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"Disappointment."
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The disappointment dragon : learning to cope with disappointment (for all children and dragon tamers, including those with Asperger syndrome)
This illustrated book brings to life the issue of dealing with disappointment through the endearing characters of the Disappointment Dragon and the Dragon of Hope who help children learn about the best ways to manage life's difficult times. There is an introduction for parents and carers, and a list of management techniques at the end of the book.
Book
Divining Syria's Future
When rebel forces seized Damascus on 8 December 2024, toppling the regime of Syrian president Bashar al-Assad, Syrians were presented with another chance at democracy after decades. If the current moment provides Syrians the opportunity to revive the efforts of their forefathers, the risk of disappointment remains considerable. Syria's poverty and its hostile neighborhood further complicate democratic consolidation. The ascension to the presidency of Ahmad al-Sharaa, commander of Hayat Tahrir al-Sham (Organization for the Liberation of Syria, or HTS), raises concerns due to his past authoritarian practices and uncertain democratic commitments. Despite these challenges, it is impossible not to have at least a sliver of faith in Syrians' capacity to finally achieve democracy.
Journal Article
Soccer surprise
Alex has just moved and joined a new soccer team, where she is expected to play a different position; when her error leads to the team's first loss she has to learn to put aside her pride and put the team first.
Book
Trust, Distrust and Commitment
Recent philosophical work on trust has emphasised its importance to both epistemology and ethics, asking whether reasons to trust someone must be based on reasons to think her trustworthy. Hawley adopts two common assumptions. First, trust is primarily a three-place relation, involving two people and a task: you may trust me to look after your children, to keep a secret, or to tell the truth (Holton 1994, Jones 1996, Hardin 2002, Hieronymi 2008). We do sometimes speak of simply trusting someone, and Hawley will discuss this generalised trust in section 7.2. Second, trust involves expectations about both competence and willingness: when you trust me to look after your children, you take it that I am capable of childcare, and that I will exercise that capability as required.
Journal Article
Belief-Dependent Motivations and Psychological Game Theory
The mathematical framework of psychological game theory is useful for describing many forms of motivation where preferences depend directly on one’s own or others’ beliefs. It allows for incorporating, for example, emotions, reciprocity, image concerns, and self-esteem in economic analysis. We explain how and why, discussing basic theory, experiments, applied work, and methodology.
Journal Article
Metaverse through the prism of power and addiction: what will happen when the virtual world becomes more attractive than reality?
New technologies are emerging at a fast pace without being properly analyzed in terms of their social impact or adequately regulated by societies. One of the biggest potentially disruptive technologies for the future is the metaverse, or the new Internet, which is being developed by leading tech companies. The idea is to create a virtual reality universe that would allow people to meet, socialize, work, play, entertain, and create.Methods coming from future studies are used to analyze expectations and narrative building around the metaverse. Additionally, it is examined how metaverse could shape the future relations of power and levels of media addiction in the society.Hype and disappointment dynamics created after the video presentation of meta’s CEO Mark Zuckerberg have been found to affect the present, especially in terms of certainty and designability. This idea is supported by a variety of data, including search engine n-grams, trends in the diffusion of NFT technology, indications of investment interest, stock value statistics, and so on. It has been found that discourse in the mentioned presentation of the metaverse contains elements of optimism, epochalism, and inventibility, which corresponds to the concept of future essentialism.On the other hand, power relations in society, inquired through the prism of classical theorists, indicate that current trends in the concentration of power among Big Tech could expand even more if the metaverse becomes mainstream. Technology deployed by the metaverse may create an attractive environment that would mimic direct reality and further stimulate media addiction in society.It is proposed that future inquiries examine how virtual reality affects the psychology of individuals and groups, their creative capacity, and imagination. Also, virtual identity as a human right and recommender systems as a public good need to be considered in future theoretical and empirical endeavors.
Journal Article
A Structural Analysis of Disappointment Aversion in a Real Effort Competition
We develop a novel computerized real effort task, based on moving sliders across a screen, to test experimentally whether agents are disappointment averse when they compete in a real effort sequentialmove tournament We predict that a disappointment averse agent, who is loss averse around her endogenous choice-acclimating expectations-based reference point, responds negatively to her rival's effort. We find significant evidence for this discouragement effect, and use the Method of Simulated Moments to estimate the strength of disappointment aversion on average and the heterogeneity in disappointment aversion across the population.
Journal Article
Optimal strategy for enterprises’ green technology innovation considering individual disappointment avoidance and altruistic reference based on differential game theory
The achievement of the carbon peaking and carbon neutrality goals requires the joint efforts of multiple parties such as the government, enterprises, and consumers in the green supply chain, so how to maximize the efficiency of collaborative innovation among multiple parties under the condition of information asymmetry is a practical problem that urgently needs to be solved. This paper considers the disappointment avoidance behavior and altruistic behavior of decision-makers in the context of uncertain consumer green preferences, and constructs a differential game model for green supply chain management consisting of a manufacturer and a retailer under four decision-making modes. Through mathematical deduction and simulation based on the data of Green company and Walmart company, the results show that: (1) Under the four decision-making modes, the disappointment avoidance degree of decision-makers negatively affects manufacturer's green technology innovation behavior, but does not affect retailer's green advocacy behavior; (2)The altruistic preference coefficient has a positive effect on retailer's green advocacy efforts, while its impact on manufacturer's green technology innovation efforts is uncertain; (3)Under the four decision-making modes, the optimal green advocacy efforts of retailer are the highest under centralized decision, and the lowest under no cost sharing decision. Cost sharing and altruistic preference coefficient help to improve the optimal green advocacy efforts of retailer under the decentralized scenarios. While the relative size of manufacturer’s green technology innovation efforts under four decision-making is uncertain, which is related to the disappointment avoidance utility of retailers.
Graphical abstract
Journal Article
Effects of the anthropomorphic image of intelligent customer service avatars on consumers' willingness to interact after service failures
PurposeIntelligent customer service has started replacing human employees in providing services to customers in numerous industries. Based on the expectancy disconfirmation theory, this study explores how different types of anthropomorphic avatar images of the intelligent customer service would affect consumer responses such as the willingness to interact, in the context of a service failure. The underlying mechanism and boundary conditions are also examined.Design/methodology/approachTwo experimental studies were conducted to investigate the effect of the anthropomorphic image of intelligent customer service on consumers' willingness to interact and the potential role of consumer expectation and disappointment, following a service failure (Study 1). The moderating effect of anthropomorphic type was also explored (Study 2).FindingsIn the context of a customer service failure, an anthropomorphized intelligent customer service avatar that appeared competent (vs. warm) induced higher customer disappointment. However, if the anthropomorphic avatar had a cartoon-like appearance, the effect of avatar image perception (competent vs. warm) on consumers' willingness to interact diminishes.Originality/valueThis research enriches and expands the literature on interactive marketing and artificial intelligence and provides practical guidance for companies to design or choose avatar images for intelligent customer service.
Journal Article