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The paper explores how business continuity management (BCM) is defined within the professional and academic communities that work in the field or research it. It sets out the framework for the composing elements of a BCM that emerge and considers how these various elements can interact with each other to build a sound business continuity management. Also, the paper aims to examine the organization’s critical functions that ensure an effective BCM. The research relies on a questionnaire-based survey, with data collected by personally interviewing top and middle-level managers from Romanian small and medium-sized companies. The results, which count on the responses of 119 participant companies, show that risk assessment takes a critical role in building the organization’s BCM strategy, while business continuity response planning has the strongest impact on the overall effectiveness of the organization’s BCM. The novelty of this research lies in a first time establishment of the critical functions that are vital for companies to maintain their essential business operations in case of disruptive incidents, to build organizational resilience. Future research should be grounded on testing if the BCM arrangements and business impact analysis influence the BCM strategy as the existing data did not prove that it did.

This study aimed to investigate the effects of business continuity management (BCM) practices on the organisational performance of government organizations in the Kingdom of Saudi Arabia. The study considered a set of variables, with BCM practices as the dependent variable and planned resilience and adaptive resilience as independent variables of organisational performance. The sample comprised 200 individuals from Saudi Arabia. Data collection was facilitated through an electronic questionnaire, using Google Docs as the platform. Questionnaires were distributed to 211 individuals, with 200 responses obtained, resulting in a 94% response rate. Distribution was carried out in Arabic and English through various channels, including social media platforms, email, WhatsApp, and LinkedIn. The study revealed a significant link between organisational performance, using BCM practices, and planned and adaptive resilience. These findings contribute to the understanding of the impact of BCM practices on organisational performance within the context of Saudi Arabia.

The study investigates the factors influencing business continuity during adversities like COVID-19. It further sheds light on priorities for preparedness measures that need to be taken to ensure continuity during these adversities. Exploratory research was conducted in the form of focussed interviews with 20 senior management industry professionals, and these were analyzed using N-Vivo, and four important determinants of business continuity were identified based on which a research model was conceptualized using business continuity as dependent variable and others as independent variables. The model was further tested using quantitative research. For this purpose, a questionnaire was prepared, and a total of 200 responses were collected representing 26 sectors. These responses were analyzed using factor and variance analysis, and a multiple regression analysis was performed to test the role of these variables on business continuity. It was further concluded that the factors that ensure business continuity differ according to the industry in which the business is operating.

The purpose of this study was to assess the level of awareness of the management and the personnel within the academic institution and identify the implementation status of the ICTCP to the implementing SUCs. The researchers used the BCM Framework was utilized in this study as the model for identifying the level of awareness of the personnel within the institution about the ICTCP. The research respondents were the personnel employed in the different States, Universities, and Colleges (SUCs) within the province of Negros Occidental. The respondents were selected through random sampling, they were provided by a google form link to answer the survey questionnaire. A total of thirty-five (35) IT personnel were included in the study's sample size. It was found out that most SUCs have consistent ICT system uptime because they can continuously provide services; surprisingly, this is independent of an ICT business continuity plan. Most SUCs do not entirely implement their ICT business continuity plans. Lastly, it is recommended that SUCs can significantly enhance service delivery if ICT business continuity planning is taken seriously, adopted, and entirely carried out.

Background: COVID-19 has disrupted and adversely affected supply chains worldwide. A global supply chain network that considers disruptions is needed. This study strategically analyzes the economic and structural effects of disruption on a global supply chain network with customs duty and the trans-pacific partnership (TPP) agreement. Methods: We present a cost minimization model which helps in understanding the difficulty of supplying materials or products to factories or customers if the supplier's cities are facing disruption. This enables us to model and evaluate simultaneous considerations of supplier disruption, customs duty, and TPP in redesigning a global supply chain network. This network is modeled and formulated using integer programming, disruption scenarios, and a sensitivity analysis for customs duty. Results: Regarding the impact of disruptions on suppliers, two patterns emerge in the reconfigured network: direct changes due to supplier disruptions and indirect changes due to factory relocation. The sensitivity analysis for customs duty shows that the TPP has a positive impact on cost maintained, even in the presence of disruptions. Conclusions: Suppliers should be switched depending on the scale of disruption; when many distant suppliers need to be switched, the factory should be relocated to the country where these suppliers are located.

