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This study presents the development of a sentimental analysis system for high education students using Arabic text. There is a gap in the literature concerning understanding the perceptions and opinions of students in Saudi Arabia Universities regarding their education beyond COVID-19. The proposed SVM Sentimental Analysis for Arabic Students’ Course Reviews (SVM-SAA-SCR) algorithm is a general framework that involves collecting student reviews, preprocessing them, and using a machine learning model to classify them as positive, negative, or neutral. The suggested technique for preprocessing and classifying reviews includes steps such as collecting data, removing irrelevant information, tokenizing, removing stop words, stemming or lemmatization, and using pre-trained sentiment analysis models. The classifier is trained using the SVM algorithm and performance is evaluated using metrics such as accuracy, precision, and recall. Fine-tuning is done by adjusting parameters such as kernel type and regularization strength to optimize performance. A real dataset provided by the deanship of quality at Prince Sattam bin Abdulaziz University (PSAU) is used and contains students’ opinions on various aspects of their education. We also compared our algorithm with CAMeLBERT, a state-of-the-art Dialectal Arabic model. Our findings show that while the CAMeLBERT model classified 70.48% of the reviews as positive, our algorithm classified 69.62% as positive which proves the efficiency of the suggested SVM-SAA-SCR. The results of the proposed model provide valuable insights into the challenges and obstacles faced by Arab Universities post-COVID-19 and can help to improve their educational experience.

Artificial intelligence (AI) models struggle to reach performance levels due to the complex nature of Arabic grammar and diverse regional dialects. This study investigated how generative AI (GenAI) functions as a teaching assistant in Arabic language classrooms. Using qualitative methods, semi-structured interviews were conducted with 15 instructors; the data was then analyzed using thematic analysis. Results revealed that instructors used GenAI to create material, assess students' work, and create personalized learning plans. Instructors struggled, however, with AI accuracy in dialect processing, cultural authenticity, and ensuring accurate assessment methods. The analysis raised significant gaps in teacher training, assessment strategies, and institutional guidelines. Instructors found it challenging to evaluate AI-generated Arabic content across different dialects and maintain academic integrity in student assignments. This study recommends developing instructor training, specifically on using GenAI tools for Arabic dialect variations and creating culturally appropriate Arabic language learning materials.

The study aimed to investigate students’ final grades in a linked course or chain course to determine any effect on students’ academic performance in their next linked course. Courses with high D, F, and W grades were selected with their subsequent linked courses to form a chain so that each chain consisted of two courses or more. More specifically, Arabic (n = 11,780), English (n = 7,714), and mathematical (n = 1,367) chains were investigated through the years 2012 to 2016. High positive correlations between the grades of the chain courses and the transitional grade are C. Factors were examined to identify any effects on final grades. Findings indicate that 60% to 75% of low-performing students in one link of any chain will demonstrate low performance in the following link.

In this study we investigate the situated and dynamic nature of the L2 learning experience through a newly-purposed instrument called the Language Learning Story Interview, adapted from McAdams’ life story interview (2007). Using critical case sampling, data were collected from an equal number of learners of various L2s (e.g., Arabic, English, Mandarin, Spanish) and analyzed using qualitative comparative analysis (Rihoux & Ragin, 2009). Through our data analysis, we demonstrate how language learners construct overarching narratives of the L2 learning experience and what the characteristic features and components that make up these narratives are. Our results provide evidence for prototypical nuclear scenes (McAdams et al., 2004) as well as core specifications and parameters of learners’ narrative accounts of the L2 learning experience. We discuss how these shape motivation and language learning behavior.

Purpose The purpose of this paper is to analyze how Intercultural Communication is a necessary course for students to learn how to communicate in a healthy, tolerant and respectful manner when pursuing higher education, for miscommunication can result from ethnocentric behavior when dealing with people from various cultural backgrounds. Design/methodology/approach A survey method of research was adopted and questionnaires were administered to two sets of students: those who have taken Intercultural Communications and those who have not. A total of 192 valid responses from students were received from the School of Basic Sciences and Humanities, German Jordanian University. The first survey falls under the nominal analysis of a dichotomous questionnaire, and the results were measured with Cronbach’s α to test the reliability of the its consistency. The second questionnaire’s items were uni-dimensional, and so the Guttman chart was used to conduct students’ comprehension of global communication. Findings The results of this study have shown that the first questionnaire has a strong consistency (0.86); students have successfully understood the dynamics of cross-cultural communication, and used that knowledge to aid and prepare them for future careers. As for students who have not taken IC, they have answered the second questionnaire with great confidence in the first category of personal expectations, but fluctuated in their answers when answering the category of self-development and cultural appreciation. ZPD1 and ZPD2 have proven that students need their teacher to learn new knowledge and insights which they can gain from an IC course. Research limitations/implications Apart from the valuable contributions of the study, this study is performed at one public university, and the students, despite their diverse cultural backgrounds and majors, restrict the findings of this research from generalizing the results. Hence, future studies in this area are deeply encouraged, especially when comparing between private and public universities, and how IC is interrelated to other courses in the humanities; moreover, IC as an academic course can bridge the gap between student–teacher relationships. Originality/value The scarcity of a diverse course that teaches intercultural skills in communication has become a growing necessity in this day and age, especially in the Middle East and particularly in Jordan. Due to globalization and informatization, Jordanian students are constantly exposed to cultural and religious differences, and to have them engage in a healthy, well-respected conversation is the core aim of this paper, for tolerance and understanding are constantly on high demand. Students learn these skills in IC, and this course reflects how essential a course like this can play a great role in a student’s development.

