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"Waldman, Rob"
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Walk the flight line
2010
Right now you may be saying 'look, Waldo, my wingmen already know me and I know them. They know I care'. That may be so but it's important to connect and communicate continuously and not take any relationship for granted (especially with all of the turnover that's going on today). Relationships need continual nurturing and reconnection. This holds true for your best employees as well as your top customers.
Trade Publication Article
The more you sweat in peace, the less you bleed in battle
2012
In an F-16, hostile fire, bird strikes, engine failures, and even bad weather can threaten people every time they take flight. Out of their control, each has the power to take them down. In business, the threats, while obviously different, are serious nonetheless. Your life may not be on the line, but the life of the sale, your job, or your company is. A sales objection, incorrect order, missed deadline, or even the flu can take you off course and shoot you down. The author used to think that attitude had a lot to do with how one responds to the missiles of business and life.
Magazine Article
New Day, New Jet
2012
New day, new jet. The author never heard that expression before. But somehow, those four words and the man who spoke them instantly changed his attitude from fear to focus, from anxiety to action, just like that. He was ready to fly. Some of you reading this may be facing similar predicaments in your life that are testing your resolve, skill, and focus. Perhaps you are experiencing financial challenges or are having concerns at work as your company and clients adapt to the volatile economy. His challenge to you is not to be inhibited from calling out to your wingmen for some encouragement when you're not quite up to that tough mission. Give them a chance to make a difference in your life.
Trade Publication Article
Becoming a Business ACE
2009
If you want to test the true character of a person, see how they respond to adversity. The same holds true for those who would assume the mantle of leadership in business. When adversity hits, how they respond in the market will determine their ability to stay in business and win. Leadership ultimately drives the actions taken amidst crisis and change. Here are a few WingTips that can turn you into an ACE: 1. A -- attitude + action, 2. C -- customer, and 3. E -- environment.
Trade Publication Article
Mayday ... Mayday
2008
The word \"Mayday!\" brings a call to action within seconds. Other pilots come to the afflicted pilot's aid in an effort to guide him or her to the nearest suitable landing field. It's a disciplined, choreographed, and highly stressful process designed to ensure one primary objective -- the safety of the pilot. When promoting peak performance at work, you have to think and act like a leader. This means putting your judgments -- and even resentments -- aside and working on creating a culture of courage where people are willing to admit their mistakes and make that \"Mayday!\" call. It also means asking questions of your co-workers and finding the root cause of why an accident, health issue, or lost sale may have happened.
Trade Publication Article
Walk the flight line: connecting with your wingmen
2010
William James, a well known psychologist, said that the desire to be appreciated is one of the deepest drives in human nature. Knowing that your contribution is valued gives you fuel to crank your engines to afterburner in the heat of battle. Walking the flight line builds credibility and effectiveness as a leader. When you know the job details and understand the challenges your wingmen face, you'll be far better prepared to deal with human resource issues such as hiring, firing, and job moves. What results is a more trusting work environment.
Magazine Article
How to survive the missiles of business, life
2007
Being a wingman is all about trust. Trust implies mutual respect, confidence, even compassion. Being a wingman also implies shared responsibility. Every day in business you are placed in situations where you may need wingmen to help you \"fly\" more effectively, gain perspective, and keep your work and home environments safe and running smoothly. Whether you are an engineer, HVAC salesperson, marketing expert, or sales manager, it is critical to communicate with your wingmen and back each other up. It takes a team to get the mission accomplished. The key is self-leadership and accountability. It means being open to feedback and heeding the warning calls that your wingmen may send you.
Magazine Article