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PROTESTS AS STRATEGIC GAMES
Social scientists have long viewed the decision to protest as strategic, with an individual’s participation a function of their beliefs about others’ turnout. We conduct a framed field experiment that recalibrates individuals’ beliefs about others’ protest participation, in the context of Hong Kong’s ongoing antiauthoritarian movement. We elicit subjects’ planned participation in an upcoming protest and their prior beliefs about others’ participation, in an incentivized manner. One day before the protest, we randomly provide a subset of subjects with truthful information about others’ protest plans and elicit posterior beliefs about protest turnout, again in an incentivized manner. After the protest, we elicit subjects’ actual participation. This allows us to identify the causal effects of positively and negatively updated beliefs about others’ protest participation on subjects’ own turnout. In contrast with the assumptions of many recent models of protest participation, we consistently find evidence of strategic substitutability. We provide guidance regarding plausible sources of strategic substitutability that can be incorporated into theoretical models of protests.
Journal Article
Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology
This paper extends the unified theory of acceptance and use of technology (UTAUT) to study acceptance and use of technology in a consumer context. Our proposed UTAUT2 incorporates three constructs into UTAUT: hedonic motivation, price value, and habit. Individual differences — namely, age, gender, and experience — are hypothesized to moderate the effects of these constructs on behavioral intention and technology use. Results from a two-stage online survey, with technology use data collected four months after the first survey, of 1,512 mobile Internet consumers supported our model Compared to UTAUT, the extensions proposed in UTAUT2 produced a substantial improvement in the variance explained in behavioral intention (56 percent to 74 percent) and technology use (40 percent to 52 percent). The theoretical and managerial implications of these results are discussed.
Journal Article
The battle for Hong Kong, 1941-1945 : hostage to fortune
\"It has been over sixty years since Hong Kong was liberated from the Japanese. In The Battle for Hong Kong, 1941-1945 Oliver Lindsay reveals the intrigue, betrayal, and heroism behind the surrender of Hong Kong to the Japanese by its British, Canadian, Indian, and Chinese defenders on Christmas Day 1941 after eighteen days of intense fighting. Lindsay's work is based on interviews with over 100 veterans and civilian interness as well as other previously unpublished sources, including material from the Canadian military archives in Ottawa\"--Jacket.
Book
The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong
Artificial intelligence (AI) technologies are increasingly integral to our world, as they serve as the foundation for new value propositions and distinctive customer experiences. AI is crucial for offering better customer experiences, which strengthen the consumer–brand relationship and brand differentiation. Based on the stimulus–organism–response model, this study examined the influence of AI on brand preference for retail banks in Hong Kong. Structural equation modeling was used to analyze 300 responses collected from a questionnaire survey of Generation Z subjects. The findings indicate that AI marketing efforts affected brand experience, brand preference, and repurchase intention. Among AI marketing efforts, information, accessibility and customization exerted influences on brand experience, while interaction had no significant impact on it. Brand experience also mediated the relationship between AI marketing efforts and brand preference. The study will help retail banks to design AI marketing activities and formulate better marketing and branding strategies for customer acquisition and retention.
Journal Article
The not-so-simple question
Holly-Mei Jones has finally settled into her new friend group in Hong Kong--that is, until suddenly everyone starts talking about dating. Which Holly-Mei is not ready for. At least she has her school's Experience Week to look forward to. Holly-Mei can't wait to show off Taiwan, where her beloved Ah-Ma is from, to her friends. The trip is going to be perfect...right? Maybe not. On top of the pressure to date, Holly-Mei starts to wonder if maybe being half-Taiwanese isn't enough. In the face of these big questions, will Holly-Mei be able to finally feel like she belongs?\"--Dust jacket.
Book
Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective
This paper investigates the drivers and inhibitors of Internet privacy concern. Applying the Multidimensional Development Theory to the online environment, we identify the important factors under four dimensions—i.e., environmental, individual, information management, and interaction management. We tested our model using data from an online survey of 2417 individuals in Hong Kong. The results show that the factors under all four dimensions are significant in the formation of Internet privacy concern. Specifically, familiarity with government legislation, Internet knowledge, benefit of information disclosure, privacy protection, and social presence reduce Internet privacy concern, while individuals' previous privacy invasion experience, risk avoidance personality, and sensitivity of information requested by websites increase Internet privacy concern. We conducted an analysis of unobserved heterogeneity to confirm the significance of these factors. A follow-up moderation analysis shows that the individual factors (i.e., previous privacy invasion experience, risk avoidance personality, and Internet knowledge) moderate the effects of the information management factor (i.e., information sensitivity) and the interaction management factors (i.e., privacy protection and social presence). The findings provide an integrated understanding of the formation of Internet privacy concern.
Journal Article