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[...]binge-watching reminded me of the excellent management lessons to be gleaned from Brenda Leigh, which I wrote about in this space back in 2011: * Assess your team's strengths and weaknesses and make assignments accordingly. Deputy Chief Johnson could personally perform any assignment she gives to one of her detectives (except maybe driving confidently around the unfamiliar streets of Los Angeles), and they know that she knows exactly what she's asking them to do. * Recognize the line between personal and professional. [...]it is her second-incommand, retirement-age Lt. Provenza, who tends to give other people the grunt work. [...]since none of us is likely to read Jones' 6,700-page report, it's worth investing two hours to get a basic understanding of why traditional rapportbuilding techniques - the kind Brenda Leigh Johnson deploys to get confessions in \"The Closer\" - were abandoned in favor of torture-by-another-name.