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Nannies, migration and early childhood education and care : an international comparison of in-home childcare policy and practice
This book presents new empirical research about in-home child care in Australia, the United Kingdom and Canada, three countries where governments are pursuing new ways to support the recruitment of in-home childcare workers through funding, regulation and migration.
Book
Citizen Use of E-Government Services Websites: A Proposed E-Government Adoption Recommendation Model (EGARM)
This study explored the factors influencing citizens' adoption of e-government services through the open government/data concept by proposing and validating an e-government adoption recommendation model (EGARM). The data was analyzed with Smart PLS-SEM. The results show that the intention to use e-government website is positively related to the intention of citizens to recommend the adoption of e-government services. Trust in government and the internet were significant predictors of the intention to use e-government services. While information quality was significant in determining the intention to use, it was however not significant in predicting the citizen's trust in government. Also, information accessibility and accountability were both significant predictors of trust in government but not the intention to use. Additionally, collaboration was found to predict the intention to use but not trust in government. Finally, empowerment was a significant determinant of the intention to use and trust in government.
Journal Article
Value Co-Creation for E-Government Services in Small Island Developing Nations: A Case Study
The adoption of e-government services in Small Island Developing Nations (SIDNs) aims to enhance public service efficiency, inclusiveness, and quality. However, e-government service development in SIDNs faces some significant constraints, including limited resources, geographical isolation, low digital literacy levels, and inadequate technological infrastructure. This study investigates value co-creation approaches in e-government service, aiming to identify specific value co-creation processes and methods to support sustainable e-government initiatives in SIDN settings. The study applies a qualitative approach; based on the thematic analysis of interviews with government stakeholders, it identifies contextual factors and conditions that influence e-government value co-creation processes in SIDNs and strategies for sustainable e-government service value co-creation. This study contributes a value co-creation framework that applies participatory design, agile development, collaborative governance, socio-technical thinking, and technology adaptation as methods for the design and implementation of flexible and inclusive e-government services that are responsive to local needs, resilient to challenges, and sustainable over time. The framework can be used by policymakers and practitioners to facilitate sustainable digital transformation in SIDNs through collaborative governance, active participation, and civic engagement with innovative technologies.
Journal Article
Childcare markets : can they deliver an equitable service?
This text brings together recent policy relevant research from seven nations operating childcare markets, allowing comparisons between privatisation and marketisation processes of early childcare education and care services.
Book
Pennsylvania Government and Politics
This book provides a comprehensive examination of the Keystone
State's formal and informal political institutions and players,
past and present, and elucidates the place each holds in governing
the commonwealth today. Covering a period of more than three
hundred years, this volume presents a clear and succinct overview
of
• the commonwealth's political history, culture, and
geography;
• interactions between office holders, civil servants, special
interest groups, and the media;
• policy development and implementation;
• how laws are created, enacted, and enforced;
• hierarchy and interaction among state, county, local, and
special district government bodies and officials;
• tax collection and disbursement; and
• the political upheaval in the wake of the COVID-19 pandemic
and the 2020 presidential election.
Featuring practical appendixes and interviews with current and
past office holders, bureaucrats, party leaders, and political
journalists, this astute and informative book is an indispensable
tool for understanding politics in the Keystone State.
eBook
Performing ‘Initial Assessment’: Identifying the Latent Conditions for Error at the Front-Door of Local Authority Children's Services
This article draws attention to the faulty design elements at the front-door of children's local authority services, arguing that current attempts to increase safety, through the formalization of organizational procedures and their enactment by IT systems, may have had the contrary effect. We argue that the analysis of errors in organizational settings should focus on immanent systemic weaknesses, particularly the ‘latent conditions’ for error that generally increase the risk of failure. Reporting the findings from a two-year ESRC-funded ethnographic study, and examining the local adaptations of practice arising in the performance context of the ‘modernized’ front-door of children's services, we draw attention to the short-cuts that the current configuration of the initial assessment system appears to necessitate, given the immutable timescales and excessive audit requirements. New modes of governance can clearly play a central role in error management, but the design of an effective system needs to be based on the needs of users and on a thorough understanding of their working practices.
Journal Article