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PurposeCurrently, most of the organisations that undertake business process reengineering (BPR) projects with the intention of enhancing their business performance are encountering several issues throughout their endeavours. As these BPR implementation issues are perceived as one of the key contributory factors leading to BPR project failures, it is crucial to adopt timely strategies to overcome these issues. Hence, this study is focused on identifying the strategies to be adopted to overcome BPR implementation issues.Design/methodology/approachFour case studies were conducted in organisations that have successfully implemented BPR projects within last five years. In total, 14 semi-structured interviews were conducted among the different stakeholders who got involved in the selected BPR projects for identifying the issues faced and the strategies that they have adopted during their project implementation.FindingsStudy derived twenty-seven issues faced by the Sri Lankan organisations during different phases of BPR projects, and forty-five unique strategies to deal with these derived BPR implementation issues.Originality/valueThis study contributes to the field by exploring the issues in implementing BPR projects that should be given enough consideration to ensure the success of BPR projects in the Sri Lankan context along with the strategies to overcome the issues encountered throughout them. It is expected that the findings of this study would be useful in ensuring the success of future BPR projects.

The present article delivers an analysis of the specific stages of reengineering implementation according to reengineering proponents and examines the strengths and limitations of the methodology developed by them. The analysis of the outlined stages of business process reengineering provides a detailed sequence of the stages of reengineering project implementation. The algorithm for business process reengineering is depicted in a block diagram which presents the summarized conceptual and structural components and the logical connections between the distinct steps of business process reengineering methodology which incudes seven stages: initiative for business process reengineering; diagnostics of existing business processes; business process redesign; implementation of redesigned business processes; summary and evaluation of business process reengineering efficiency; analysis and regulation.

Business process re-engineering (BPR) is an approach to improving organizational performance. It evolved mostly within the private sector to maintain a successful business model despite increasing global competition. BPR presents a fundamental improvement in the essential organizational design. This paper investigates recent studies of BPR and identifies the success factors of BPR projects and their connection to the human–technology–organization (HTO) framework. By examining the relevant literature, we study various factors and their effects on the implementation of BPR and how these factors can affect process performance, successfully or otherwise. The aim is to study the literature to determine the success factors and challenges for BPR in the HTO framework. The article concludes by emphasizing the factors that will help to allow BPR to be implemented with a wider use in different sectors.

Increasingly the business market competition is getting tougher. Companies are required to provide better products/services than their competitors. PT XYZ is a company engaged in food manufacturing. The products produced are snacks which are grouped into 4 parts, namely crackers, biscuit noodles and wafers. The business process in the sales department is still very manual and outdated because ordering goods is still over the phone which is considered inefficient. Therefore, improvement is needed by accelerating the time cycle of each activity and simplifying a series of activities as well as the use of technology that cuts business activity activities that have no added value and is repeated. One concept that can be applied is to reengineer business processes (BPR), namely the use of android technology with ESIA method which is able to facilitate marketing from anywhere using an android-based communication device.

The aim of this paper is to outline the importance of business process reengineering and to prove that it could have great effects on the manufacturing industry. Sustainability becomes an important factor in production and the issue of energy efficiency is examined in the paper. The research is conducted in a bread producing factory. After reengineering, the company achieves better performance, cost minimization, increase in production and a significant energy efficiency improvement.

Looking merely from the neoclassical perspective, cloud computing is price effective. However, according to institutional and transaction cost economics, cloud customers should estimate other costs beyond the price. Such costs may not be known to cloud customers, leading to unmet expectations and implementation challenges. The aim of this paper is to study transaction costs of cloud computing from the customer perspective to make the cloud journey less cloudy, i.e. more informed and well planned. This paper applies transaction cost theory to cloud computing through a 360-degree industry analysis. Expert interviews with vendor, customer and consultancy sides were conducted to understand costs associated with cloud computing. Findings were validated through a case study. Findings of this research indicate that cloud has high ‘asset specificity’ due to change management costs, meta services costs and business process reengineering costs. Cloud also has a considerable level of ‘uncertainty’ asking for managing contracts, investing in cloud-specific monitoring solutions and consciously reviewing of the legal compliance. Finally, cloud has high ‘transaction frequency’, which compensates for the needed investments triggered by ‘uncertainty’ and ‘asset specificity’.

