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This cross‐sectional study aims to explore the exposure to sexual harassment and assaults, coping, and posttraumatic stress disorder (PTSD) and their associations among Australian ambulance personnel. The study was conducted on 492 stratified and randomly selected ambulance personnel across three Australian states in 2017. A telephone interview administered questionnaire was used to collect data on exposure to sexual harassment and assault (Life Event Checklist for the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM‐5)), coping (Brief Coping Orientations to Problems Experienced (Brief COPE)), and PTSD (PTSD checklist for DSM‐5). Descriptive and bivariate statistics were used for data analysis. The study found that female ambulance personnel were more likely to be exposed to sexual harassment and assault directly and to sexual harassment as part of their jobs than their male colleagues. Female staff were more likely to use religious, emotional and instrumental support, and self‐blame as their coping strategies. Frequent exposure to sexual harassment was significantly associated with an increased risk of PTSD. Greater use of maladaptive coping strategies was significantly associated with an increased risk of PTSD. Greater use of adaptive coping strategies was not significantly associated with a reduced risk of PTSD. Findings from this study suggest that strategies to manage frequent exposures to sexual harassment and its impacts, especially for female ambulance personnel, should be implemented to reduce the risk of PTSD. Further investigation into the effective use of adaptive coping strategies may provide explanations for the insignificant associations between a greater use of adaptive coping strategies and PTSD.

\"Human Resource Management: A Very Short Introduction describes how the key players and watershed moments in labour history shaped the state of human resource management today. In our era of globalization, human resource management has to contend with a number of new and increasingly complex factors. These include global sourcing, regional trade agreements and labour standards, remote working, strategic alliances, and innovation driven by competition. As traditional sources of competitive advantage evaporate, firms increasingly look to human resource management to offer a competitive edge. This VSI shows how human resource management covers the relations between employees and their employers, exploring the range of HR practices, processes, and line management activities\"-- Provided by publisher.

Within the labor relations paradigm, employee voice is broadly defined as the ways and means through which employees 'have a say' and influence organizational issues at work. Whilst we know much about employee voice in the Anglo-American (developed) world, we know much less about how employee voice operates in emerging economies. This volume explores the nature of employee voice in four emerging economies: Argentina, China, India and South Korea. The volume brings together an internationally renowned group of contributors who are experts in their field and an authority on their countries, to combine cutting edge research and theory in this essential exploration of voice in emerging economies.  This volume identifies, inter alia, novel forms and channels of employee voice, new institutional and informal actors, new challenges to social dialogue and representation in emerging economies, and, the importance of cultural norms in predicting employee voice behaviors. The volume therefore provides a timely challenge to the predominant assumptions that underline the nature, operation and effectiveness of employee voice in the Western world.

Written by the CIPD's chief examiner, this textbook is closely aligned to the CIPD standards and useful to anyone seeking a critical look at human resource management (HRM) theory and practice. It combines the latest academic research with practical approaches to managing HRM in the workplace.

Most of the HRM literature is based on large firms despite the growing significance now accorded to smaller firms. In this paper, we explore employment relations in SMEs and argue that the existing literature tends to polarise into a \"small is beautiful\" or \"bleak house\" perspective. The paper examines some of the key issues in relation to employment relations in SMEs.

The decline of institutional industrial relations has led to a major reassessment of the way that traditional industrial relations actors operate. Yet, the debate about institutional change has been characteristically asymmetrical in as much as some institutional actors have figured extensively while others have been much less prominent. Historically, employer coordination has not captured the attention of the industrial relations community and there are relatively few contemporary studies of the activities of employer associations. The purpose of this article is to review and critique the literature on employer associations and explain how the traditional concept of countervailing power can be developed to reconceptualise employer coordination. We then argue for a research agenda to re-examine employer associations in light of ongoing changes to employment relations systems that require these bodies to revise the ways that they coordinate employer interests.

This article draws on the sociology of Bourdieu to explore how academics respond to managerialist imperatives. Bourdieu’s metaphor of the game is applied to a case study of a regional Australian university, which underwent significant changes in 2007, the most notable being the introduction of performance appraisals. In-depth interviews (N=20) reveal evidence of symbolic violence: staff compliance with and complicity in the changes. This is evident in the way that the interviewees, mostly early career academics, chose to play the game by concentrating their efforts on increasing their capital within the new order. To further support this argument, signs of resistance to the new regime were explored. Findings show that vocal resistance was sparse with silence, neglect and exit being the more realistic options. The article concludes that it is academics’ illusio, their unwavering commitment to the game, which neutralizes resistance by pitting colleagues against each other.

