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Building Cultural Competence
For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence-from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences. Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners' cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities. The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
eBook
Building cross-cultural competence
Intro -- Contents -- Acknowledgments -- Introduction -- 1 Universalism-Particularism: The Dilemma -- 2 Reconciling Universalism and Particularism: Stories and Cases -- 3 Individualism-Communitarianism: The Dilemma -- 4 Reconciling Individualism and Communitarianism: Stories and Cases -- 5 Specificity-Diffuseness: The Dilemma -- 6 Reconciling Specificity with Diffuseness: Stories and Cases -- 7 Achieved-Ascribed Status: The Dilemma -- 8 Reconciling Achieved with Ascribed Status: Stories and Cases -- 9 Inner Direction versus Outer Direction: The Dilemma -- 10 Reconciling Inner and Outer Direction: Stories and Cases -- 11 Sequential and Synchronous Time: The Dilemma -- 12 Reconciling Sequential with Synchronous Time: Stories and Cases -- Appendix 1 Dilemma Theory and Its Origins -- Appendix 2 Exercises in Reconciliation -- Appendix 3 Measuring Transcultural Competence: Old and New Questionnaires -- Appendix 4 The Space Between Dimensions -- Bibliography -- Filmography -- Index.
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