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I feel your pain
Empathy, a multidimensional construct comprised of cognitive, affective, and behavioral dimensions, has been advanced as a critical predictor of prosocial behavior and effectiveness in the workplace. However, despite organizational interest in empathy, there is a lack of consensus on what empathy is, how empathy should be measured, and how empathy research can meaningfully contribute to our understanding of organizational behavior. This paper aims to provide a roadmap for researchers and practitioners interested in empathy in the workplace. We first provide an updated overview of the state of the broader multidisciplinary literature on empathy. On the basis of this literature, we outline the three dimensions of empathy, discuss the distinctions between state/trait and observer/judged empathy, and compare empathy with related constructs. This integrated multidimensional conceptualization provides the basis for our critical review and recommendations. We review the organizational research on empathy (1983–2018), identifying critical issues with how empathy has been conceptualized, measured, and designed, and offer practical recommendations for the advancement of organizational research on empathy. We conclude by highlighting two fundamental questions: (a) is empathy associated with important outcomes of interest to organizations and employees, and (b) can empathy be changed, and if so, how?
Journal Article
Empathy : a history
Empathy: A History tells the fascinating and largely unknown story of the first appearance of \"empathy\" in 1908 and tracks its shifting meanings over the following century. Despite empathy's ubiquity today, few realize that it began as a translation of Einfèuhlung or \"in-feeling\" in German psychological aesthetics that described how spectators projected their own feelings and movements into objects of art and nature. -- Publisher description.
BOOK
Empathy
Empathy is sometimes a surprisingly evasive emotion. It is in appearance the emotion responsible for stitching together a shared experience with our common fellow. This volume looks for the common ground between the results of Digital Media ideas on the subject, fields like Nursing or Health and Social Care, Psychiatry, Psychology, and Philosophy, and finally even in Education, Literature and Dramatic Performance.
eBook
Step forward with empathy
\"Empathy helps us to understand the feelings, perspectives, and situations of other people. Being able to put yourself in someone else's shoes helps you to be kind to others and be a person that others depend on for help. This empowering title offers helpful ideas, practical tips, and inspiring stories about how having empathy for others can help you reach your goals. From how to listen respectfully to the concerns of others to ways you can be a positive light in the lives of those around you, learn how to step forward with empathy to understand and help others!\"-- Provided by publisher.
Book
Un estudio transcultural: empatía y la toma de perspectiva en niños brasileños y estadounidenses
Previous studies have showed development in perspective-taking abilities and empathy along childhood, and suggested the existence of relationships between these variables and aspects of culture. The study presented here investigated the relationship between empathy and role-taking in a sample composed by American and Brazilian children 6-13- year-olds. The method involved the administration of the Index of Empathy for Children and Adolescent – IECA (Bryant, 1982) and one Role-taking task. Results showed that American children scored higher in Role-taking than Brazilian participants. On the other hand, Brazilian children scored higher in empathy than American participants. Results are discussed considering previous cross-cultural studies on social and cognitive development.
Journal Article