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ITIL® 4 Foundation Revision Guide
ITIL® 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working such as Lean, Agile, and DevOps.
eBook
The official guide for GMAT review : the only study guide with more than 800 past GMAT questions-and their answers-by the creators of the test
The Official Guide for GMAT Review, 12th Edition is the only book on the market written by the creators of the GMAT exam. Inside you'll find more than 800 actual GMAT questions from previous tests with answers and detailed explanations. There's also a grammar review, math review, actual essay topics, sample responses, and scoring information insights into the GMAT exam that debunk test-taking myths. Plus, use the diagnostic section to pinpoint your skill level and focus on the areas where you need the most help.
BOOK
ITIL®4
The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
eBook
Prince2 study guide
Everything you need to be fully prepared to take the Prince2 exam. As an internationally recognised certification, the Prince2 accreditation gives a bolster to any resume. However, there exists a dearth of any sort of comprehensive tutorial on preparing to take this exam until now.
Book
Prince2
Everything you need to be fully prepared to take the PRINCE2 Foundation and Practitioner exam As an internationally recognized certification which focuses on the Foundation and Practitioner levels along with being recommended by the Project Management Institute, the PRINCE2 accreditation gives a bolster to any resume. The author, David Hinde, has trained hundreds of individuals from many different backgrounds to prepare for the PRINCE2 exams. The book provides explanations of all parts of the PRINCE2 approach, lots of practical examples, and a whole range of mock examination questions to test your knowledge. Explains all the PRINCE2 themes, processes, principles, roles and management products for the very latest version of PRINCE2 (PRINCE2 2009 Edition) Features full coverage of all Foundation and Practitioner level exam objectives Presents real-world scenarios, showing how the method is used in business and the public sector Includes challenging review questions and electronic flashcards to sharpen your knowledge Covers tips and techniques for tackling the PRINCE2 accreditation examinations and shows you how and where to take the exams Incorporates over 300 sample Foundation-level and over 100 sample Practitioner-level questions, with answers and full explanations Contains a glossary of all PRINCE2 terminology and a quick reference to all the PRINCE2 management products Gives a web link to a set of on-line tools with more bonus exams PRINCE2 Study Guide covers all the necessary topics you need to know in order to confidently take the PRINCE2 Foundation and Practitioner exams.
eBook
ITIL Foundation Exam Study Guide
Everything you need to prepare for the ITIL exam - Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
eBook
