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result(s) for
"Zennie, Ziad A"
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Team building in a corporate setting
1991
The purpose of this study was to investigate the meanings, purposes, and processes of implementing team building within a corporate setting. An ethnographic approach provided the framework for this study. Specifically, participant observations, structured informant interviewing, and archival records constituted the primary sources of data collection and analysis. Within this setting, team building manifested itself in two major training programs: Out of Bounds and Winning Together. The story of teambuilding training is told through these two major modes of delivery. As described by the developers, managers, facilitators, and participants in these programs, team building becomes an act of working together, a problem solving process, and a vehicle for culture change. In all three cases, team building empowers the individual as well as the team. Team building as an act of working together primarily serves to develop the self-skills of the individual at an intrapersonal level. Described as a problem solving process, team building aims at enhancing the interpersonal skills of problem solving, trust, communication, and respect among team members. Team building as a vehicle for culture change is targeted at an organizational level. While the study confirms that the group is a key unit in the life of the organization, building the self-skills of the individual prior to developing the competencies of the group is reinforced. Other findings emerge about the overall change strategy in this setting and the model for cultural change. Implications for corporate leaders, human resource professionals, and administrators of educational programs are also made.
Dissertation