PurposeThe purpose of our study is to investigate how a manufacturing plant’s internal operations along with its network of connections (upstream and downstream) can have an impact on its recovery time from a disruption. The authors also examine the inverse-U impact of complexity. Finally, the authors test the moderating role that business continuity management plans (BCP) at the plant level have on recovery time.Design/methodology/approachTo test our hypotheses, the authors partnered with Resilinc Corporation, a Silicon Valley-based provider of supply chain risk management solutions to identify focal firms’ suppliers, customers and plant-level data including information on parts, manufacturing activities, bill of materials, alternate sites and formal business continuity plans. The authors employed censored data regression technique (Tobit).FindingsSeveral important findings reveal that the plant’s internal operations and network connections impact recovery time. Specifically, the number of parts manufactured at the plant as well as the number of internal plant processes significantly increase disruption recovery time. In addition, the number of supply chains (upstream and downstream) involving the plant as well as the echelon distance of the plant from its original equipment manufacturer significantly increase recovery time. The authors also find that there exists an inverted-U relationship between complexity and recovery time. Finally, the authors find partial support that BCP will have a negative moderating effect between complexity and recovery time.Originality/valueThis research highlights gaps in the literature related to supply chain disruption and recovery. There is a need for more accurate methods to measure recovery time, more research on recovery at the supply chain site level and further analysis of the impact of supply chain complexity on recovery time.

Purpose - Organisations utilise Business Continuity Management (BCM) to support sustained performance of electronic systems on which their core activities are based. These organisations require a tool that can be used to assess the maturity of their existing BCM processes. Through the examination of the banking sector of the United Arab Emirates, the purpose of this paper is to address the need for a BCM maturity model.Design methodology approach - A tailored BCM maturity model was developed using a two-stage approach; the first stage was developing a model based on the analysis of five existing models; and the second stage was validation of the developed model against the formulated objectives through the use of focus groups with ten UAE banks, comprising of three BCM experts for each bank.Findings - The research found that the provision of a standard maturity model for BCM as a situational analysis tool for the banking sector is functional and can be the basis of a tool to address the gap in organisations in general to assess the maturity level of their BCM processes.Research limitations implications - The developed model is limited to validation within a specific sector and geographically, with generic model validation being outside the scope of this research.Practical implications - The framework provides different areas to which maturity can be assigned, various levels across quality and scope and how an overall BCM maturity of an organisation can be determined.Originality value - The development of a maturity model which could be used as a BCM self analysis tool is a significant addition to the BCM knowledge base.

The current work aims to the development of the Business Continuity Testing Points method which can help both IT as well as business managers define an efficient business continuity strategy. The BCTP method stems from the UML Use Case Points theory which is a practically tested and accepted approach to SW complexity estimation. The Use Case Points methodology was selected as the theory behind the construction of the BCTP model, due to the fact that firstly, both theories share the requirement analysis task and secondly because complexity of information systems is strongly related to their recovery in cases of their unexpected failovers. In the Use Case Points theory IT analysts perform software requirement analysis by executing various business scenarios. The BCTP theory, on the other hand, is constructed to support the analysis of IT system recovery requirements, by executing multiple efficient recovery scenarios. The method is a new approach to the objective determination of the Recovery Time Effort of a business function in comparison to the Rational Time Objective and the Maximum Acceptable Outage, which are defined with regard to the Impact Value Level of the function. The most critical functions of the enterprise should be included in the Minimum Business Continuity Objective (MBCO) concept. MBCO refers to vital business functions without which the enterprise is not able to perform its basic operations. The Recovery Time Effort of a given business function is affected by multiple Technical, Environmental and Unexpected factors with precise weights and assessment values. Recovery exercises should be based on scenarios which include the unexpected factors that may delay the recovery process. The derived exercise results are proposed as drivers for the reassessment of the criticality of a business function.

Purpose Today many firms are pushed towards digitalization to ensure business continuity and their survival due to COVID-19. Therefore, this study aims to investigate the emerging knowledge management models in the era of digitalization and disruption. Design/methodology/approach The authors have adopted a semi-structured approach composed of qualitative data collection from 37 business executives from India representing different industry sectors. The authors adopted a three-layer coding process (axial, open and selective) to develop a framework grounded in organizational information processing theory. Findings Scanning the business environment leads to understand the status of current and potential business through intelligence of information, whereas better planning and execution can be achieved through employing and using the information intelligently that fits to the overall and strategic objective of the business. Overall, the business continuity can be obtained by information prosperity across the business by engaging diverse stakeholders. According to the findings, these aspects lead to the effective implementation of digital knowledge to ensure business continuity in uncertain business environment. Practical implications The study offers the insights for managing and executing the knowledge in digital platforms, where they can think of developing a system architecture on the basis of degree of uncertainty and information processing requirements for combining the knowledge. Originality/value The present study is unique, where it offers the meaningful visions to the designers and users of virtual knowledge management systems.