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"CREATION"
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Special Section Introduction—Online Community as Space for Knowledge Flows
by
von Krogh, Georg
,
Lakhani, Karim R.
,
Monteiro, Eric
in
community of practice
,
digital platform
,
digital technology
2016
Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the conditions for flows of tacit and explicit knowledge in online communities and advance an unconventional theoretical conjecture: Online communities give rise to tacit knowledge flows between participants. The crucial condition for these flows is not the advent of novel, digital technology as often portrayed in the literature, but instead the technology’s domestication by humanity and the sociality it affords. This conjecture holds profound implications for theory and research in the study of management and organization, as well as their relation to information technology.
Journal Article
The process of co-creation in educational services: insights from interviewing co-creative actors in higher education
by
Jiang, Zixi
,
Uncles, Mark
,
Yu, Ava Huijuan
in
Collaborative learning
,
Customer services
,
Educational services
2025
PurposeThis study develops a comprehensive understanding of the co-creation (CC) process in educational services. The specific context is higher education (HE), a vital sector within the domain of educational services.Design/methodology/approachWe draw insights from those directly participating in CC within HE courses and programs. A grounded theory approach is employed, with data collected from interviews and focus groups. In total, 70 students, professors, tutors and support staff shared their practices in, and reflections on, CC. Our data coding was subjected to inter-coder reliability checking.FindingsKey antecedents of CC are individual competence, tangible and intangible organizational support and technology readiness, with motivation, personal characteristics and activity design moderating the relationship between antecedents and CC. Outcomes of CC are shown to be positive (e.g. satisfaction), negative (e.g. co-destruction) or a positive/negative mix. Alignment, timing and interventions prove to be key moderators of the relationship between CC and its outcomes. We also highlight three features and four building blocks of CC, as well as inner and meta feedback loops in the CC process.Originality/valueDrawing on the insights afforded by our interviewees, we derive the comprehensive Co-Creation in Educational Services (CCES) framework. CCES encapsulates antecedents, consequences, moderators and feedback to provide an understanding of how distinct aspects of CC interconnect. For the educational setting, CCES also contextualizes the established CC building blocks as conversation, autonomy, reflection and transparency.
Journal Article
Online community as space for knowledge flows
by
Lakhani, Karim R
,
von Krogh, Georg
,
Monteiro, Eric
in
Evaluation
,
Public software
,
Social networks
2016
Journal Article
Creation myths of the world : an encyclopedia
Nearly every belief system in every part of the world has its own distinctive answers to how the world was created, often taking the form of a story or myth. These narratives offer insight into a culture's values, its world view, and its interpretations of the relationship between the individual, society, and the divine.
Critical service logic: making sense of value creation and co-creation
by
Voima, Päivi
,
Grönroos, Christian
in
Betriebliche Wertschöpfung
,
Business and Management
,
Conceptual/Theoretical Paper
2013
Because extant literature on the service logic of marketing is dominated by a metaphorical view of value co-creation, the roles of both service providers and customers remain analytically unspecified, without a theoretically sound foundation for value creation or co-creation. This article analyzes value creation and co-creation in service by analytically defining the roles of the customer and the firm, as well as the scope, locus, and nature of value and value creation
.
Value creation refers to customers’ creation of value-in-use; co-creation is a function of interaction. Both the firm’s and the customer’s actions can be categorized by spheres (provider, joint, customer), and their interactions are either direct or indirect, leading to different forms of value creation and co-creation. This conceptualization of value creation spheres extends knowledge about how value-in-use emerges and how value creation can be managed; it also emphasizes the pivotal role of direct interactions for value co-creation opportunities.
Journal Article
Answers to unsolved questions of life
2004
Provides explanations to fundamental questions about life to which there seems to be no clear answer, such as, \"Who are we?\" and \"What is the meaning of life?\"
The Power of Co-Creation in the Energy Transition—DART Model in Citizen Energy Communities Projects
by
Rozwadowska, Magdalena
,
Szymański, Piotr
,
Pierzchała, Marcin
in
Alternative energy
,
citizen energy community
,
Citizen participation
2021
Successful energy transformation is interconnected with greater citizenry participation as prosumers. The search for novel solutions to implement the transition to renewable energy that will neutralize the barriers to this process, e.g., the reluctance of citizens to get involved, lack of trust in decision-makers and lack of co-ownership of energy projects, is inevitable as a part of the bottom-up process. Energy communities have vast potential to scale up Renewable Energy projects. Due to the fact that in Poland, establishing citizen energy communities in the cities is not allowed, the key success factor of energy transformation is to engage housing cooperatives and other housing communities in this process. A similar legal framework prevents communities from establishing themselves in the Czech Republic and Hungary. The research problem of this paper is to identify determinants of the co-creation process in Renewable Energy project activation at the housing cooperative level. The aim is to identify key conditions that housing cooperatives should establish in order to successfully undertake Renewable Energy project implementation using a co-creation approach. The literature study shows that the term “co-creation” is not often used in energy transition projects, although many local energy transitions are indeed co-created, unfortunately not in a structured methodical manner. In the research, we apply the DART (Dialogue, Access, Risk, Transparency) model as the framework to conduct the analysis. The study has been carried out using quantitative and qualitative research methods and based on primary and secondary data. Our findings indicate that considering the different areas of the DART model, co-creation was most visible in the area of dialogue-communication between cooperative authorities and its members, while it was least visible in the area of transparency. Based on the results pertaining to the implemented project, the researchers postulate the inclusion of factors beyond the DART model that further shape the co-creation process.
Journal Article