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Embarrassed
\"Early readers will learn to recognize and comprehend the feeling of embarrassment through relatable situations and examples. Utilizing full-page, engaging photographs alongside simple text and relevant sight words, this book is a helpful guide that aids young readers in navigating their emotions while also providing an opportunity to practice their reading skills. Includes a page for caregivers and teachers that suggests guiding questions to help aid in reading comprehension.\"-- Provided by publisher.
BOOK
Shame on You: When Materialism Leads to Purchase Intentions Toward Counterfeit Products
In recent years, counterfeiting has grown exponentially and has now become a grave economic problem. The acquisition of counterfeits poses an ethical dilemma as it benefits the buyer and illegal seller at the cost of the legitimate producer and with fewer taxes being paid throughout the supply chain. Previous research reveals inconsistent and sometimes inconclusive findings regarding whether materialism is associated, positively or negatively, with intentions to purchase counterfeits. The current research seeks to resolve these inconsistencies by investigating previously ignored interactions between three variables: risk of embarrassment, counterfeit detectability and product conspicuousness. First, risk of embarrassment mediates the relationship between materialism and counterfeit purchase intentions. Specifically, materialism negatively predicts counterfeit purchase intentions as mediated by risk of embarrassment. Second, this relationship only holds when the counterfeit can be easily detected. When it is not easily detected, materialism instead leads to positive purchase intentions. Third, these positive effects can be offset when the product is not highly visible. This research has important implications for marketers, manufacturers and academics and contributes to better understanding the antecedents of counterfeit purchases.
Journal Article
Schadenfreude : the joy of another's misfortune
We all know the pleasure felt at someone else's misfortune. The Germans named this furtive delight in another's failure schadenfreude (from schaden damage, and freude, joy), and it has perplexed philosophers and psychologists for centuries. Why can it be so satisfying to witness another's distress? And what, if anything, should we do about it? Schadenfreude illuminates this hidden emotion, inviting readers to reflect on its pleasures, and how we use other people's miseries to feel better about ourselves. Written in an exploratory, evocative form, it weaves examples from literature, philosophy, film, and music together with personal observation and historical and cultural analysis. And in today's world of polarized politics, twitter trolls and \"sidebars of shame,\" it couldn't be timelier. Engaging, insightful, and entertaining, Schadenfreude makes the case for thinking afresh about the role this much-maligned emotion plays in our lives -- perhaps even embracing it.
Book
Robots do not judge: service robots can alleviate embarrassment in service encounters
Although robots are increasingly used in service provision, research cautions that consumers are reluctant to accept service robots. Five lab, field, and online studies reveal an important boundary condition to earlier work and demonstrate that consumers perceive robots less negatively when human social presence is the source of discomfort. We show that consumers feel less judged by a robot (vs. a human) when having to engage in an embarrassing service encounter, such as when acquiring medication to treat a sexually transmitted disease or being confronted with one’s own mistakes by a frontline employee. As a consequence, consumers prefer being served by a robot instead of a human when having to acquire an embarrassing product, and a robot helps consumers to overcome their reluctance to accept the service provider’s offering when the situation becomes embarrassing. However, robot anthropomorphism moderates the effect as consumers ascribe a higher automated social presence to a highly human-like robot (vs. machine-like robot), making consumers feel more socially judged.
Journal Article
Attack of the mutant underwear
Fifth-grader Cody Carson keeps a journal of his hopes for a fresh start in a town where nobody knows about his humiliating mistakes of the past, but before school even begins so does his embarrassment.
Book
Service robots, agency and embarrassing service encounters
PurposeExtant research mainly focused on potentially negative customer responses to service robots. In contrast, this study is one of the first to explore a service context where service robots are likely to be the preferred service delivery mechanism over human frontline employees. Specifically, the authors examine how customers respond to service robots in the context of embarrassing service encounters.Design/methodology/approachThis study employs a mixed-method approach, whereby an in-depth qualitative study (study 1) is followed by two lab experiments (studies 2 and 3).FindingsResults show that interactions with service robots attenuated customers' anticipated embarrassment. Study 1 identifies a number of factors that can reduce embarrassment. These include the perception that service robots have reduced agency (e.g. are not able to make moral or social judgements) and emotions (e.g. are not able to have feelings). Study 2 tests the base model and shows that people feel less embarrassed during a potentially embarrassing encounter when interacting with service robots compared to frontline employees. Finally, Study 3 confirms that perceived agency, but not emotion, fully mediates frontline counterparty (employee vs robot) effects on anticipated embarrassment.Practical implicationsService robots can add value by reducing potential customer embarrassment because they are perceived to have less agency than service employees. This makes service robots the preferred service delivery mechanism for at least some customers in potentially embarrassing service encounters (e.g. in certain medical contexts).Originality/valueThis study is one of the first to examine a context where service robots are the preferred service delivery mechanism over human employees.
Journal Article
Who wet my pants?
When Reuben the bear brings doughnuts to his forest friends, they discover that his pants are wet and he angrily accuses them of the dirty deed.
Book
Why do children and adolescents (not) seek and access professional help for their mental health problems? A systematic review of quantitative and qualitative studies
Mental health disorders in children and adolescents are highly prevalent yet undertreated. A detailed understanding of the reasons for not seeking or accessing help as perceived by young people is crucial to address this gap. We conducted a systematic review (PROSPERO 42018088591) of quantitative and qualitative studies reporting barriers and facilitators to children and adolescents seeking and accessing professional help for mental health problems. We identified 53 eligible studies; 22 provided quantitative data, 30 provided qualitative data, and one provided both. Four main barrier/facilitator themes were identified. Almost all studies (96%) reported barriers related to young people’s individual factors, such as limited mental health knowledge and broader perceptions of help-seeking. The second most commonly (92%) reported theme related to social factors, for example, perceived social stigma and embarrassment. The third theme captured young people’s perceptions of the therapeutic relationship with professionals (68%) including perceived confidentiality and the ability to trust an unknown person. The fourth theme related to systemic and structural barriers and facilitators (58%), such as financial costs associated with mental health services, logistical barriers, and the availability of professional help. The findings highlight the complex array of internal and external factors that determine whether young people seek and access help for mental health difficulties. In addition to making effective support more available, targeted evidence-based interventions are required to reduce perceived public stigma and improve young people’s knowledge of mental health problems and available support, including what to expect from professionals and services.
Journal Article
How to die of embarrassment every day : a true story
Author Ann Hodgman recalls her suburban childhood, her pets, siblings, friends and lots of embarrassment.
Book
Don't get embarrassed, get creative! How creative thinking helps mitigate consumer embarrassment
Consumer embarrassment occurs frequently and can negatively impact both consumers and marketers. The current work demonstrates that encouraging consumers to engage in creative thinking—whether generating new ideas (e.g., crowdsourcing) or through exposure to creativity-related words—is one way for marketers to address the challenges posed by consumer embarrassment. Three studies demonstrate that prompting creative thinking makes consumers feel less embarrassed in subsequent consumer contexts. Specifically, the findings suggest that when consumers are prompted to think creatively, they assess behaviors that violate social norms as more socially acceptable, lowering feelings of embarrassment across a variety of consumption contexts. This research contributes to our understanding of the many benefits of engaging consumers in creative thinking and the growing stream of work exploring tactics companies can employ to help mitigate consumer embarrassment. This research also offers practical implications for both marketers and consumers.
Journal Article