Explore the vast range of titles available.

This study extends previous research on organizational resilience by focusing on its relational resilience dimension and integrating with its operational resilience dimension. Our main goal is to understand relational resilience construct and complement it with operational resilience construct to have a complete and balanced picture of organizational resilience. We analyze complementary contributions of relational and operational resilience on organizational resilience in survival and sustainability dimensions. A multiple-case study has been conducted on two manufacturing and two service organizations. This study has conceptualized relational resilience beyond its survival dimension and extended it in sustainability dimension. This understanding enables congruence with the recent conceptualization of organizational and operational resilience in survival and sustainability aspects.

PurposeWorkarounds are defined as user-formulated solutions that overcome the obstacles preventing the system's execution from the users' lenses. In this paper, the authors aim to analyze the workarounds in system implementations and post-implementations with reflections on different levels of resilience in the workplace.Design/methodology/approachIn this paper, the authors conduct a critical review of enterprise resource planning (ERP) system workarounds by evaluating whether the workarounds are treated as resilience enhancers or as hinderers at multiple levels. While doing this evaluation, the authors try to understand the nature of the workarounds (self-serving, social-serving) with respective levels of analysis for resilience (ERP resilience, organizational resilience, team resilience, employee resilience) and to integrate the assessment of similar concepts to resilience such as adaptability, flexibility and agility (in survival and sustainability dimensions).FindingsWorkaround solutions can be treated as resilience enhancers when the alternative solutions overcome some systemic problems and prevent system failures in the short run, but in the long term, they should motivate positive change and organizational dynamics. Otherwise, weaknesses of informal workarounds may become embedded in practice, and prevent confronting and correcting the shortcomings of the system and thus harm resilience.Originality/valueThe differentiation of workarounds as self-serving or social-serving and the resilience perspective toward workarounds with different levels of analysis and integrating resilience relevant concepts such as adaptability, agility and flexibility are new as far as the authors know.

Supplier–buyer exchange relationship and quality of that relationship (supplier satisfaction and commitment) have been examined from various angles in the extant literature. Yet, there is a paucity of research investigating the influence of supplier characteristics – especially supplier resilience – on relationship quality. Driven to fill this gap, this study aims to develop theory of the influence of perceived benefits from supplier–buyer exchange relationship and supplier resilience on relationship quality. Data drawn from 97 supplier–buyer dyads were used. Hierarchical regression analyses showed the positive influence of both perceived benefits from supplier–buyer exchange relationships and supplier resilience on relationship quality. Further empirical and theoretical implications, as well as the limitations of the study, are discussed.

It is widely recognized that sustainability plays important role in any system of supply chains. Sustainability is also an important issue for the port industry as nodes in supply chains. The purpose of this research is to gain better understanding of sustainable port system. Further specific objective of this study is to contribute to the sustainable port systems' literature by analyzing the drivers and barriers for sustainable ports. We review sustainable supply chain literature in addition to the sustainable port literature with emphasis on drivers and barriers of sustainability in port systems. We concentrate on sustainability in economic, environmental and social dimensions with the perspective of the Triple-Bottom-Line approach. Thus, we decompose the drivers and barriers for sustainable port systems in economic, environmental and social dimensions. By this decomposition, we assess the balance of the sustainable port literature in these dimensions. We observed that drivers concentrate on environmental sustainability issues and barriers concentrate on economic sustainability issues in sustainable port literature.

Although Third Party Logistics Service Provider (3PL) selection literature mentions organizational culture's role in the development as well as in the maintenance of 3PL arrangements, there is a paucity of attempts to underline the significance of organizational culture's influence on the formation and management of 3PL relationships. In this study, the influence of different organizational cultural orientations in uncertainty avoidance, future orientation, performance orientation and paternalism dimensions on the value and the priority that the outsourcing firms give to relation-oriented and success-oriented 3PL selection criteria is investigated. High and low cultural orientation (for each dimension) groups are compared in terms of the value that they give to relation-oriented and success-oriented criteria via t-tests whereas they are compared in terms of the priority that they give to relation-oriented and success-oriented criteria via Wilcoxon rank sum tests. The study reveals that decision makers are influenced by their organizational cultures while valuing and prioritizing relation-oriented versus success-oriented 3PL selection criteria.

Dealers may experience and perceive varying levels of beneficiary exchange relations in a manufacturer's network. Low-benefit perceiving dealers may experience relative deprivation as compared to their significant others such as better-off dealers of that manufacturer, better-off dealers of a competitor or better-off itself in previous periods, and demonstrate positive or negative reactions to that deprivation. Although manufacturer-dealer exchange (MDX) relations have been studied previously, research on relative deprivation in those relations is nonexistent. Thus, to fill this gap, this study analyzes dealers' relative deprivation in MDX relations with perceived benefits as antecedents and reactions to deprivation as consequences. A multiple-design case approach has been conducted on two manufacturers and their dealers from the Turkish drapery industry. By analyzing dealers in MDX relations from the automotive industry, validation analyzes have been performed. This study has highlighted the importance of dealers' relative deprivation as an issue to be handled in MDX relations. In addition, resilience of dealers appears to be an essential attribute leading to positive reactions to deprivation.