Managing waste is a global challenge. Electronic wastes have been drawing the attention of the global communities in the recent past. In fact, waste management is a reactive strategy where we think about the extent of recyclability of materials to minimize environmental threats. There is a need for proactive approaches to maximize the volume of recycling of e-waste using simulation. It is possible through Business Process Reengineering and Value Engineering by augmenting appropriate modifications at the design level. Recent reports indicate that consumption of electronic goods has been rapidly increasing and the accumulation of disposable e-waste is at an alarming rate. The options before us are limited to sustain ecological balance, i.e., the product elements may go back to nature (reversibility) or ease of transformability of material to produce goods repetitively without using virgin resources from nature. Reversibility is possible in classical science but very rare in real-life situations due to constraints of feasibility and viability issues. The wide avenues for restoring sustainability solely depend on the ease of recyclability. In fact, recyclability serves the dual aspects, i.e., it leads to achieving sustainability, and at the same time, it strengthens the backbone of the economy. The latter is popularly coined as Circular Economy. This study attempts to develop a comprehensive framework for understanding the concept of recyclability and its essence and emergence in our life to address the concerns toward the environment and commitment toward economic enrichment and holistic growth.Graphic abstract

Reengineering is an integrity of means, measures and methods for cardinal improvement of the main indicators of company's activity. The analysis and subsequent changes of the existing business processes are carried out with this view. Reengineering project includes a number of interconnected stages: from the development of the image of a future company's business and schematic consideration of its future competitive strategy to the realization of the developed competitive strategy and introduction of new business processes at a company. Reengineering is the integrity of means, measures and methods including the corresponding information technologies, aimed at cardinal improvement of a company's activity main indicators. In order to achieve considerable improvement of the existing company's activity indicators reengineering presupposes fundamental changes in the existing business processes. That is why reengineering methods can be used by a company in the innovative strategy development. The innovative character of reengineering is in the introduction at a company of principally new business processes, aimed at, first of all, creating, mastering and application of technological innovations. The goal of the article is to form and analyze the peculiar features of commercial activity business processes reengineering. The authors have analyzed the techniques of business processes reengineering conducting. The article provides requirements to project companies, which conduct reengineering. A special attention is paid to the stages of reengineering. Instrumental means, used in business processes reengineering are analyzed in detail.

Purpose The purpose of this paper is to empirically evaluate business process orientation (BPO) of the Slovenian power supply business. Design/methodology/approach Within the empirical investigation, the level of BPO maturity was measured in the 19 organizations of the power supply business. The survey was focused on the top, middle and lower managers. As a measuring instrument, a questionnaire for the extended concept of process orientation with nine elements was used. Findings The results of the BPO measurement show that, despite this long-standing preoccupation with processes, certified management system and the computerization of operations, process maturity is not high. Particularly the lowest score for information technology represents a surprise. Practical implications This research makes significant contributions to the literature and above all to scholars and practitioners who work professionally in this field and will find useful guidance for a better understanding of applying BPO and maturity models. Social implications One important reason for performing the maturity measurement in the power supply business is the importance of its activities for the operation and development and environmental impact of the whole of Slovenian society. Originality/value Presented research is the first one which considers the BPO maturity in the Slovenian power supply business and therefore contributes to understanding of the “intangible factors” which have impact on the introduction of business process management and BPO.

The article discusses the use of the methodology of reengineering in the investment-construction. The goals, tasks, various options for their solution, application areas of reengineering in construction are identified, as well as its basic principles and development directions are formulated in the article. In this regard, it is assumed, that practical use of reengineering methodology will contribute to the creating of the comfortable and safe living environment, as well as competitive advantages of the building construction organizations, aimed at the reduction of cost and terms of works realization, increase of productivity and production quality. Works of foreign and domestic scientists are used as initial materials on the research issues, and functional and structural analysis are taken as cognition methods. In this regard, a retrospective of reengineering is investigated, a definition of this concept and its qualifications (\"capital construction facility reengineering\", \"business process reengineering\", \"technological process reengineering\") are given, and directions for use in the investment-construction activities are established. At the corporate level, there are three types of reengineering: business processes, technological processes and capital construction facility. The article presents the distribution of these types of reengineering on the timeline of the investment-construction, as well as the distribution of participants by types of reengineering, the volumetric nature of reengineering is noted. It is shown, that a specific type of reengineering is the reengineering of territories and buildings and possible directions of its impulse are presented. Considering the sectoral level as the highest level in the hierarchy, the possible options for initiating reengineering \"top-down\" and \"bottom-up\" are established, and factors influencing this process are identified.