This paper addresses the concept of the foundation program English language learner profile, its meaning and utility, and explores contextual variables that might have caused success or failure of the students enrolled in the foundation English language courses in tertiary education institutions in Oman. In more detail, it reports on the findings of the study that focuses on foundation English language program context-specific internal and external factors to highlight a variety of learner profile attributes shaping students’ personality and equip them with 21st century skills. A bilingual questionnaire in English and Arabic is used to provide detailed descriptions of the leaner profile, discuss experiences, achievements and challenges of the students of the foundation program exit level English language courses at the Centre for Preparatory Studies at Sultan Qaboos University. The results demonstrate that the analysis of the learner profile attributes can serve as a guide for informing future decisions about the foundation program English language curriculum design and implementation to enhance students’ academic success.

King Saud University is in the process of adopting and implementing the interactive Blackboard Learning Management Systems (LMSs) with features that allow members of staff and teachers from different faculties to access, upload assignments, send quizzes, download content, and evaluate the academic progress of the members of faculty. However, many faculty members complain about the accessibility and usability of the e-learning software because of the perceptions that the interactive features are not user friendly. Little research has been done to evaluate the accessibility and usability of the e-learning software. The current study was conducted to answer the research questions on the accessibility and usability of the blackboard vista e-learning software and the barriers of user experience when interacting with blackboard. The study was based on the hypothesis that Blackboard LMS is highly accessible and usable by teachers in the King Saud University and a hypothesis that stated otherwise. The elements that were evaluated using questionnaires include the design user interface, navigational features, and ease of use to answer the research questions. The results proved the hypothesis that ‘Blackboard LMS is accessible and usable by the teachers from different faculties for the delivery of content in the King Saud University. However, the study recommends that university should customize the e-learning software to the needs of the teachers to offer courses in English and in Arabic to increase and enhance the accessibility and usability of the software. 

Acquiring higher levels of proficiency in less commonly taught foreign languages such as Arabic, Chinese, and Korean is an extraordinarily high stressful process. Stress contributes to the cognitive demand imposed on both students and teachers. The cognitive demand is defined as the degree of concentration required for a person to solve problems or complete a task in a given time. The purpose of this qualitative single case study is to investigate the impact of teacher perceptions of cognitive theories for instruction and instructional design. The conceptual framework for this study is based on the ways to reduce cognitive load. Three types of cognitive load are recognized such as extraneous, intrinsic, and germane. It is noted that if both intrinsic and extraneous cognitive loads leave enough space in the working memory then learners may invest extra effort in the learning processes. Based on the problem and the purpose of the study, the research questions for this study were: (1) How do DLI instructors perceive and describe the ways that can be used to reduce cognitive load and its associated stress for the learners of less commonly taught foreign languages, and help them to manage their levels of cognitive load?; and (2) How do DLI instructors perceive and describe the best instructional design that can be used to reduce cognitive load and its associated stress for the learners of less commonly taught foreign languages? Fifteen Defense Language Institute teachers participated in this study. In-depth face-to-face interviews were conducted with each participant. The data collected from the interviews were studied to identify common themes of the participants’ perceptions about the concept and impact of cognitive load. Data of the fifteen interviews were digitally recorded, transcribed, coded and analyzed using NVivo12 qualitative software, which helps to organize the themes that emerged. The data and the results of this study show that the participants have general background knowledge of Cognitive Load Theory (CLT). However, when it comes to practice, there are certain challenges and different practices to alleviate students' stress level. Hopefully, with further institutional training, the process of applying theory to practice will be facilitated and theories will be more relevant to classroom practice. The findings of this study can be used to determine the best instructional practice and curriculum design for less-commonly taught foreign language learners.