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Designing future-oriented airline businesses
\"Designing Future-Oriented Airline Businesses is the eighth Ashgate book by Nawal K. Taneja to address the ongoing challenges and opportunities facing all generations of airlines. Firstly, it challenges and encourages airline managements to take a deeper dive into new ways of doing business. Secondly, it provides a framework for identifying and developing strategies and capabilities, as well as executing them efficiently and effectively, to change the focus from cost reduction to revenue enhancement and from competitive advantage to comparative advantage\"-Provided by publisher.
Book
Up in the Air
When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?
Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?
Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe.Up in the Airprovides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
eBook
Ethiopian Airlines
Ethiopian Airlines was founded in 1945 by the Ethiopian government with the assistance of Western airlines. With a fleet of war-surplus Dakotas, the airline took to the sky. At first, only domestic and regional destinations were served, forcing the airline to build makeshift airstrips. However, in 1957, Douglas DC-6s and a Lockheed Constellation were obtained and flights to Europe commenced. In the 1960s, Ethiopian entered the jet age with the purchase of Boeing 720s, later supplemented with 707s. Despite various political, economic, and social obstacles, Ethiopian Airlines continued to invest and grow, expanding to other African countries and further abroad. As passenger transport has declined, as a result of the global pandemic, it currently utilizes its cargo business to transport medical supplies. Illustrated with over 100 images, this book shows how Ethiopian Airlines has remained the powerhouse of African aviation.
eBook
Audio of Alaska Airlines pilot requesting emergency landing
Audio of an Alaska Airlines pilot requesting an emergency landing on Jan. 5 after a window blew out midair.
Streaming Video
Japan Airlines plane ablaze in deadly coast guard collision
A Japan Airlines passenger jet caught fire on the runway at Tokyo’s Haneda Airport on Jan. 2, after colliding with a coast guard plane.
Streaming Video
The Assessment of Innovation Capital Disclosure in Global Airline Companies
Originality/value: To the best of our knowledge, there are limited studies on innovation capital disclosure in global airline industry.
Journal Article