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PurposeArtificial intelligence (AI) is one of the latest digital transformation (DT) technological trends the university library can use to provide library users with alternative educational services. AI can foster intelligent decisions for retrieving and sharing information for learning and research. However, extant literature confirms a low adoption rate by the university libraries in using AI to provide innovative alternative services, as this is missing in their strategic plan. The research develops (AI-LSICF) an artificial intelligence library services innovative conceptual framework to provide new insight into how AI technology can be used to deliver value-added innovative library services to achieve digital transformation. It will also encourage library and information professionals to adopt AI to complement effective service delivery.Design/methodology/approachThis study adopts a qualitative content analysis to investigate extant literature on how AI adoption fosters innovative services in various organisations. The study also used content analysis to generate possible solutions to aid AI service innovation and delivery in university libraries.FindingsThis study uses its findings to develop an Artificial Intelligence Library Services Innovative Conceptual Framework (AI-LSICF) by integrating AI applications and functions into the digital transformation framework elements and discussed using a service innovation framework.Research limitations/implicationsIn research, AI-LSICF helps increase an understanding of AI by presenting new insights into how the university library can leverage technology to actualise innovation in service provision to foster DT. This trail will be valuable to scholars and academics interested in addressing the application pathways of AI library service innovation, which is still under-explored in digital transformation.Practical implicationsIn practice, AI-LSICF could reform the information industry from its traditional brands into a more applied and resolutely customer-driven organisation. This reformation will awaken awareness of how librarians and information professionals can leverage technology to catch up with digital transformation in this age of the fourth industrial revolution.Social implicationsThe enlightenment of AI-LSICF will motivate library professionals to take advantage of AI's potential to enhance their current business model and achieve a unique competitive advantage within their community.Originality/valueAI-LSICF development serves as a revelation, motivating university libraries and information professionals to consider AI in their strategic plan to enable technology to support university education. This act will enable alternative service delivery in the face of unforeseen circumstances like technological disruption and the present global COVID-19 pandemic that requires non-physical interaction.

This paper analyses e-learning resources in the National Open University of Nigeria (NOUN) using Abeokuta study center . Survey research method was adopted for this study. A questionnaire was designed and used to collect data for this study. A sample of 150 respondents was randomly selected from the final year students in the six schools of the University. It was limited to 500 level students who had used the electronic connectivity for e-learning and could attest to the functionality of the facilities. The finding indicates that the majority of the respondents affirmed that e-learning resources were available for use, accessible, used for their class assignments and to search for information that are germane to their academic work. The study reported irregularity in power supply and constant breaking down of the server. Recommendation was made that competent computer operator’s engineers and analyst should be employed for proper maintenance of equipment for efficient service delivery. The paper was analyzed using means, standard deviation and descriptive percentages.

Questo studio riporta i risultati di un sondaggio sull'uso di web2.0 tra gli studenti di due università private della Nigeria : la Crescent University di Abeokuta e la Caleb Unviersity di Lagos . La ricerca è finalizzata a trovare l' attuale consapevolezza degli studenti nell'uso del web2.0 , catturare il loro modello nell'utilizzo di web2.0 e determinare la sua rilevanza in ricerche accademiche . A tal fine, circa 161 studenti che rappresentano il 67,1 % dell'intero campione di studio hanno preso parte al sondaggio compilando un questionario. Il saggio fornisce un quadro dettagliato dei risultati con relative discussioni e raccomandazioni. [Testo dell'editore].The focus of this research is the feasibility of websites cataloging with the use of the NLAI standard rules. For this purpose 50 websites in 20 subjects were selected at random from Parsindex Websites. The study was carried out following two different methodologies: a preliminary checklist was compiled in order to gather the necessary data and information and then descriptive statistics were used for data analysis. The findings show that the use of NLAI standards to organize and to catalog websites is both practicable and convenient. [Publisher's Text].

This study reports findings from a survey on the use of web 2.0 among the undergraduate students of two private universities in Nigeria namely: Crescent university Abeokuta and Caleb university, Lagos. The research was aimed to find the students current awareness about the use of web 2.0, capture their pattern of usage, and also determine its relevance to academic pursuits. To this end, about one hundred and sixty one (161) students representing 67.1% of the whole sample study took part in the survey by filling the opinion questionnaire. The paper provides detailed reports of the results together with the discussion of findings as well as recommendations.

Questo studio riporta i risultati di un sondaggio sull'uso di web2.0 tra gli studenti di due università private della Nigeria : la Crescent University di Abeokuta e la Caleb Unviersity di Lagos . La ricerca è finalizzata a trovare l' attuale consapevolezza degli studenti nell'uso del web2.0 , catturare il loro modello nell'utilizzo di web2.0 e determinare la sua rilevanza in ricerche accademiche . A tal fine, circa 161 studenti che rappresentano il 67,1 % dell'intero campione di studio hanno preso parte al sondaggio compilando un questionario. Il saggio fornisce un quadro dettagliato dei risultati con relative discussioni e raccomandazioni. This study reports findings from a survey on the use of web2.0 among the undergraduate students of two (2) private universities in Nigeria namely; Crescent university Abeokuta and Caleb university, Lagos. The research was aimed at finding the students current awareness about the use of web2.0, captures their pattern of usage, and also determines its relevance to the academic pursuits. To this end, about one hundred and sixty one (161) students representing 67.1% of the whole sample study took part in the survey by filling the opinion questionnaire. The paper provides detailed reports of the results together with the discussion of findings as well as recommendations.