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Under new public management : institutional ethnographies of changing front-line work
\"The institutional ethnographies collected in Under New Public Management explore how new managerial governance practices coordinate the work of people doing front-line work in public sectors such as health, education, social services, and international development, and people management in the private sector.
Book
Essential Business Fundamentals for the Successful Eye Care Practice
A compact business education that strategically incorporates 500 keywords to lay the foundation and over 50 action items to initiate meaningful advances and excel in your eye care practice today.
Medical training is a difficult journey with enormous amounts of information to absorb over a short time period. The intense time commitment required during this process leaves little opportunity to study any other discipline. However, even the most intelligent and well-intentioned provider cannot care for patients if the front door of the building is closed. Simply put: A fundamental background in business is required to effectively practice medicine. Eye care professionals, which includes their ophthalmic staff, can now fill the critical gap in their education with
Essential Business Fundamentals for the Successful Eye Care Practice
, providing them the necessary basic tools to make and execute winning practice management decisions.
Writing in a high-density format that medical professionals will be familiar with, Dr. Savak Teymoorian combines his physician training and experience as a successful ophthalmologist at Harvard Eye Associates with the knowledge acquired earning his MBA. This unique perspective allows him to provide the proper theory and execution in the business of eye care and present it in an efficient manner like that used in medical education.
Each chapter is dedicated to a different subject that would routinely be taught in a masters of business administration degree, tailored specifically for eye care professionals and distilled into the most critical information for a strong foundation. Each section is further enhanced with real life examples seen in ophthalmic care showing how to properly apply business strategies and tactics to obtain the best results.
Chapter topics include:
Marketing
Leadership
Negotiations
Operations
Finance
Ophthalmologists, optometrists, and eye care staff will appreciate
Essential Business Fundamentals for the Successful Eye Care Practice
for its efficient and relevant information to running an eye care practice, whether they are currently in training and want to set themselves up for success or they are already practicing and want to fill in a deficiency in their knowledge.
eBook
Selling in customer service : integrating and coordinating service and selling
This title focuses on the interaction and transition between 'the behavior of service' and 'the behavior of selling' by sharing methods and skills of how those two are interrelated. It provides many helpful guidelines and solutions for turning customers' satisfaction with service into growth in sales. Through many refreshing ideas, the author helps you deeply understand the significance of integration of and conversion between service and selling and the harm of disconnection between service and selling.
Book
Advanced Database Systems
This book provides an in-depth study of the advanced concepts and technologies in database systems. It covers topics such as distributed databases, object-oriented databases, data mining, and big data analytics. The book is written for students and professionals in the field of computer science who want to enhance their knowledge and skills in advanced database technologies. This book will provide you with a solid understanding of the latest developments in database systems and their applications.
eBook
Editorial Notes--The Growth of Interest in Services Management: Opportunities for Information Systems Scholars
Across the global economy, we are witnessing a dramatic transformation toward a services economy. At the same time, advances in information technologies provide significant opportunities for digitization of services and the development of services management thinking within the information systems community. This note aims to stimulate attention toward the promising research and teaching opportunities for information systems scholars in the domain of digitized services innovation, management, and use.
Journal Article
Machine learning-based intelligent security framework for secure cloud key management
Ensuring the confidentiality, integrity, and availability of sensitive data in cloud environments relies heavily on the robust management of cryptographic keys. With the expansion of cloud usage and the increase in data volumes, ensuring the security and reliability of key management services is becoming an essential aspect of overall cloud security. These policies encompass various aspects, such as the lifecycle management of keys, controlling access, encryption protocols, and safeguarding keys, all of which collectively contribute to enhanced security and compliance with regulatory requirements. Two case studies demonstrate the application of existing frameworks in a financial institution and a healthcare organization. The paper concludes by highlighting potential applications and use cases across different industries. This study introduces a secure application management framework within the realm of cloud security called the secure policies of cloud security framework (SPCSF). SPCSF is built around the idea of implementing precise control over application permissions and encrypting REST API communications to enhance protection against malicious attacks. The framework is made up of two main parts: (i) a permission detection engine that determines whether an application's permissions are legitimate. By looking at permission manifests, byte codes, and cross-referencing permissions against a well-defined list of sensitive APIs, it accomplishes this. (ii) Registration Authorization Engine: this engine makes it easier for applications to register securely with the controller. It makes use of a suggested technique for safe authentication, allowing or denying applications access to requested REST APIs based on the level of danger they pose. With this strategy, approved and secure access to vital resources is guaranteed.
Journal Article