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Business technology organization : managing DIGITAL information technology for value creation - the SIGMA approach
In this book the author aims to describe the path from Information Technology to Information Management and Information Governance. This path allows organizations to identify IT Business Value and take advantage of it. The book synthesizes the main approaches that have emerged in recent years, compares these approaches along multiple variables, and finally proposes an advanced and new approach to Information Governance, based on the concept of Organizational Absorptive Capacity. Futhermore, the book presents a new approach to Information Management: the SIGMA (Strategic Information Governance Modelling and Assessment) approach. The new approach is centered on information as a key factor allowing integration between IT applications, organizational capabilities and business strategy. In particular, the Absorptive Capacity concept is presented and discussed: this concept represents the ability of an organization to maintain and absorb the potential of information and IT investments. After having presented and discussed the model, the author provides a brief presentation of how the SIGMA approach should be applied in companies. The book adopts a scientific approach to ensure methodological rigour; however, it is also concrete and describes problems from the viewpoints of managers, adopting a clear and easy-to-understand language in order to capture the interest of top managers and graduate students.
Book
Research on the construction of information fusion oriented social work information system
This paper studies the information storage and fusion need in the procedure of social work. Information management is a common problem to social work. According to the theory and method of information system development, this paper discusses the significance and design of social work information system development, and finally gives the overall implementation framework and some common function modules of information system.
Journal Article
Understanding the effects of system quality on continuance intention to use student’s information system management: An empirical evidence from Malaysia
This paper examines the role of system quality on continuance intention to use e-campus. The scale used in this study is adapted from previously validated instrument derive from the relevant literature. using a paper-and-pencil self-administered questionnaire survey, data was collected from 315 undergraduate and post graduate students from private higher learning institution in East Coast Malaysia. The results suggest that users’ continuance intention to use e-campus is determined by system quality. Implications for research and practice are discussed.
Journal Article
Creating Strategic Business Value from Big Data Analytics: A Research Framework
Despite the publicity regarding big data and analytics (BDA), the success rate of these projects and strategic value created from them are unclear. Most literature on BDA focuses on how it can be used to enhance tactical organizational capabilities, but very few studies examine its impact on organizational value. Further, we see limited framing of how BDA can create strategic value for the organization. After all, the ultimate success of any BDA project lies in realizing strategic business value, which gives firms a competitive advantage. In this study, we describe the value proposition of BDA by delineating its components. We offer a framing of BDA value by extending existing frameworks of information technology value, then illustrate the framework through BDA applications in practice. The framework is then discussed in terms of its ability to study constructs and relationships that focus on BDA value creation and realization. We also present a problem-oriented view of the framework-where problems in BDA components can give rise to targeted research questions and areas for future study. The framing in this study could help develop a significant research agenda for BDA that can better target research and practice based on effective use of data resources.
Journal Article
Cyber threat intelligence practices in the national sphere of government in South Africa
Over the past two decades, cybercrime and cybercriminals have had a great impact on the safety, security and protection of the public sector’s confidential data and information assets. The increased usage of the internet and new, advanced 4IR technologies, and the digitisation of government’s public sector goods and services have become a growing concern to the government and its public sector institutions. In the South African context, as a developing country, it unfortunately lags behind advanced and developed nations in terms of fully counteracting cybercrime and cybercriminal operations. Despite this challenge, the South African government has been making tremendous efforts in combatting cybercrime. The aim of this article is to contextualise the study and practice of cyber threat intelligence at the national sphere of government in the South African public sector, namely, the former Department of Energy (DoE), former Department of Science and Technology (DST) and the former Department of Environmental Affairs (DEA) a qualitative research approach was followed using a case study approach. Primary data was collected through semi-structured interviews with senior departmental management. The findings are presented according to the Threat Intelligence Lifecycle analysis which serves as an analytical framework. The study concludes that in order to achieve effective cybersecurity practices and principles in the public sector , the government must identify the top trends commonly associated with cybersecurity to be able to develop and implement counteractive strategies and approaches, as well as to improve security systems and programs to ensure that an organisation is sufficiently prepared for and protected against cybercriminals and cyberattacks.
Journal Article
Challenges and opportunities of digital information at the intersection of Big Data Analytics and supply chain management
Purpose
Despite the variety of supply chain management (SCM) research, little attention has been given to the use of Big Data Analytics for increased information exploitation in a supply chain. The purpose of this paper is to contribute to theory development in SCM by investigating the potential impacts of Big Data Analytics on information usage in a corporate and supply chain context. As it is imperative for companies in the supply chain to have access to up-to-date, accurate, and meaningful information, the exploratory research will provide insights into the opportunities and challenges emerging from the adoption of Big Data Analytics in SCM.
Design/methodology/approach
Although Big Data Analytics is gaining increasing attention in management, empirical research on the topic is still scarce. Due to the limited availability of comparable material at the intersection of Big Data Analytics and SCM, the authors apply the Delphi research technique.
