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Destination image (DI) has an important role in destination choice. DI is considered as one of the main factors in destination competitiveness. The main aim of this study was to explore the projected image of Portugal as a tourism destination. The projected image was obtained through an analysis of the pictures of the official page of destination management organization of Portugal on Instagram (@visitportugal). The research used a sample of 1,306 photos. Samples included photographic and textual data. Visual content analysis and content analysis were adopted to analysis data. Appling content analysis for images refers to break a picture into a number of categories. The results showed that the projected destination images of Portugal were dominated by attributes related to natural attractions. In addition, the geographical distribution of the DMO photos showed that 880 photos (67%) of all 1,306 DMO photos were associated with nine destinations. Food/drink category was the most engaging image for followers. Additionally, the findings indicated that the most common applied hashtags for describing Portugal as a tourism destination and inspire travelers to visit were related to nature-based activities (e.g., nature, river, beach, ocean, sea).

The projected image, created by destination marketing organizations, and the perceived image, formed by tourists’ perceptions, are crucial factors in destination selection. In this paper, machine learning models are used to construct projected image dimensions and perceptual dimensions for Chinese and English to analyze the similarities and differences between projected and perceptual images and their Chinese sustainability and cultural differences issues. We take Xiamen, a seaside tourist city in China, as an example, and analyze it by collecting 110,098 official promotional texts (both in Chinese and English) and tourist online review feedback as data sources using a latent Dirichlet allocation (LDA) model of natural language processing. The findings show that (1) the official projected image focuses on the overall image of the destination, while the tourists’ perceived image focuses on the specific image. (2) The official projected image covers the whole area of tourism, while the tourists’ perceived image focuses on Xiamen’s well-known attractions. The results of the above two points are the same for both the Chinese and English Topic models. (3) The official projected image focuses on three dimensions of destination: sustainability-economic, socio-cultural and environmental, while the tourist perception is more in the socio-cultural and environmental dimensions. (4) Both the projected and perceived images in Chinese and English differ in cross-cultural situations. The perceived images of Chinese and British tourists are influenced by their respective cultural backgrounds. Chinese tourists’ perceptions reflect cultural values associated with collectivism, long-term orientation, and uncertainty avoidance. On the other hand, British tourists’ perceptions align with cultural values of individualism, short-term orientation, and lower uncertainty avoidance. These differences can be explained using Hofstede’s cultural dimensions theory. The research in this paper can provide a reference for the promotion of tourism cities, and tourism destination organizations should not only focus on sustainable promotion, but also attract domestic and foreign tourists through differentiated promotion.

With the development of the Web 2.0 era, tourists can freely publish their destination experiences through online travel notes. This enables tourists to become important agents to project tourism destination image (TDI), impacting destination-sustainable development. Previous studies have compared the difference in the images projected by destination management organizations (DMO) and tourists through their published content. However, fewer studies have been done to explore the inter-influences between them on the diachronic process of TDI construction. From the perspective of “circle of representation” this question is researched through a case study of Chiang Mai, Thailand, regarding the market of mainland Chinese tourists. Through interviews and the collection of microblogs from the Thailand National Tourism Bureau and tourists’ travel notes from 2009 to 2021, we found that Chiang Mai has experienced four stages of TDI construction, during which the “Xiao Qingxin” image is evolutionally constructed and formed into the representation circle. The inter-influences between DMO and tourists, as well as the influencing factors in this process, are summarized. Our study supplements a dynamic diachronic analysis of TDI from the constructivism perspective. Relevant management and marketing applications for TDI and destination sustainability in the post-pandemic and Web 2.0 era are also provided.

PurposeWorld Tourism Organization (WTO) recognizes image as the main aspect to be considered by a destination in its promotion and marketing process. Cities try to build valued and recognized images, established from an identity defined based on their own values. One of the strategies adopted for this construction is to hold events, through which it is possible to promote tourism, move the economy, improve the infrastructure, change the image and influence intentions to visit the destination. From the point of view of supply and demand, theorists have proposed two categories of destination image: the projected image and the perceived image. In this context, the objective of the research was to propose a model for measuring the Projected and Perceived Image through the Organizational Identity of the Volvo Ocean Race Brazil.Design/methodology/approachWith a quali-quantitative approach, the study universe is composed of in-depth interviews with the main members of the organizing committee, documentary and netnographic analysis of the event's social networks. For the analysis and interpretation of qualitative data, the collective subject discourse was used. Documentary and netnographic analysis were by means of deductive content analysis and correspondence analysis.FindingsThe results supported the three secondary hypotheses of the research, leading to confirm the central hypothesis that the constructed organizational identity, projected by the image, is perceived by visitors to the event studied.Originality/valueIt is understood as fundamental the expansion of studies regarding projected and perceived image, identity and the possibility of its application in tourist events, as social representations, as support also for the definition of management and marketing strategies.

Destination Marketing Organizations (DMOs) at all levels have an ultimate goal of building strong and positive images for their destinations. However, the projected image from the supply side is not necessarily the mirror of the perceived image from the demand side. This study adopted the content analysis method to evaluate the projected image and perceived image of rural destinations in China to see whether there is any discrepancy between and within the two categories. Comparative analysis of different information sources including web contents and on-site visitor interviews were processed. The evaluation of image congruency demonstrates that official websites focus more on cognitive image elements (knowledge and beliefs of the place). Besides promoting attractions, it provides information on geography background and promotes local culture. Business web content promotes attractions, package tour, and activities which can generate revenue. The perceived image includes more sentiment contents: on-site visitors expressed more negative attitude, but social media comments are relatively positive.

