieg in die Modellierung und Analyse von Geschäftsprozessen.Aufbauend auf Grundlagen zur Modellbildung und Modellerstellung werden gängige Modellierungssprachen wie Ereignisgesteuerte Prozesskette, Business Process Model and Notation, Unified Modeling Language-Aktivitätsdiagramm und Petri-Netze erklärt.

In today's world, where societal challenges in the areas of digitalization, demographic change and sustainability are becoming increasingly complex, new innovation structures are needed to meet these challenges. Living Labs or also Real World Laboratories prove to be such. Through their applied methods such as co-creation, they integrate users into research, making it more user-centric. Which other research infrastructures exist and how they can be differentiated is presented in this paper on the basis of a systematic literature research. Furthermore, methods for user integration are examined and provided in the form of an overview.

The Internet of Things (IoT) refers to a network of connected devices collecting and exchanging data over the Internet. These things can be artificial or natural, and interact as autonomous agents forming a complex system. In turn, Business Process Management (BPM) was established to analyze, discover, design, implement, execute, monitor and evolve collaborative business processes within and across organizations. While the IoT and BPM have been regarded as separate topics in research and practice, we strongly believe that the management of IoT applications will strongly benefit from BPM concepts, methods and technologies on the one hand; on the other one, the IoT poses challenges that will require enhancements and extensions of the current state-of-the-art in the BPM field. In this paper, we question to what extent these two paradigms can be combined and we discuss the emerging challenges.