Findings
Portraying the emerging transition trend from a digital business environment, the presented Delphi study findings contribute to extant knowledge by identifying 43 opportunities and challenges linked to the emergence of Big Data Analytics from a corporate and supply chain perspective.
Research limitations/implications
These constructs equip the research community with a first collection of aspects, which could provide the basis to tailor further research at the nexus of Big Data Analytics and SCM.
Originality/value
The research adds to the existing knowledge base as no empirical research has been presented so far specifically assessing opportunities and challenges on corporate and supply chain level with a special focus on the implications imposed through Big Data Analytics.
Journal Article
How Information Technology Governance Mechanisms and Strategic Alignment Influence Organizational Performance
Previous research has proposed different types for and contingency factors affecting information technology governance. Yet, in spite of this valuable work, it is still unclear through what mechanisms IT governance affects organizational performance. We make a detailed argument for the mediation of strategic alignment in this process. Strategic alignment remains a top priority for business and IT executives, but theory-based empirical research on the relative importance of the factors affecting strategic alignment is still lagging. By consolidating strategic alignment and IT governance models, this research proposes a nomological model showing how organizational value is created through IT governance mechanisms. Our research model draws upon the resource-based view of the firm and provides guidance on how strategic alignment can mediate the effectiveness of IT governance on organizational performance. As such, it contributes to the knowledge bases of both alignment and IT governance literatures. Using dyadic data collected from 131 Taiwanese companies (cross-validated with archival data from 72 firms), we uncover a positive, significant, and impactful linkage between IT governance mechanisms and strategic alignment and, further, between strategic alignment and organizational performance. We also show that the effect of IT governance mechanisms on organizational performance is fully mediated by strategic alignment. Besides making contributions to construct and measure items in this domain, this research contributes to the theory base by integrating and extending the literature on IT governance and strategic alignment, both of which have long been recognized as critical for achieving organizational goals.
Journal Article
Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework development
In the light of the information age, information overload research in new areas (e.g., social media, virtual collaboration) rises rapidly in many fields of research in business administration with a variety of methods and subjects. This review article analyzes the development of information overload literature in business administration and related interdisciplinary fields and provides a comprehensive and overarching overview using a bibliometric literature analysis combined with a snowball sampling approach. For the last decade, this article reveals research directions and bridges of literature in a wide range of fields of business administration (e.g., accounting, finance, health management, human resources, innovation management, international management, information systems, marketing, manufacturing, or organizational science). This review article identifies the major papers of various research streams to capture the pulse of the information overload-related research and suggest new questions that could be addressed in the future and identifies concrete open gaps for further research. Furthermore, this article presents a new framework for structuring information overload issues which extends our understanding of influence factors and effects of information overload in the decision-making process.
Journal Article
Leveraging Customer Involvement for Fueling Innovation
How do IT-enabled capabilities influence firms’ ability to leverage customer involvement and shape the amount of firm innovation? This study theorizes that effective processing and management of customer information flows requires organizations to possess “relational information processing capability” (RIPC) and “analytical information processing capability” (AIPC). Drawing on and extending the theories of absorptive capacity and complementarities in the context of innovation, we posit that RIPC and AIPC complement product-focused customer involvement (PCI) and information-intensive customer involvement (ICI) practices, respectively, to enhance the amount of firm innovation. To test our hypotheses, we collected archival data from more than 300 large U.S. manufacturing firms and mapped their RIPC and AIPC to specific IT applications.
Consistent with our theorizing, we find that RIPC positively moderates the relationship between PCI and amount of firm innovation and that AIPC positively moderates the relationship between ICI and amount of firm innovation. In further exploratory analysis, we find a positive three-way interaction between AIPC, RIPC, and PCI. Taken together, the results suggest that configurations of IT-enabled capabilities alone are not enough for innovation; instead, firms benefit more when specific configurations of IT-enabled capabilities are leveraged in unison with specific types of customer involvement. The study contributes to theory and practice by shedding light on important complementarities between specific types of customer involvement (PCI and ICI) and specific IT-enabled capabilities (RIPC and AIPC).
Journal Article
THE EXPANDING DOMAIN OF STRATEGIC MANAGEMENT RESEARCH AND THE QUEST FOR INTEGRATION
Research summary: This special issue of Strategic Management Journal was motivated by concern that the growing scope and diversity of the strategic management field creates the risk of incoherence and fragmentation and the belief that research reviews could contribute to synthesis and integration. In this introductory essay, we address the expanding domain of strategic management, consider where its boundaries lie, identify the forces engendering fragmentation, and discuss how this special issue—and research reviews in general—can assist convergence within the field of strategy. We conclude by addressing the potential for integration more broadly in relation to the theories we deploy, the phenomena we investigate, and cohesiveness of our scholarly community. Managerial summary: The expanding domain of strategic management reflects the widening range of strategic issues that practising managers face. However, the fragmentation that has accompanied this broadening scope impedes the usefulness of strategic management research in guiding strategic decision making. We argue that reviews of strategic management research, such as those included within this special issue, can support the accumulation of an integrated, empirically-validated knowledge base which is essential to informing management practice.
Journal Article