Nautical tourism stands out for its potential to achieve social-economic development in coastal and island destinations and as a lever for sustainable tourism. However, the lack of a clear definition of nautical tourism at the international level makes it difficult to characterize it, and the case of Portugal is no exception. In fact, despite the enormous potential of Portuguese nautical tourism, there is a lack of studies that characterize this type of tourism in the Portuguese tourism destination. This paper intends to make a first attempt to fill this gap by assessing the projected destination image of Portuguese nautical tourism with a sustainable marketing approach. In the design of the research, the content analysis methodology was applied. The data were collected from the official websites of the Portuguese legislation and the Portuguese nautical tourism players and analyzed through a theoretical model of sustainable marketing deriving from the literature review. The results provide the sustainable projected destination image of Portuguese nautical tourism and identify the main trends in the legislative framework, tourism activities, networks of players, and support infrastructures for Portuguese nautical tourism. The findings provide practical and useful insights for Portuguese nautical tourism stakeholders aiming to improve a sustainable projected destination image, as well as for researchers identifying research gaps in the nautical tourism topics. This study also provides a new methodological contribution, proposing a theoretical model of the projected destination image of nautical tourism with an approach to sustainable marketing, which can be applied to other nautical tourism destinations.

Purpose Examination of the image projected through photographs used in marketing materials can enable managers to identify opportunities for creating differentiated positioning in the marketplace. However, the impact of image projected through photographs has not received much attention in academic literature. This paper aims to establish a methodology using dynamic indices that allow a systematic comparative evaluation of the image projected through photographs used in marketing materials of lodging properties located in competing destinations. It also provides an empirical examination of the type of image projected through photographs of lodging properties in those destinations. Design/methodology/approach Analysis was conducted using a content analysis methodology. A total of 17,187 photographs of 5,820 lodging properties located in 15 different tourism destinations over a period of eight years were examined. Findings Results revealed that the proposed methodology based on dynamic comparative indices is appropriate for determining the projected image of lodging properties. The dynamic indices, which categorise photographs in three main categories: subject (people), activities (actions carried out) and contextualisation (location), allowed a systematic evaluation of the image projected of lodging properties in competing destinations. Results of the empirical analysis indicated important differences in the image projected through photographs among lodging properties located in 15 destinations. Practical implications This study provides the industry and destination marketing organisations (DMOs) with a useful and simple tool for comparatively evaluating the image projected by tourism accommodations. The methodology proposed enables managers to identify the current image and the changes in the image of their lodging properties, their destinations and those of their main competitors over the years, thus providing opportunities for development of more effective differentiation and positioning strategies in their respective target markets. Originality/value The proposed tool provides a methodology that can be used to categorise and evaluate the image represented on the photographs used in marketing materials to ensure the projection of the intended image. Furthermore, the proposed methodological tool enables managers to monitor the image projected through photographs used in competitors’ marketing materials and identify changes in their image projected over time.

Purpose - Currently, in the literature, words such as \"corporate image\", \"projected image\", \"construed image\", \"reputation\", \"organizational identity\", and \"organizational culture\" are often confused and superimposed. This creates a conceptual mismatch that leads to results that are hard to compare. Moreover, this leads to difficulty in individuating the correct tools to investigate these constructs. Part of this confusion is due to the lack of a framework shared by different literatures. The aim of this paper is firstly to propose a reasoned review of the literatures related to these constructs. Secondly, the authors propose a new framework and a standard terminology, in which reputation is the wider construct that includes and relates to the others. Design/methodology/approach - The authors performed an extensive and multidisciplinary review in the 12 most used databases within corporate communication, organizational psychology, marketing, organizational studies, management, and business. A semiotic and relational approach was implemented as modus operandi. Findings - The paper builds on the previous literature, clarifying labels and constructs and identifying a standard terminology to which future studies can refer in order to facilitate a multidisciplinary dialog along different disciplines. Originality/value - To the authors' knowledge, this is the first review to take into consideration all of the seven constructs together and relate them within one framework. Moreover, it uses a novel approach in seeing \"reputation\" as an umbrella construct under which all the other constructs are grouped and included.

Structurally coloured materials that change their colour in response to mechanical stimuli are uniquely suited for optical sensing and visual communication 1 – 4 . The main barrier to their widespread adoption is a lack of manufacturing techniques that offer spatial control of the materials’ nanoscale structures across macroscale areas. Here, by adapting Lippmann photography 5 , we report an approach for producing large-area, structurally coloured sheets with a rich and easily controlled design space of colour patterns, spectral properties, angular scattering characteristics and responses to mechanical stimuli. Relying on just a digital projector and commercially available photosensitive elastomers, our approach is fast, scalable, affordable and relevant for a wide range of manufacturing settings. We also demonstrate prototypes for mechanosensitive healthcare materials and colorimetric strain and stress sensing for human–computer interaction and robotics. Desired for optical sensing or visual communications, structural colour-changing materials are hindered by the lack of scalable manufacturing. Here, by adapting Lippmann photography, large-area manufacturing of colour patterns in photosensitive elastomers is realized.