Purpose The purpose of this paper is to: first, explain why a new model of the provision of welfare services to citizens arises from the digital society; second explore some core elements of the competition between the new model of the provision of welfare services and the classic ideal model of the professionals’ provision of welfare services; third, suggest why it is most likely that the two models of the provision of services are combined into a symbiotic co-evolution scenario; and fourth, examine why and how this symbiotic co-evolution scenario results in new participatory spaces for the main actors associated with the provision of welfare services. Design/methodology/approach The review of the literature examines how the new model for the provision of welfare services facilitated by big data challenges the traditional professional model for the provision of welfare services. The authors use the Danish case to illustrate a number of themes related to this looking at the hospital sector as an example. Findings The proposition is that a symbiotic co-evolution scenario will emerge. A mix of the classic ideal model and practice of the service professionals’ provision of services and the digital society’s model of the provision of services is the most likely scenario in the years to come. Furthermore, Data-driven management (DDM) as an integrated key element in a symbiotic co-evolution creates (opens up) participatory environments and spaces for the main actors and agents associated with the provision of welfare services to the citizens. Research limitations/implications DDM’s impact on the provision of welfare services is still being realised and worked out, and more empirical research is needed before it is possible to point at the most likely scenario. However, according to the authors’ analytical framework, the institutional logics perspective, as presented in Section 2, a symbiotic co-evolution is most likely such that DDM will constitute a new logic within the provision of welfare services on the basis of which citizens as end-users could be provided with welfare services, but it is not likely that the new logic of DDM can displace the classic service professionals’ model of the provision of welfare services. Therefore, the new logic of DDM will be combined with and integrated into the existing logics within service provision, such as the Weberian bureaucracy, the Street-Level Bureaucracy, the New Public Governance and the Market. In spite of this, DDM can successfully be promoted by international management consulting firms, as a management concept which can remedy all the problems of the classic service professionals’ model of the provision of welfare services to citizens. Practical implications As a consequence of this, new relationships among professionals, data analytics, (middle) managers and citizens will be created regarding the provision of welfare services. Considering the new participatory environments and spaces and the new relationships among the classic service professionals, the data analytics, the (middle) managers and the citizens as end-users, the provision of welfare services may become an arena for negotiation of a new future model of the provision of welfare services to citizens. Originality/value The digital society has emerged from and developed further via: digitising, online information in almost real time, algorithms, data-informed decision-making processes, DDM and, ultimately, big data. The authors expect to see further digitising, more sophisticated algorithms and more big data. The authors suggest that a new model of the provision of welfare services to citizens will emerge from the development of the digital society. The authors also suggest that this new model will compete with the classic model of the provision of welfare services.

Purpose - The purpose of this paper is to explore the evolution of \"product-service\" (P-S) strategies in the aerospace sector. Despite the widespread perception that aerospace organisations are advanced in terms of P-S integration, little is known about the realities of P-S provision in the sector. Much of the existing literature is normative and prescriptive, focusing upon what organisations aspire to do, but offers little insights into how attempts to integrate products and services occur or the challenges organisations encounter.Design methodology approach - This paper presents an in-depth case study of an international aerospace original equipment manufacturer, referred to as \"JetCo\". A total of 18 interviews were conducted with key actors involved in the operationalisation of P-S strategy within defence aerospace and civil aerospace divisions. In addition, analysis of internal company documentation was also undertaken.Findings - This paper reveals that current P-S strategy, which builds upon a long history of service offerings, initially evolved separately in each division in response to the particular markets in which they operate. However, there was evidence of a corporate-wide strategy for P-S provision being developed across divisions to improve co-ordination. This was founded on the recognition that P-S delivery requires the development of a stronger customer orientation, better knowledge and information management strategies and the engagement of employees. A key challenge concerned integrating the product and service parts of the business to ensure consistent delivery of a seamless value offering to customers.Originality value - The paper offers fresh empirical evidence into the development of P-S in an organisation drawn from a sector often flagged as an exemplar of P-S provision, and provides insights into the complex realities of P-S implementation and delivery. Notably, it highlights the challenge of attempting to embed an organisation-wide \"service culture\" in pursuit of integrated P-S delivery, and questions the nostrums and overly simplistic models which pervade the current solutions discourse.