Catalogue Search | MBRL
Are you sure you want to remove the book from the shelf?
{{itemTitle}}
15,962
result(s) for
"Problem employees."
Sort by:
Deviant and Criminal Behavior in the Workplace
Workplace crimes are never far from the news. From major scandals like Enron to violent crimes committed by co-workers to petty theft of office supplies, deviant and criminal behavior is common in the workplace. Psychological factors are almost always involved when an employee engages in such behavior. Deviant and Criminal Behavior in the Workplace offers insights at the level of the individual employee and also sheds light on the role organizations themselves may play in fostering such criminal behavior. The volume considers psychological factors involved in theft and fraud, workplace violence, employee discrimination, and sexual harassment. It also analyses a number of variables which can influence such behavior including employee personality, employee emotional processes, experience of occupational stress, organizational culture, organizational injustice, and human resource management practices. The book will be of core interest to those interested in the psychology and sociology of work, organizational behavior, and human resource management.
eBook
Factors Affecting Employees’ Problem-Solving Skills in Technology-Rich Environments in Japan and Korea
This study conducts an analysis about the impact of basic background, cultural capital, skill use, and participation in training on employees’ problem-solving proficiency in Japan and Korea based on data from the Programme for the International Assessment of Adult Competencies Survey (PIAAC). This research compared four clusters (basic background, cultural capital, participation in training, skill usage) to determine the factors affecting problem-solving skills in technology-rich environments (PSTRE) in Japan and Korea. In addition, we examined whether aging moderate the relationship between skill usage and participation in training and PSTRE. The finding shows that PSTRE is associated with the basic background, cultural capital, and skill usage. Moreover, the interaction effect between the use of skill at home and age is statistically significant in Japan. Our results provide new insights for vocational psychology and work-life research in the context of employers, employees, as well as policymakers.
Journal Article
The drama-free workplace
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!
Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don't always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn't enough, but are at a loss on how to implement solutions, especially in today's post-#MeToo world.
Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1, 200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued).
The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to:
* Sexual harassment
* Bias and diversity
* Ethics lapses
The book also includes helpful information on:
* Becoming an organization that values and practices fearlessness, fairness and freedom
* Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening
* Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace
Finally, the book's DIY section guides companies on how to:
* draft and enforce helpful policies (that employees will actually read and *want* to follow)
* design and deliver powerful and effective training programs
* investigate and resolve claims of sexual harassment and other types of misconduct.
Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.
eBook
Sexual harassment : Organizations must stop protecting 'brilliant jerks'
More rules is not what's going to stop sexual harassment at work, says Johnny C. Taylor, Jr. Change the culture.
Streaming Video
Cutting edge communication comedy series. Calming a complainer
The Calming a Complainer video provides skills to deal wth complainers professionally and calmly by examining an amusing case study: Barney is irate because his car is blocked in, and gets increasingly angry when his complaint is mismanaged. He shows how when someone is angry and complaining, you never become angry yourself. You stay calm, never be rude or patronizing. Manage your emotions, know that you have the capacity to solve the problem - and take responsibility to get things fixed. Show your concern, actively listen, ask questions to get to the facts, and work together to solve the problem with a practical solution.
Streaming Video