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"Sherwin, David"
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Success by design : the essential business reference for designers
This book is an introduction to the essential tools and attitudes designers need to work at a design business or own one.
Book
A review of overall models for maintenance management
Overall models for maintenance management are reviewed from the viewpoint of one who believes that improvements can be made by regarding maintenance as a contributor to profits rather than a necessary evil.
Journal Article
Turning people into teams : rituals and routines that redesign how we work
\"Collaborative strategies work for teams when they're designed by teams where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules. Where do teams go wrong? Having the right people with the right skills doesn't mean they'll know how to work together as a team. David and Mary Sherwin maintain it's all in the design. Through a blend of straightforward activities, conversational stories, and dialogues that help model different forms of team interaction, this book will help teams: *Create workday rituals that aid them in making better decisions and following through on their work responsibilities *Identify patterns of behavior that are getting in the way of team performance, and design and test potential ways to them *Reinforce habits that help team members bring the human element into their interactions and foster open communication Readers of this book will be more prepared to set up and survive challenging projects alongside their coworkers with a shared sense of ownership, and an eye towards retaining the integrity of their teams in the long term. Using a process that has worked at some of the world's cutting edge companies, the authors detail the steps to take control of team design and plan for success. The key is to give every team member a voice in designing the team's rules, and in keeping it aligned with the design over the life of the team\"-- Provided by publisher.
Book
Practical models for condition monitoring inspection intervals
Markov models find optimum inspection intervals for phased deterioration of monitored complex components in a system with severe down time costs. The number of (pseudo)-phases can be increased, but in most cases, simple models tracking actual states and their perception by the user will suffice, because of paucity of data and near-constant rates. The matrix is cyclic; it includes renewal and regression to earlier states, simplifying solution and matching observation. An example involves roller bearings in paper mills with three phases, no defect, possible defect, and final deterioration towards failure. In the last phase, continuous monitoring is used.
Journal Article
Age-based opportunity maintenance
Suggests new ways to construct and update preventive schedules for a complex system by making better use of system failure down time to do preventive work without further productive loss. The methodology is based on age renewal but necessarily approximate. However, it includes the recursive effects of maintenance on system MTBF, and of opportunities insufficient to prevent system deterioration. Opportunity maintenance theoretically self-adjusts; if insufficient opportunities arise, average lateness increases, and failures increase until a balance is achieved, but minimum conditions exist for a given age renewal schedule, and the natural balance may not be economically optimal.
Journal Article
The Political Development of the Treaty System in Canada
Are Crown-Indigenous treaties instruments of dispossession? Or are they best hope for a just political order in Canada?This question has divided Indigenous and anticolonial advocates and scholars. To adequately respond to it, we need a clearer account of what treaties are. Rather than seeing treaties as Indigenous practices of kin-making, nation-to-nation agreements, or real estate contracts, we need to recognize that the treaty system is a complex, multilayered institution that includes each of these elements. The treaty system combines Indigenous, Imperial, and Settler governance traditions.So understood, the treaty system is a fundamental, intersocietal institution of governance in Canada. It provides the overarching framework through which Indigenous and non-Indigenous peoples contest the terms of their territorial co-existence. It follows that treaties are neither instruments of consent nor dispossession; instead, they are sites of contestation and struggle. This dissertation traces the emergence, consolidation, and development of the treaty system from the early modern period to the present. It focuses on the emergence of the treaty system in the mid-eighteenth century, and its transformation into a system of treaty colonialism in nineteenth century Upper Canada. Throughout, I emphasize the simultaneous operation of three treaty traditions: Indigenous relational, Imperial diplomatic, and Settler contractual. These traditions constrained political agents, but they also provided resources that could be mobilized by diversely situated Indigenous and colonial actors, often in surprising ways. The dissertation concludes by endorsing a multi-pronged strategy of treaty renewal, one that simultaneously emphasizes Indigenous relational visions of treaty while strategically deploying the contractual and diplomatic traditions to combat dispossession. In this way, it contributes to debates about the role of treaties in reconciliation and decolonization. It also intervenes in disciplinary debates by insisting that Indigenous institutions, such as treaties, belong at the center of the emerging field of Canadian Political Development.
Dissertation
TQM, maintenance and plant availability
Modern production management systems are being increasingly
computerized in the pursuit of higher quality, the faster development of
new products and lower unit costs. But the present generation of methods
and software, e.g. JIT, MRP II, CIM, omit to integrate the maintenance
function and do not properly consider plant availability and renewal.
Considers how these can be included in the next CIM generation, the
advantages and costs of doing so, and the quality and market-share
consequences of failure to do it. Total productive maintenance (TPM) and
reliability-centred maintenance (RCM) are considered inadequate in
themselves, but each has features which can be used within an integrated
management information system to implement TQM and optimize life cycle
profit (LCP), provided that the need to collect and analyse failure,
repair and maintenance data in respect of increasingly expensive plant
is fully recognized.
Journal Article
mDSM - a systems architecture approach to complex systems design
The engineering of enterprise software systems suffers from an inherent lack of creativity and innovation, and are often left to user-centric incremental changes that are simply not disruptive enough for business needs. A design-driven approach to systems creates opportunities for transformative evolution of such systems that are both immediate and futuristic in their impact. Software systems stability can be maintained and monitored during evolution utilizing architectural-level, program-level and information-level stability metrics. Despite increasing complexities involved in the design, development and testing of such large-scale software systems, they are often predicated by simple techniques for decomposition, generalization and specification. However, as always they are much more difficult to merge back together in order to rationalize the entire architecture for the levels of confidence necessary during testing, deployment and commissioning of these systems. mDSM, an extension to Design Structure Matrix approach to software systems design and testing, is a methodology developed to address design-driven rationalization of such complex software system architectures.
Dissertation
The Global Impact of Customer Relationship Marketing
The rapidly changing global marketplace and increased competition have created a need for the leadership of firms to develop new sources of sustainable competitive advantage. When sustainable competitive advantage and perceived customer differentiation are not present the leadership of firms becomes forced to pursue tactics designed to reduce costs and lower prices. Leadership of firms enters global markets to lower prices through economies of scale and lower labor costs. Additionally, leadership decisions to enter new markets are based on the objective of reaching new user groups. When leadership attempts to gain economies of scale through high-volume production and lower labor costs, there is a corresponding high incidence of standardization of products. With a high degree of standardization comes a corresponding low incidence of differentiation. High volume/low differentiation production models in the global environment yield lower profit margins than products with a high-perceived customer value. Customer Relationship Marketing (CRM) strategies are critical to leveraging internal sources of sustainable competitive advantage. Increasingly competitive global markets have created a greater need for differentiation and focus strategies that can lead to more profitable customers who are loyal and less sensitive to price. Entering global markets for the benefits of economies of scale or lower labor costs will not differentiate firms from competitors in a lasting way. CRM strategies have replaced economies of scale and mass marketing as the predominant factors for success in global markets. [PUBLICATION ABSTRACT]
Journal Article
A note on block and bad-as-old renewal of components with limited system time horizon
As the time to dispose of a system approaches, renewal of wearing components becomes progressively less attractive. The traditional optimization method for this situation is through net present value and dynamic programming. Presents a much simpler solution for rapidly-wearing components founded on finding the optimum number of equal renewal intervals. Unequal intervals increase expected failures for any fixed number of intervals, and it is argued that it is unnecessary to discount costs. The model can be used with either the Cox renewal function or the cumulative hazard function representing the expected number of failures between scheduled renewals of the component, the choice depending on whether the component is minimally repaired or renewed at these failures.
Journal Article