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3 result(s) for "Triệu, Penny"
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Online Harassment: Assessing Harms and Remedies
Online harassment refers to a wide range of harmful behaviors, including hate speech, insults, doxxing, and non-consensual image sharing. Social media platforms have developed complex processes to try to detect and manage content that may violate community guidelines; however, less work has examined the types of harms associated with online harassment or preferred remedies to that harassment. We conducted three online surveys with US adult Internet users measuring perceived harms and preferred remedies associated with online harassment. Study 1 found greater perceived harm associated with non-consensual photo sharing, doxxing, and reputational damage compared to other types of harassment. Study 2 found greater perceived harm with repeated harassment compared to one-time harassment, but no difference between individual and group harassment. Study 3 found variance in remedy preferences by harassment type; for example, banning users is rated highly in general, but is rated lower for non-consensual photo sharing and doxxing compared to harassing family and friends and damaging reputation. Our findings highlight that remedies should be responsive to harassment type and potential for harm. Remedies are also not necessarily correlated with harassment severity—expanding remedies may allow for more contextually appropriate and effective responses to harassment.
Implications of Facebook Engagement Types and Feed’s Social Content for Self-Esteem via Social Comparison Processes
Self-esteem, generally understood as subjective appraisal of one’s social worth and qualities, is related to how people use social media and the gratifications derived from their use—processes driven in part by social comparison. Two major components of the social media experience drive social comparison processes: (1) what content people engage with (feeds content) and (2) how they engage with such content (engagement type). We conducted an eye-tracking study (N = 38), to measure viewing time spent on individual Facebook posts and paired this measurement with clicking behaviors. We found that spending more time looking at posts and clicking on more of them was associated with lower self-esteem for people with more social content on their feeds. We discuss the importance of examining browsing behaviors as a combination of viewing time, clicking, and feed’s content—especially given its potential impact on well-being outcomes such as self-esteem via social comparison processes.
“The Question Exists, but You Don’t Exist With It”: Strategic Anonymity in the Social Lives of Adolescents
Anonymous interactions may have important implications for adolescents’ social and psychological development. In this article, we use semi-structured interview data collected from US adolescents aged 13–18 years (N = 22) to explore how the specific affordances of an online platform that enables selective anonymity shape adolescents’ practices and perceptions. We contribute to scholarship on the effects of anonymous interaction online by surfacing positive outcomes for young adults who choose to interact in anonymous contexts—specifically, a question-and-answer site popular with teenagers (Ask.fm)—and explicating the ways in which these interactions assist in key developmental tasks during adolescence. We identify five primary themes: (1) perceived authenticity, (2) circumventing social expectations, (3) learning about the self, (4) managing identity and self-presentation, and (5) initiating and developing relationships. Across these themes, we find that users strategically employ anonymity to achieve their social goals. Use of the site was often deeply embedded in offline social structures, such that the platform was used to circumvent rigid norms around socialization (who can talk to whom) and information-seeking (who can ask what), enforced in educational institutions and elsewhere. We conclude that the strategic use of selective anonymity has the potential to scaffold social processes through which adolescents work toward critical developmental goals.