Catalogue Search | MBRL
Are you sure you want to remove the book from the shelf?
{{itemTitle}}
9,489
result(s) for
"Interpersonal conflict."
Sort by:
Empowering women for creative solutions in interpersonal conflict at work
Purpose
Creativity plays a crucial role in interpersonal conflict within organizations, yet little research has explored its antecedents in this context. This study aims to investigate power and gender as the main determinants of creativity in interpersonal conflict within organizational contexts.
Design/methodology/approach
Two studies were conducted. The first study involved 226 employees from various organizations (Mage = 39.39, SD = 10.39), whereas the second study used a conflict simulation with 160 participants (Mage = 36.90, SD = 10.45) forming dyads. Both studies investigated the impact of relative power (i.e. having more power than the other person) on creativity in conflict, with a focus on the moderating role of gender. Study 2 also manipulated contextual creativity, which served as an additional moderator in this relationship.
Findings
Results largely supported our hypotheses, indicating a positive relationship between relative power and creativity in conflict. Importantly, this relationship was stronger among women. Study 2 further focused on the distinct dimensions of creativity, highlighting differences between idea originality and effectiveness.
Practical implications
The findings hold practical significance for organizational leaders and conflict resolution practitioners, and they further underscore the importance of considering gender dynamics in conflict resolution processes within organizations.
Originality/value
This research contributes novel insights into the understanding of creativity within organizational conflicts, emphasizing the interplay between relative power, gender and creativity. Additionally, the exploration of different dimensions of creativity (i.e. originality and effectiveness) adds depth to existing literature in this area.
Journal Article
The Exchange
This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
eBook
Protecting privacy on social media: mitigating interpersonal conflicts through identity masking and suspended use, with a mediating role of privacy concerns and online information disclosure awareness
Interpersonal conflicts arising in computer-mediated communication, especially on social media, due to privacy violations are increasingly frequent. It is essential to examine how individuals protect themselves from these conflicts. This study investigates how interpersonal conflicts on social media influence users to adopt privacy protection behaviors, specifically identity masking and suspended use of social media. Grounded in Protection Motivation Theory (PMT), the research explores the mediating roles of privacy concerns and online information disclosure awareness in shaping these behaviors. A survey of social media users in Pakistan provides empirical evidence to support the theoretical model. The findings reveal that interpersonal conflicts significantly drive the adoption of privacy protection behaviors. Privacy concerns act as a key mediator, increasing the likelihood of identity masking, while heightened awareness of online information disclosure motivates users to suspend social media use to mitigate conflicts. Additionally, the results indicate a significant positive correlation between identity masking and suspended use of social media, highlighting a progression from privacy-protective actions to withdrawal behaviors. This study addresses the challenges of balancing social connectivity with privacy concerns in the context of social media and highlights the need for effective privacy management tools and literacy programs. By extending PMT to the culturally specific context of Pakistani social media users, this research offers novel insights into privacy behaviors and presents actionable recommendations for platform developers and policymakers to enhance user safety and experience.
Journal Article
Antagonism on YouTube
Similar to many sites on the Internet, interaction on YouTube often features confrontational, antagonistic exchanges among users. YouTube comments threads in particular are known for their offensive, conflagratory content. This books looks at this form of discourse. The term 'drama' (or 'flame wars') appears often as a label for a phenomenon that is easily recognisable. In these cases, serious disagreements can become entangled with interpersonal relationships and users take positions for themselves in relation to others and social controversies.
The focus of this book is on the ways in which metaphor contributes to the development of Internet drama, particularly on YouTube. Although a growing body of research into YouTube social interaction continues to develop descriptions of user experience on YouTube, empirical studies of the YouTube video page are rare, as well as close discourse analysis of user interaction on the site. This research specifically focuses on the interaction of a group of users discussing issues of Christian theology and atheism on the site, analysing how discourse facilitates to antagonistic interaction among users.
Since YouTube drama occurs publicly, the book focuses on actual YouTube video pages rather than user reports of their actions and responses. It investigates how and why YouTube drama develops through a systematic description and analysis of user discourse activity. Through close analysis of video pages, this study contributes to a greater academic understanding of Internet antagonism and YouTube interaction by revealing the factors which contribute to the development of drama over time.
eBook
The chain mediating role of negative emotions at work and meaning in life between interpersonal conflict at work and depressive symptoms among nurses: a multicenter cross-sectional study
Background
Depressive symptoms among nurses have been a significant public health concern. Although many studies have demonstrated the potential relationship between interpersonal conflict at work and depressive symptoms, the mechanisms underlying this relationship among nurses remain unclear. Based on the theoretical and empirical research, this study aimed to investigate the multiple mediating effects of negative emotion at work and meaning in life on the relationship between interpersonal conflict at work and depressive symptoms among nurses.
Methods
An online multicenter cross-sectional study was conducted in 15 hospitals from different geographical areas of Hunan Province, China, from December 2021 to February 2022. A total of 1754 nurses completed validated self-reported questionnaires, including their sociodemographic information, interpersonal conflict at work, negative emotions at work, meaning in life, and depressive symptoms. Descriptive statistics analysis, Spearman’s correlation analysis, multiple linear regression analysis, and chain mediation analysis were performed using IBM SPSS software (version 29) and Mplus software (version 8).
Results
There were significant correlations between interpersonal conflict at work, negative emotions at work, meaning in life, and depressive symptoms (
r
= -0.206 ~ 0.518, all
p
< 0.01). Interpersonal conflict at work had a statistically significantly direct effect on depressive symptoms (
β
= 0.061; 95% confidence interval, CI: 0.011 ~ 0.126,
p =
0.039). Analysis of mediating effects revealed that interpersonal conflict at work also influenced depressive symptoms through two statistically significantly indirect pathways: (a) the mediating effect of negative emotions at work (
β
= 0.167; 95% CI: 0.138 ~ 0.195,
p
< 0.001) and (b) the chain mediating effect between negative emotions at work and meaning in life (
β
= 0.008; 95% CI: 0.003 ~ 0.013,
p =
0.005).
Conclusion
Interpersonal conflict at work has a direct positive effect on depressive symptoms among nurses. Meanwhile, interpersonal conflict at work can influence depressive symptoms among nurses through the mediating effect of negative emotions at work and the chain mediating effect between negative emotions at work and meaning in life.
Journal Article