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A Novel Framework for Extracting Knowledge Management from Business Intelligence Log Files in Hospitals
This paper proposes a framework to extract knowledge-management elements from business systems in healthcare organizations. According to results of in-depth interviews with experts in the field, a framework is defined, and software was developed to generate log files. Following the application of the Bag of Words (BoW) method on log files of 455 days for feature extraction, the k-means algorithm was used to cluster the feature vectors. The framework was tested with queries for confirmation. The developed framework successfully clustered the generated reports at operational, tactical, and strategic levels to extract knowledge-management elements. This study provides evidence for the knowledge-management pyramid by finding that the generated reports are reviewed mostly at the operational level, then tactical, and then the least at the strategic level. Our framework has the potential to be used not only in the health sector, but also in banking, insurance, and other businesses using business intelligence, especially in accordance with the organization’s goals at operational, tactical, and strategic levels of the knowledge-management pyramid.
Journal Article
Artificial intelligence in practice : how 50 successful companies used artificial intelligence to solve problems
\"Cyber-solutions to real-world business problems Artificial Intelligence in Practice is a fascinating look into how companies use AI and machine learning to solve problems. Presenting 50 case studies of actual situations, this book demonstrates practical applications to issues faced by businesses around the globe. The rapidly evolving field of artificial intelligence has expanded beyond research labs and computer science departments and made its way into the mainstream business environment. Artificial intelligence and machine learning are cited as the most important modern business trends to drive success. It is used in areas ranging from banking and finance to social media and marketing. This technology continues to provide innovative solutions to businesses of all sizes, sectors and industries. This engaging and topical book explores a wide range of cases illustrating how businesses use AI to boost performance, drive efficiency, analyse market preferences and many others. Best-selling author and renowned AI expert Bernard Marr reveals how machine learning technology is transforming the way companies conduct business. This detailed examination provides an overview of each company, describes the specific problem and explains how AI facilitates resolution. Each case study provides a comprehensive overview, including some technical details as well as key learning summaries: Understand how specific business problems are addressed by innovative machine learning methods Explore how current artificial intelligence applications improve performance and increase efficiency in various situations Expand your knowledge of recent AI advancements in technology Gain insight on the future of AI and its increasing role in business and industry Artificial Intelligence in Practice: How 50 Successful Companies Used Artificial Intelligence to Solve Problems is an insightful and informative exploration of the transformative power of technology in 21st century commerce\"-- Provided by publisher.
Book
Managing Frontiers in Competitive Intelligence
For specialists and nonspecialists alike, this perceptive selection of the newest and up and coming tools and techniques of competitive intelligence, offering a well balanced combination of theory and practice. It shows how advances in computers and technology have accelerated progress in CI management, and the ways in which CI has affected (and been affected by) all major business functions and processes. It explores applications to organizations of various sizes and types, in both the public and private sectors. Editors Fleisher and Blenkhorn link leading-edge research in CI to advances in current practice, and balance pragmatic against conceptual concerns. Analysts, strategists and organizational decision makers at higher levels will find the book especially valuable, as they seek to make sense of the business environment and assess their organizations' evolving, dynamic places in it. The pace of change in today's global, competitive economy is greater than at any time in recorded history. Thus, as never before, companies need better tools for business and competitive analysis. The book surveys applications of CI that are critical to business processes, such as mergers and acquisitions, and to evolving industries, such as biotechnology. They focus on how push and pull Internet technologies affect data gathering and analysis and how CI can be managerially assessed using multiple evaluative approaches, unavailable until now in the public domain. They then turn to the future, and lay out some startling yet plausible viewpoints on what the next frontiers of competitive intelligence will be and how organizations can and must ready themselves for them.
eBook
Unleashing AI : harnessing artificial intelligence for business success
'Unleashing AI' is a comprehensive guide for business leaders, professionals, and entrepreneurs looking to understand and leverage the transformative potential of AI technologies.
BOOK
Corporate Strategy Development: Insights from Military Strategic Practices
This study examines corporate strategy development through the lens of military strategic practices, highlighting the parallels between military and business approaches. It draws on data from a survey conducted among experienced Czech managers and management students, analysing their use of strategic tools, data preferences, and operational methodologies. Advanced statistical techniques, including Principal Component Analysis (PCA) and cluster analysis, reveal differences in the emphasis placed on macroeconomic indicators and internal processes by managers versus the preference for tools like SWOT and PESTLE among students. Key findings underscore the significance of protecting competitive intelligence and adopting adaptive methodologies to enhance decision-making. The study bridges theory and practice, offering practical recommendations for integrating military-inspired strategies into business education and corporate frameworks.
Journal Article
Competitive intelligence and the sales force
Government intelligence agencies throughout the world are finding once again that human abilities and sources rather than technology are more reliable and instrumental in intelligence gathering efforts. Companies have known this for quite some time and have tried to leverage their best source of competitive intelligence: the sale force! Because of their daily presence in the field and favored relationships with their customers, salespeople are the eyes and ears of their companies. In the new economic war, managers cannot take the chance of not being fully aware of the way they could be threatened by the competition. Yet, organizations face great difficulties to stimulate salespeople's collection and dissemination of competitive intelligence, and to manage market-based intelligence efficiently. This book aims to assist sales and marketing managers face such challenges while providing them with answers to the following key questions: How can a firm transform information into intelligence? What kind of information should be collected in the field? How can a firm manage and distill market-based intelligence across its functions and maintain a market orientation strategy? What is the best method to enhance and sustain the sales force's commitment to the firm's competitive intelligence system? Which methods might improve salespeople's competitive intelligence acquisition techniques and exploitation capabilities? How should firms approach ethical questions surrounding competitive intelligence activities? By leveraging the latest research, practitioners' interviews, companies' best practices, along with practical tools and guidelines, this book helps organizations achieve their market-orientation strategy and maintain a sustainable competitive edge.
eBook
AI marketing : the magic that unites the world
This text demonstrates how brands use AI to entice customers and discusses the use of AI as a competitive advantage for marketers.
BOOK
Mapping strategic knowledge
Anne Sigismund Huff and Mark Jenkins have brought leading academics together: to provide informed analysis and theory to illustrate the contribution of knowledge mapping to central issues in strategy and organization theory; to consider the contribution of these studies to management practice; and to address practical theoretic and methodological limitations of these tools, including several software tools now available to facilitate mapping.
eBook