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Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality
by
Webster, Craig
,
Ivanov, Stanislav
in
Artificial intelligence
,
Automation
,
Business enterprises
2019
Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
Influence empire : inside the story of Tencent and China's tech ambition
by
Chen, Lulu, author
in
Teng xun (Computer Firm) History.
,
Teng xun (Computer Firm)
,
Internet industry China.
2022
\"In 2017, a company known as Tencent overtook Facebook to become the world's fifth largest company. It was a watershed moment, a wake-up call for those in the West accustomed to regarding the global tech industry through the prism of Silicon Valley: Facebook, Google, Apple and Microsoft ... In this fascinating narrative - crammed with insider interviews and exclusive details - Lulu Chen tells the story of how Tencent created the golden era of Chinese technology, and delves into key battles involving Didi, Meituan and Alibaba. It's a chronicle of critical junctures and asks just what it takes to be a successful entrepreneur in China\"--Publisher's description.
The Future of Work
2018,2019
Looking for ways to handle the transition to a digital economy
Robots, artificial intelligence, and driverless cars are no longer things of the distant future. They are with us today and will become increasingly common in coming years, along with virtual reality and digital personal assistants.
As these tools advance deeper into everyday use, they raise the question-how will they transform society, the economy, and politics? If companies need fewer workers due to automation and robotics, what happens to those who once held those jobs and don't have the skills for new jobs? And since many social benefits are delivered through jobs, how are people outside the workforce for a lengthy period of time going to earn a living and get health care and social benefits?
Looking past today's headlines, political scientist and cultural observer Darrell M. West argues that society needs to rethink the concept of jobs, reconfigure the social contract, move toward a system of lifetime learning, and develop a new kind of politics that can deal with economic dislocations. With the U.S. governance system in shambles because of political polarization and hyper-partisanship, dealing creatively with the transition to a fully digital economy will vex political leaders and complicate the adoption of remedies that could ease the transition pain. It is imperative that we make major adjustments in how we think about work and the social contract in order to prevent society from spiraling out of control.
This book presents a number of proposals to help people deal with the transition from an industrial to a digital economy. We must broaden the concept of employment to include volunteering and parenting and pay greater attention to the opportunities for leisure time. New forms of identity will be possible when the \"job\" no longer defines people's sense of personal meaning, and they engage in a broader range of activities. Workers will need help throughout their lifetimes to acquire new skills and develop new job capabilities. Political reforms will be necessary to reduce polarization and restore civility so there can be open and healthy debate about where responsibility lies for economic well-being.
This book is an important contribution to a discussion about tomorrow-one that needs to take place today.
Mexico's transition to a knowledge-based economy : challenges and opportunities
2008
Unlock Mexico's Economic Potential in the Knowledge Era. This insightful study examines Mexico's journey toward a knowledge-based economy, revealing both challenges and opportunities for sustainable growth.
Authored by experts Yevgeny Kuznetsov and Carl Dahlman, this volume provides strategies for enhancing Mexico's competitiveness through innovation, education reform, and strategic investment in ICT infrastructure. Discover how Mexico can leverage its regional diversity and existing strengths to transform its economy and improve the lives of its citizens.
* Understand the key sources of growth in the global knowledge economy
* Identify challenges and opportunities for Mexico's economic transformation
* Explore strategies for enhancing competitiveness through innovation and education
* Learn how to promote regional development and overcome institutional rigidities
For policymakers, economists, business leaders, and academics interested in Mexico's economic future.
Can digital technology innovation contribute to firms’ market value?
2024
With the rapid development of digital technology, digital technology innovation has become a core driver of China’s economic development. Thus, this study uses A-share listed companies from 2003 to 2021 as the research sample. The digital patents of firms are identified to portray the level of digital technology innovation by matching the digital economy industry classification code, national economy industry classification code, and IPC number. Considers the economic effect of digital technology innovation from the perspective of firm market value. It is found that digital technology innovation significantly contributes to the increase in firm market value, and this finding still holds when robustness tests are performed. Mechanistic tests have shown that digital technology innovation affects firm market value by driving digital transformation, promoting productivity, and enhancing market profitability. Further analysis reveals that digital technology innovation has a more significant effect on increasing firm market value for large, non-state, capital-intensive, technology-intensive and low internal control costs firms. This study verifies the enabling effect of digital technology innovation on the development of the real economy at the micro level, and provides insights for the optimization of China’s digital technology innovation policies and the formulation of firms’ digital development strategies.
Journal Article
Society 5.0 : industry of the future, technologies, methods and tools
2018
Following the rapid development of connected technologies, which are now highly sophisticated and spread across the globe, Society 5.0 has emerged and brought with it a dramatic societal shift. In 1998, Kodak, the world leader in photographic film, had 170,000 employees. It thus seemed unthinkable that just 3 years later, the majority of people would stop taking photographs to paper film and that Kodak would have disappeared. These are the stakes of this new society that is taking shape. This book, which does not seek to critique current politics, management or marketing literature, aims to fight against the excesses of this often-misunderstood Society 5.0 and to present the ideas and associated technologies that comprise it, all working towards societal improvement. Among these technologies, artificial intelligence, robotics, digital platforms and 3D printing are undoubtedly the most important, and thus receive the greatest focus.
Knowledge sharing and technological innovation capabilities of Chinese software SMEs
by
Zhang, Xumei
,
Yao, Jianguo
,
Crupi, Antonio
in
Case studies
,
Competitive advantage
,
Corporate culture
2020
Purpose
This paper aims to investigate how knowledge sharing influences technological innovation capability (TIC) of the software small- and medium-sized enterprises (SSMEs).
Design/methodology/approach
Based on the theories regarding knowledge management, TIC, software engineering and open innovation, this paper constructed a research model comprising factors affecting knowledge sharing, knowledge sharing and TIC, and then tested the model quantitatively. The study focuses on SSMEs in China collecting 457 online questionnaires and uses a structural equation model to test the hypotheses.
Findings
The knowledge sharing culture, organizational structure, middle-level leadership and management system have significantly positive effects on tacit knowledge sharing; management system and IT support have significantly positive effects on explicit knowledge sharing; both explicit and tacit knowledge sharing have significantly positive effects on TIC.
Research limitations/implications
The study enriches the research on knowledge sharing and TIC. However, it does not consider factors affecting knowledge sharing at the non-organizational level or the interaction between explicit and tacit knowledge sharing.
Practical implications
The study offers several recommendations/suggestions for helping SSMEs to promote and implement explicit or tacit knowledge sharing and TIC.
Originality/value
This paper examines the impact of knowledge sharing on TIC from the perspective of knowledge management deconstructing knowledge sharing from the epistemological dimension and the TIC of software companies on the basis of software engineering theory. It provided a new theoretical perspective for the research of knowledge management and technological innovation management in SSMEs.
Journal Article
Research on high-quality development path of strategic emerging enterprises enabled by innovation
by
Yao, Qiangqiang
,
Li, Lin
,
Cui, Yujie
in
Biology and Life Sciences
,
Capital costs
,
Computer and Information Sciences
2025
Promoting the high-quality development of strategic emerging enterprises is an inevitable approach to building a strong nation, and innovation serves as the critical engine providing core momentum for such development. From the perspective of complex causal effect analysis, this article selects 176 A-share listed companies in strategic emerging industries from 2012 to 2023 as samples and employs a combination of methods including NCA, multi-period fsQCA, and empirical regression analysis to distill practical pathways for innovation-driven high-quality development in these enterprises. The research findings are summarized as follows: (1) There is no single necessary condition for achieving high-quality development in strategic emerging enterprises; rather, it is the result of the synergistic interaction among technological innovation, talent innovation, and policy innovation. (2) Technological innovation has consistently played a pivotal role across all periods, with R&D investment identified as a key factor driving high-quality development. Other contributing factors also exhibit heterogeneous effects within the configurations of each period. (3) Four distinct configuration paths for high-quality development emerge across the three periods: the technology-dominant type, the “technology and talent” dual-driven type, the “technology and policy” dual-driven type, and the comprehensive innovation type. This study leverages complex causal effect analysis to offer scientific insights to relevant policymakers and enterprise managers, thereby facilitating the high-quality development of strategic emerging enterprises.
Journal Article
Service in the AI Era
by
Spohrer, Jim
,
Maglio, Paul P
,
Vargo, Stephen L
in
Artificial intelligence-Moral and ethical aspects
,
Power (Philosophy)
,
Technology-Social aspects
2022
Are you prepared for the coming AI era?AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another.